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operations leader Illinois

255 operations leader jobs found

WTW
07/18/2026  
Regional Operations Leader
As the Regional Operations Leader for West and Midwest in Health & Benefits North America (H&BNA) you are responsible for executing operational priorities which support the strategic and profitable growth objectives for the business.  This includes supporting the delivery of outstanding client service, driving process improvement and change initiatives, supporting the adoption of technology and driving business-as-usual responsibilities around risk, compliance and governance.  The role reports to the Head of Business Operations H&B NA with matrix reporting to regional leaders.   The Role   Implement operations strategy Work under the direction of the Head of Business Operations to implement an effective operating model that supports business objectives around the delivery of outstanding client service, client segmentation, increased use of data and technology and the delivery of innovative solutions Work on other strategic and tactical projects as needed....
WTW Chicago, IL Full Time
The Hanover Insurance Group
08/27/2026  
Executive Underwriter, Inland Marine
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Hanover Marine team is seeking a sales-minded, collaborative, and dynamic Executive Underwriter to join our high performing team in Itasca, IL. This is a full time, exempt role. This is a hybrid opportunity. We encourage all Inland Marine Underwriting professionals in the Midwest looking to join a dynamic & collaborative team to apply.   POSITION OVERVIEW:  This role operates as the most experienced underwriter position and depending upon the business function may focus on production goals or supporting territories in driving underwriting excellence. Typically holds highest level of underwriting authority and works closely with leadership to drive underwriting and portfolio...
The Hanover Insurance Group Itasca, IL
The Hanover Insurance Group
08/27/2026  
Executive Underwriter, Inland Marine
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Hanover Marine team is seeking a sales-minded, collaborative, and dynamic Executive Underwriter to join our high performing team in Itasca, IL. This is a full time, exempt role. This is a hybrid opportunity. We encourage all Inland Marine Underwriting professionals in the Midwest looking to join a dynamic & collaborative team to apply.   POSITION OVERVIEW:  This role operates as the most experienced underwriter position and depending upon the business function may focus on production goals or supporting territories in driving underwriting excellence. Typically holds highest level of underwriting authority and works closely with leadership to drive underwriting and portfolio...
The Hanover Insurance Group Itasca, IL
Great American Insurance Group
08/26/2026  
Associate Claims Attorney/Claims Attorney-Executive Liability Division
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Our Executive Liability Division underwrites Directors’ and Officers’ Liability Insurance, Employment...
Great American Insurance Group Schaumburg, IL Full Time
EquiTrust Life Insurance Company
08/24/2026  
Accounting Manager
Posting Title: Accounting Manager Location: Chicago, IL Or West Des Moines, IA (Mostly Off-Site) Employment Type: Full-time Salary Range: $114,837.00-157,901.00 About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: As an Accounting Manager, you will lead a team of Financial Reporting and Accounting professionals while overseeing key general accounting functions, including the...
EquiTrust Life Insurance Company Chicago, IL Full Time
Unum Group
08/22/2026  
Sales & Client Management Intern- Chicago, Illinois
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just...
Unum Group Chicago, IL Full Time
Acrisure
08/22/2026  
Claims Specialist
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Acrisure is seeking a Claims Specialist to support the handling and resolution of multi-state claims, including workers’ compensation, indemnity, employer’s liability, and subrogation exposures. This role is responsible for investigating claims, coordinating claim activity, maintaining...
Acrisure Springfield, IL
Starr Insurance
08/22/2026  
Account Service Coordinator
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Account Service Coordinator (ASC) will provide day-to-day operational and administrative support for Energy accounts and serve as a key liaison between brokers, insureds, underwriting, premium audit, claims, accounting, and third-party administrators (TPAs). The role will assume responsibility for many of the service-related activities currently performed by the existing employee and will help ensure continuity of service for a substantial book of business....
Starr Insurance Chicago, IL Full Time
AIG
08/22/2026  
Broker Director
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Broker Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Distribution AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Reporting to the Broker & Market Leader, the Broker Director is primarily responsible for directly managing the relationships with brokers a select set of five or less retail brokers. The Broker Director will be a key...
AIG Chicago, IL Full Time
CNA
08/22/2026  
Complex Claims Consulting Director - Healthcare Severity & Excess team
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  CNA is a market leader in insuring Healthcare providers and entities including Allied Healthcare Facilities, Aging Services and Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists, and more than 100 other categories of medical service providers. In this position, you will direct handle and serve as a lead strategist on complex and high-exposure Allied Healthcare Provider professional liability claims. This role is responsible for analyzing complex coverage matters, driving claim resolution, managing complex litigation including risk transfer opportunities, advising leadership on legal and claim risks, and...
CNA Chicago, IL Full Time
Applied Systems
08/22/2026  
Business Insights Analyst
Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.     Position Overview    Applied Systems, Inc., a worldwide leader in insurance technology, is searching for a Business Insights Analyst to join our Business Operations organization. You will define the KPIs that measure customer health, adoption, and retention, bringing together data from Salesforce, billing, customer login and product usage systems, and marketing platforms to give...
Applied Systems Chicago, IL
Applied Systems
08/22/2026  
Director, Product Marketing - Carrier
Job Description Team:  Carrier Product Marketing Salary Range: $150,000–$180,000 USD Location: Chicago, Atlanta, Dallas, Lincoln, or Toronto (Hybrid) This position operates in a hybrid model, with in-office collaboration 1-2 days a week from our Chicago, Atlanta, Dallas, Lincoln, or Toronto offices, plus occasional travel.     Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.   We’re looking for a Director, Product Marketing to join our Carrier Product Marketing team and lead product marketing strategy for Applied’s carrier-facing portfolio, driving growth with insurance providers globally.   This is a strategic role, as the carrier segment is a key growth vector for Applied. This leader will own product positioning,...
Applied Systems Chicago, IL
Hiscox
08/22/2026  
Claims Director, Property & Casualty
Job Type: Permanent Build a brilliant future with Hiscox   Claims Director, Team Manager Lead                      The Role: The Claims Director, Property & Casualty is a senior level leader responsible for the execution and delivery of the US Claims strategy by developing, managing, and motivating engaged AVPs/Team Mangers. This person combines excellent technical claims handling, people management, and leadership skills. Claims Directors are managers of managers who provide overall leadership across our general liability teams. This person also: Leads, motivates and develops Team AVPs overseeing and delivering on customer service and results; Responsible for delivery of Key Performance Indicators and adherence to Hiscox USA Best Practices; Leads and executes on identified strategic business initiatives to deliver cost effective and innovative claims results, claims litigation strategy and a consistent, high value customer experience; Supports claim...
Hiscox Chicago, IL Full Time
Allstate
08/22/2026  
Project & Program Management Consultant (Hybrid - Chicago, IL)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Project & Program Management Consultant role is responsible for a broad-based, cross-functional operations and administrative support for Business Law (BL) within Law and Regulation. This role serves dual functions, providing both direct operations support to the Technology & Commercial Counseling team for specific needs typically related to contract workflows, as well as providing administrative matrixed support with other operations professionals across the department for common needs. Key Responsibilities: Lead...
Allstate IL Full Time
Allstate
08/22/2026  
Lead Product Engineer – (AIOps for Observability) - Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate is seeking a forward-thinking Lead Product Engineer to drive innovation in its AI-powered Observability platform. This role sits at the intersection of AI engineering, observability, and software development, with a strong focus on automation, intelligent insights, and self-healing systems across hybrid and multi-cloud environments. You will lead the design and development of next-generation observability solutions powered by agentic AI, enabling proactive detection, diagnosis, and remediation of issues. This role emphasizes...
Allstate IL Full Time
Allstate
08/22/2026  
Lead Engineer, Authentication Engineering, (Sr Mgr Level) - Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a highly technical and innovative Lead Engineer, Authentication Engineering to lead the design, implementation, and advancement of enterprise authentication platforms. Multiple Managing Engineers for authentication teams will report to this role. This role will provide technical leadership for authentication solutions, including directory infrastructure, multi-factor authentication (MFA), PKI, privileged access management and vaulting solutions and an in-house developed application for password and MFA management. The...
Allstate IL Full Time
Ryan Specialty
08/22/2026  
AI Delivery Lead-RT Specialty
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The AI Delivery Lead serves as the central orchestrator of RT Specialty’s AI Innovation Center, owning the end-to-end intake, triage, and delivery governance of AI initiatives across the division. This role partners with business leaders, engineers, and front-office users to ensure that every AI opportunity is assessed, resourced, and executed in alignment with RT’s strategic objectives. What will your job entail? Responsibilities Own divisional AI intake: serve as the primary point of contact for all incoming AI...
Ryan Specialty Chicago, IL Full Time
CCC Intelligent Solutions
08/18/2026  
Director, Account Based Marketing
Salary range is: $157,417.86 - $195,000.00 This position is equity and bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC Intelligent Solutions is seeking a Director of Account-Based Marketing (ABM) to build and lead a new strategic marketing function focused...
CCC Intelligent Solutions Chicago, IL Full Time
Acrisure
08/16/2026  
Sr. Director, Digital Experience & AI
Job Description About Acrisure As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking a Senior Director of Digital Experience & AI to build and lead the organization's Digital Experience function. Reporting to the CMO, this leader will build the digital operating system for Acrisure Marketing, creating the...
Acrisure Chicago, IL Full Time
AIG
08/16/2026  
Underwriter II, Trade Credit
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter, Trade Credit to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Underwriting   Your future team AIG Trade Credit develops insurance solutions that address the exposures of companies globally, and embody AIG’s tradition of innovation, underwriting excellence and bringing to market groundbreaking insurance solutions to corporates.   Your contribution at AIG As an Underwriter II, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.   AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property,...
AIG Chicago, IL Full Time

 

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