69 operations manager jobs found

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, for Auto Non-Injury, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business results. You will execute process improvements, provide feedback on the process, and lead organizational process...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This posting is for the Property & Ocean Marine vertical for Programs. #LI-CL1 #LI-Remote Job Description Summary Are you a problem solver who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to know more about you! As a Sr Consultant,...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Due to our growth at Nationwide in Middle Market, we are hiring a Territory Manager role that is focused on our investment in Custom Solutions accounts and growing the book of business with key distribution partners. This role is tied to our expansion in the Middle Market Custom Solutions space and has direct responsibility for the profitable growth of a defined portfolio, including personal underwriting authority and accountability.  The ideal candidate has...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Due to our growth at Nationwide in Middle Market, we are hiring a Territory Manager role that is focused on our investment in Custom Solutions accounts and growing the book of business with key distribution partners. This role is tied to our expansion in the Middle Market Custom Solutions space and has direct responsibility for the profitable growth of a defined portfolio, including personal underwriting authority and accountability.  Location:  Arizona...

*Must live in Central or Mountain time zones* ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services. With over 20,,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry-leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Established in 2021, Independence Pet Holdings (IPH ) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.  We believe pet insurance is more than a...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Established in 2021, Independence Pet Holdings (IPH ) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.  We believe pet insurance is more than a...

This position is for our subsidiary: Allcat Claims Service, LLC To know more, visit us at http://www.allcatclaims.com ABOUT ALLCAT CLAIMS SERVICE Allcat Claims Service   is a professional third-party claim adjusting organization that places a strong emphasis on learning, development, and performance excellence. We support and challenge our employees to continuously build their skills and reach their full potential while delivering high-quality service to our clients.  We are   a young and energetic company that places a high emphasis on learning and personal development by supporting and challenging its people to reach their full potential. As a result, Allcat Claims Service places a premium on customer service, quality and rapid integration of emerging technology. Most importantly, we pride ourselves on handling claims both professionally and ethically. Our commitment to “Raising the Bar” has allowed us to grow our client and adjuster relationships over...

IPH is seeking a Senior Manager, Recruiting to lead the recruiting team and drive best-in-class hiring execution across the organization. This role oversees full-cycle recruitment delivery, ensures high-quality candidate pipelines, and serves as the primary leader for recruiter coaching, performance, and enablement. In addition to leading the recruiting team, this role owns enterprise executive recruitment, partnering directly with senior leaders to source, assess, and hire top executive and leadership talent. The Senior Manager collaborates closely with business stakeholders, executing within the operational standards, processes, and sourcing frameworks managed by Talent Acquisition Operations. This role ensures IPH attracts exceptional talent by delivering a consistent, efficient, and candidate-centric recruiting experience. Main Responsibilities Executive Recruitment Serve as the enterprise lead for all VP+, senior leadership, and specialized executive...

IPH is seeking a Senior Manager, Recruiting to lead the recruiting team and drive best-in-class hiring execution across the organization. This role oversees full-cycle recruitment delivery, ensures high-quality candidate pipelines, and serves as the primary leader for recruiter coaching, performance, and enablement. In addition to leading the recruiting team, this role owns enterprise executive recruitment, partnering directly with senior leaders to source, assess, and hire top executive and leadership talent. The Senior Manager collaborates closely with business stakeholders, executing within the operational standards, processes, and sourcing frameworks managed by Talent Acquisition Operations. This role ensures IPH attracts exceptional talent by delivering a consistent, efficient, and candidate-centric recruiting experience. Main Responsibilities Executive Recruitment Serve as the enterprise lead for all VP+, senior leadership, and specialized executive...

Overview AmTrust Financial Services is seeking a Director (or Senior Manager) of Workers’ Compensation Claims to lead a growing team supporting California and Arizona claim operations. This leader will partner closely with Claims Leadership and Claim Managers (5–8 direct reports) to ensure claims are handled according to AmTrust Best Practices, while driving high performance, mentorship, and staff development.   This role is ideal for someone who brings strong California WC experience and is excited to help shape strategy, improve processes, and grow talent in a rapidly expanding, high‑visibility environment.   This opportunity is hybrid out of our Scottsdale, AZ office. Our office has doubled in size over the past 6 months, and we expect to grow more throughout 2026! Responsibilities Leadership & Team Development • Lead and develop a team of 5–8 Claim Managers. • Champion recruitment, mentorship,...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Dir Client Services - Workforce Absence PRIMARY PURPOSE : To determine account management strategies related to client service plans; to be responsible for retention of existing clients, customer satisfaction, revenue growth, client surveys, and new business; to provide program management for jumbo clients requiring dedicated staff, multiple offices and complex service models; and to oversee the work of other local Client Services staff. ESSENTIAL FUNCTIONS and...

Job Responsibilities and Requirements The Implementation Electronic Interface Specialist will have the competency within the implementation organization, to develop the necessary capabilities that enables our organization to capitalize on our opportunity and reach our aspirational goals to be the solution for total absence and supplemental employee benefits. The CDIS will be engaged in the support of the Large Case Implementations, their customers and/or vendor resources in the review, tracking and discussions around the FMLA/LOA History/Takeover, Disability & Paid Family History/Takeover, EOI and Eligibility Data File support management.  They will focus on the process of data transfer that are managed either internally by the client or by other vendor carriers in coordination with our internal IT business partners. They will support client on-boarding migration activities ranging from 100 – 100,000+ eligible lives. The CDIS will be responsible to successfully track and...

CopperPoint has an exciting opportunity for a Sr. Associate Underwriter I. In this role, you will assist the Underwriter with the quoting, issuance, and ongoing maintenance of new and renewal business across Workers’ Compensation and Property & Casualty lines. You will own end-to-end process and workflow responsibility for assigned new and renewal accounts, including reviewing and requesting required underwriting information to support accurate policy quoting, issuance, and maintenance.   Job Responsibilities Prepare quotes based on set criteria/thresholds/revisions and instructions from Underwriting Assist in reviewing quotes in rating system pre underwriting to ensure quality control for new and renewal business. Solicit renewal information from broker/agency to include sending required pre-renewal notifications Quality assurance of below throughout the lifecycle of policy: Loss information in account summary. Underwriting platform/system...

To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions)   Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%) Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Risk Management and Client Solutions organization has over 100 Risk Management associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Consultant, Loss Control who will have responsibilities for...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company managing a diverse portfolio of modern pet health brands and services, including insurance, pet education, lost pet recovery, and more throughout North America. We believe pet insurance is more than a financial product—it's a...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company managing a diverse portfolio of modern pet health brands and services, including insurance, pet education, lost pet recovery, and more throughout North America. We believe pet insurance is more than a financial product—it's a...

Position Overview The Personal Lines Manager is a newly created role designed to scale and optimize the operational execution of the Personal Lines business unit. This position serves as the operational backbone of the team, owning day-to-day service delivery and supporting the Personal Lines team where needed. This role is ideal for a strong operational leader who thrives in translating strategy into execution, ensuring consistency, accountability, and an elevated client experience across the Personal Lines division. Key Responsibilities 1. Day-to-Day Team Leadership & Execution Serve as the primary point of contact for Personal Lines service staff and support teams Assign, prioritize, and monitor workloads to ensure efficiency and balance Ensure service standards, response times, and internal SLAs are consistently met Support onboarding, training, and ongoing performance expectations for team members Provide guidance and real-time...