82 operations manager jobs found

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Manager, LTC Billing & Administrative Operations is responsible for providing people leadership and operational oversight for the billing and administrative functions that support ILFS Claims. This role ensures accurate, timely, and consistent execution of administrative and billing work while supporting service excellence and operational stability. Primary Responsibilities People Leadership Lead, coach, and develop Billing and Administrative Associates Set clear expectations, provide ongoing feedback, and manage performance to...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Senior Call Center Manager, India Operations...

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team. We are currently seeking a Supervisor/Manager, (title dependent on experience), who will be responsible for the leadership and management of one of our commercial rating operations’ teams.  The leader will manage performance, workload and quality program for the team.  This position will be located at our Midwest Regional Office in Carmel, IN. In this role you will be responsible for: Supervising the daily operations of a commercial rating team with oversight of new and renewal policies; processing policy changes, to include endorsements, cancellations, non-renewals, and reinstatements. Managing workflow focused on efficient and effective use of technology...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an HVAC Operational Account Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in the HVAC Business unit AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose AIG.  We deliver flexible and innovative service solutions to our OEM and retail partners, focusing on the HVACR industry.  How you will create an impact The HVAC Operational Account Manager will manage processes for assigned HVAC accounts while striving to enhance...

Job Title: Manager - Creative Services FLSA Status: Exempt Job Family: Marketing Department: Communications Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for managing the art, design, creative copywriting and video production and staff creating materials for print, web, video and other channels within marketing. Responsible for managing the company’s creative and visual communications operations across all media channels. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee and manage development of all creative work and output including but not limited to print, digital, video, social, and graphic elements. Lead and manage the creative services department staff. This includes professional development,...

Job Title: Employee Services Associate (Safety & Guest Relations) Part - Time FLSA Status: Non-Exempt Job Family: Human Resources Department: Employee Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Provide a professional and positive employee services (guest, conference, and food services) experience and ensure the company’s branding and professional standards are exhibited for employees and corporate guests that support the organization's culture and priorities. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain high compliance and documentation across multiple areas to ensure adherence to corporate policies/practices, HAACP and BOH standards; communicate information to manager or team leads promptly...

Underwriting Technician Join us as an Underwriting Technician to make more of your specialist expertise and experience. Make your mark in Warranty The Underwriting Technician will report to the Warranty Insurance Operations team and assist with monthly reporting, booking and reconciliation needs. This role will predominately service the U.S. and Canadian Warranty programs.  This Underwriting Technician position reports directly to the Global Program Manager to ensure all premiums and claims are loaded into the financial ledgers, ensuring all entries are accurate and complete. There will also be significant interaction with Finance, Controllers, Claims, Underwriting, and Technology departments. How you will create an impact: Convert Premium and Claims Bordereau into booking sheets Book Premium into Financial Systems Book North America Reinsurance.  Support quarter and yearend financial close activities. Work with Collections and Cash teams to ensure all...

Strategic Programs Manager – Enterprise Initiatives Location: Carmel, IN (Hybrid – minimum 3 days in office; 5 preferred)   About WorldTrips WorldTrips, a member of Tokio Marine HCC, is a leading provider of travel medical and specialty insurance solutions. We operate in a dynamic, fast-growing environment where collaboration, innovation, and disciplined execution are critical to success. Role Overview WorldTrips is seeking a Strategic Programs Manager to lead high-impact, enterprise-wide initiatives that support growth, operational excellence, and risk management across the business. This role serves as a central driver across the organization — ensuring alignment, improving processes, and delivering strategic initiatives with clarity, discipline, and measurable results. You will work closely with senior leadership to translate strategy into execution across a complex, cross-functional insurance environment. Key Responsibilities Lead and manage a portfolio...

Job Title: Account Executive - Brotherhood Works / Employee Benefits FLSA Status: Exempt Job Family: Affiliates Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for achieving Brotherhood Works sales targets by identifying and pursuing qualified leads in alignment with the company’s marketing initiatives and agent engagement activities. Additionally, responsible for assessing the specific needs of Brotherhood Works’ unique prospect niche and creatively presenting the company’s value proposition by recommending tailored solutions that address those needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieve annual new sales targets established by the sales...

Description Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.   As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with independent agents. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives.   Key Responsibilities   Own and manage an assigned territory, driving profitable growth in alignment with financial and operational...

Job Title: Implementation Specialist I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Dept: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for software configuration specific to each ministry including earnings, benefit deductions, and taxes to be withheld for payroll implementation. Record and reconcile pay history with associated filings. Educate and provide resources to clients to help them understand the unique taxation and payment topics.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct simple tax reconciliations for all applicable taxes. Provide recommendations to bring pay history and tax settings into compliance where necessary and achieve client...

The CareIQ Intake Manager is responsible for the overall operations of the CareIQ Intake Department. This position will manage initial referral of ancillary healthcare operations to ensure intake of new requests and orders occurs quickly and accurately. The CareIQ Intake Manager oversees the departments that create the first impression of CorVel’s CareIQ Ancillary Care Solutions division, and works with every department of the program on a regular basis.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Manages all day to day operations and functions regarding CareIQ’s Intake department(s) Develops and oversees Intake operating procedures to ensure service levels meet or exceed those set by the client agreement Accountable for meeting inbound telephonic metrics (ASA, AQT, Abandonment Rate, & etc.) on a daily basis and  prepared to implement immediate solutions if service interruptions occur during regular operating business hours Monitors operational...

This position is a part of a brokerage apprenticeship program, a paid role that combines on-the-job learning with required education and training.  As part of the role, the apprentice will work toward an associate's degree and complete an industry designation (e.g., PEBC, PRC) while building foundational skills in Employee Benefits.  The role will provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team. ESSENTIAL FUNCTIONS +Work together with the Account Manager and Client Executive to service clients +Assist with review of contracts for accuracy of policy details +Review Benefits Open Enrollment information for accuracy of information +Provide day-to-day customer service to clients +Assist Client Executives and Account Managers in retention of existing clients +Work with health risk management team in the analysis of claims information and development of...

Job Title: Corporate Attorney - Legal Affiliates FLSA Status: Exempt Job Family: Affiliates - Legal Department: Affiliates Legal Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Perform sophisticated legal work spanning mergers and acquisitions (M&A), negotiation strategy, corporate governance, complex contract drafting, multi‑jurisdictional regulatory compliance, and subsidiary management across a diverse portfolio of business sectors. Coordinates routine to highly complex legal matters, partners closely with business leaders to advance divisional initiatives, conducts and oversees due diligence processes, performs statutory and regulatory research, and delivers actionable legal guidance aligned with corporate objectives. Requires the ability to navigate evolving regulatory environments, analyze enterprise risk across varied affiliate entities, and ensure governance and compliance frameworks are implemented consistently.   POSITION ESSENTIAL...

Provide outstanding customer service that impacts clients across multiple industries by supporting day-to-day operations and working with out client-facing team. ESSENTIAL FUNCTIONS +Work together with the Account Manager and Client Executive to service clients +Assist with review of contracts for accuracy of policy details +Review Benefits Open Enrollment information for accuracy of information +Provide day-to-day customer service to clients +Assist Client Executives and Account Managers in retention of existing clients +Work with health risk management team in the analysis of claims information and development of additional value-add reporting including but not limited to Benefit Informatics +Gain working knowledge of functionality of resource tools +Assist in maintenance of client management system +Prepare and distribute Request for Proposal (RFP) packets for all lines of group insurance coverages including medical, dental, vision, life, disability and...

Job Title: Manager - Corporate Communications & Public Relations FLSA Status: Exempt Job Family: Marketing Department: Communications Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible to lead and oversee development and execution of the company's integrated communications and public relations strategy. Lead content writing staff in support of the company’s brand and content marketing strategies.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee all corporate communication and PR activities, including media outreach, press releases, media kits, and thought leadership positioning. Responsible for planning and management of corporate communications content. Lead and manage the communications writing...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Inside Sales Associate Manager directs a team of sales agents in all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timelines. Work with multiple departments across the business, including, Workforce Management, Human Resources, Client Services, Compliance, Strategic Partnerships, and Customer Care to identify and resolve agent issues. Key Responsibilities • Comply with quality targets as established by the organization...

This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. As a Claims Specialist in the Shepherd family, you will assist the Truck Dealership Program service team and insurance advisors in the handling and processing of claims with Agency procedures and guidelines. With a positive attitude and excellent attention to detail and ability to problem solve, the Claims team also provides customer service to clients as assigned and requested. ROLES AND RESPONSIBILITIES: Provide positive, prompt, accurate, and courteous service to account managers and clients, as necessary. Serve as a primary contact for truck dealership clients on claims situations.  Maintain electronic and/or paper claims files in an orderly,...

Description This role is primarily remote in the state of Indiana except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...

Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Zionsville, IN (46077) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...