17 operations specialist jobs found

Position Summary We are at an inflection point. AI is no longer a future capability — it is the core operating system of competitive enterprise. As our Director of Artificial Intelligence, you will be the architect and catalyst behind how we design, build, and scale AI across the organization. From foundation models and autonomous agents to end-to-end business process automation, you will shape the intelligence layer of our enterprise. This is not a research role or a proof-of-concept position. You will own outcomes — driving AI from strategy to production, bridging the gap between emerging capabilities and real business impact, and building the talent, platforms, and culture that make it all sustainable. What will your job entail? WHAT YOU'LL OWN AI Architecture & Platform Leadership Define and own the enterprise AI architecture, spanning LLMs, SLMs, fine-tuned models, and retrieval-augmented systems. Establish model selection frameworks — knowing when to...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a field-based role on the National Catastrophe Response Team. This position is responsible for managing property claims in response to catastrophic events across the country. As a field-based adjuster, you will be deployed to areas impacted by large-scale disasters—such as hurricanes, tornadoes, floods, or other major events—to assess damages, support policyholders, and help communities begin the recovery process.  The role requires extensive travel (up to...

Job Title: Compliance Specialist Number of Positions: 1 Location: Indianapolis, IN Location Specifics: Fully Remote Job Summary: Renaissance Benefits is hiring for an experienced Compliance Specialist to join our growing team! The Compliance Specialist is responsible for supporting the execution, administration, and ongoing improvement of the Company’s Compliance Program. This role helps ensure regulatory requirements are tracked, implemented, documented, and monitored accurately and on time. The position requires strong attention to detail, sound judgment, analytical thinking, and the ability to manage multiple priorities in a fast-paced, highly regulated environment. What will this role entail? Support the day-to-day administration of the Compliance Program, including regulatory tracking, task management, metrics intake, incident tracking, and exam readiness activities. Help ensure compliance-related activities are completed accurately,...

Job Title: Premium Audit Technical Specialist FLSA Status: Exempt Job Family: Underwriting Department: Underwriting Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for overseeing and coordinating the premium audit process for complex, multi-state premium audits including outside audit vendor(s). Coordinates and performs select phone, virtual, or onsite physical premium audits. Assist underwriters and agents with classifications and rules applicable to their respective exposures. Receive and review test audit information from workers' compensation bureaus. Liaison between departments for PayGo customers. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Research, analyze, and retrieve data to prepare and...

Job Title: Regulatory Specialist FLSA Status: Non-Exempt Job Family: Research & Development Department: Research & Development Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Assist in the preparation, filing, and regulatory approval of company products. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Master the product and rate filing submission process, respond to insurance department objections, and obtain filing approval within designated time limits. Understand the compliance requirements and filing procedures in the various states. Understand internal form workflow processes, procedures, and database. Complete other projects as assigned. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Customer Engagement Specialist will support our Individual Life Financial Services business and is responsible for interacting with a sense of urgency and empathy. The Specialist will be there when our customers need us most by delivering a level of customer service that exceeds their expectations. The Specialist will interact directly with agents and clients on behalf of OneAmerica Financial and its subsidiary companies on the telephone and through email. The Specialist will provide a point of contact for the client, ensuring they are heard...

Underwriting Technician Join us as an Underwriting Technician to make more of your specialist expertise and experience. Make your mark in Warranty The Underwriting Technician will report to the Warranty Insurance Operations team and assist with monthly reporting, booking and reconciliation needs. This role will predominately service the U.S. and Canadian Warranty programs.  This Underwriting Technician position reports directly to the Global Program Manager to ensure all premiums and claims are loaded into the financial ledgers, ensuring all entries are accurate and complete. There will also be significant interaction with Finance, Controllers, Claims, Underwriting, and Technology departments. How you will create an impact: Convert Premium and Claims Bordereau into booking sheets Book Premium into Financial Systems Book North America Reinsurance.  Support quarter and yearend financial close activities. Work with Collections and Cash teams to ensure all...

Job Title: Account Specialist - Agency Services FLSA Status: Non-Exempt Job Family: Sales Department: Customer Service - Agency Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Act as a liaison between the insured, agency, and company to professionally provide superior customer service resolving any policy questions, changes, and concerns with accuracy and efficiency. Readily identify coverage needs through developing deep customer relationships and elevating industry forms knowledge. Provide support to the producer from policy issuance as outlined within the agency contract. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve basic questions/issues within established guidelines and workflow expectations according to...

This Global Warranty Business and Client Operations Analyst focused role will be an ideal opportunity to develop your experience and expertise in insurance warranty and client service. Make your mark in Global Business Operations As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success. How you will create an impact The role of the Global Warranty Business and Client operation specialist will focus on the growth and expansion of the AIG Warranty business in Canada. This is critical to our day-to-day operations and will have ownership over all reporting and analysis for assigned countries (and/...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604 Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268 Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063 West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  PRIMARY PURPOSE :...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604 Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268 Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063 West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  PRIMARY PURPOSE :...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604 Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268 Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063 West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304  Work Hours: This role...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Corporate Compliance Specialist is responsible for supporting the effective and compliant management of market conduct activities for life, long-term care, disability, and supplemental health insurance products. This role manages assigned regulatory matters from intake through resolution, including complaints, subpoenas, data calls, and state-mandated non‑financial reporting.  What you will do: Prepare state required non-financial reports and regulatory data calls by requesting, validating, and consolidating information from business partners to ensure...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Senior AIOps Engineer I Location:  India...

Description Summary: The Regional Manager – HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction. Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all...

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Location : We support US flexible working arrangements in the contiguous 48 states, however for this position you must reside in Indiana, preferably near Indianapolis .     At Sun Life, we look for optimistic people who want to make life brighter for our  Clients . We...