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personal lines client service manager Michigan

21 personal lines client service manager jobs found

Diversified Insurance Group
07/23/2026  
Personal Lines Account Manager Featured
This is an exciting opportunity for an insurance professional to provide customized insurance solutions and manage portfolios for our valued clients. The Account Manager will have extensive knowledge of available markets and underwriting guidelines for placement of client risks. He or she manages the full life cycle of insurance with a focus on developing and retaining client relationships.  This is an in-office position, located in our Lansing, Michigan main office. Qualified applicants must be licensed in property and casualty or be willing to obtain license quickly; have at two years' experience servicing in an insurance agency environment; have working knowledge of office operations and personal lines insurance products; must also have excellent analytical, problem-solving, and decision-making skills. Should have clean and professional office etiquette. Responsibilities Provide outstanding service to clients by evaluating and discussing premium bearing endorsements in...
Diversified Insurance Group Lansing, MI
HUB International
07/20/2026  
Commercial Lines Associate Account Manager
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term...
HUB International Grand Rapids, MI Full Time
HUB International
06/27/2026  
Commercial Lines Account Manager- Small Business
Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we want...
HUB International Grand Rapids, MI Full Time
HUB International
05/28/2026  
Commercial Lines Sr. Associate Account Manager
Sr. Associate Account Manager   -   Commercial Lines      Who We Are     At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry   expertise , but we still   maintain   the local flavor of our offices. Our structure enables our teams to   maintain   their own unique, regional culture.     HUB is   one of   the largest global insurance and employee benefits   brokers ,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   20 ,000 employees   in   over   6 00...
HUB International Grand Rapids, MI Full Time
HUB International
05/03/2026  
Personal Lines Account Manager
Personal Lines Account Manager     Who We Are     At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry   expertise , but we still   maintain   the local flavor of our offices. Our structure enables our teams to   maintain   their own unique, regional culture.     HUB is one of the largest global insurance and employee benefits brokers,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   19,000 employees   in over 500 offices throughout North America, HUB has   grown substantially,...
HUB International Grand Rapids, MI Full Time
HUB International
04/22/2026  
Senior Account Manager
Who We Are   At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.   HUB is   one of   the   largest global insurance and employee benefits   brokers ,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products   and services. With over   20 ,000 employees   in   over   6 0 0 offices throughout North America, HUB has   grown substantially, in   part due to our industry leading success...
HUB International Grand Rapids, MI Full Time
AF Group
07/24/2026  
Technical Lead I-AI Engineer
  The AI Engineer/Technical Lead is responsible for designing, developing, and leading  intelligent automation solutions using UiPath’s RPA and AI ecosystem. The role  combines hands-on development with technical leadership, ensuring high-quality  delivery of AI-enhanced automation projects.   Key Responsibilities: Lead design and development of UiPath automation solutions, including AI Center and Document Understanding. Build and deploy AI/ML models to enhance automation accuracy and efficiency. Integrate workflows with APIs, databases, cloud services, and enterprise systems. Provide technical leadership, code reviews, and mentorship to RPA developers. Collaborate with business teams to assess processes, define requirements, and deliver scalable solutions. Oversee deployment, monitoring, and optimization through UiPath Orchestrator. Troubleshoot issues, maintain existing automations, and ensure best practices and governance.   Required...
AF Group Detroit, MI Full Time
AF Group
07/22/2026  
Policy Billing Representative
SUMMARY:  Primarily responsible for supporting the billing needs of agents and policyholders providing accurate and consistent services regarding invoice inquiries and premium transaction activity.  Approve changes in accordance with billing rules and procedures in compliance with Accident Fund and/or bureau rules and regulations. Contacts include Service Center staff, Finance Department, Premium Audit Department, Claims Department, agents, and policyholders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  •    Answers inquiries from agents and policyholders regarding invoices, disbursements, payments, and other billing transactions. •    Requests write offs to resolve small balance and NSF fee discrepancies within guidelines. •    Initiates, reviews, and approves disbursements. •    Reconciles and troubleshoots accounts to clarify billing transactions and cash applications in order to provide customers with up-to-date account...
AF Group Lansing, MI Full Time
Michigan Farm Bureau Family of Companies
07/01/2026  
Agency Customer Service Representative/Trainer (Novi, Michigan)
OBJECTIVE Agency Customer Service Representative/Trainer (Novi, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service Representative/Trainer...
Michigan Farm Bureau Family of Companies Novi, MI Full Time
Michigan Farm Bureau Family of Companies
07/01/2026  
ADO Field Trainer/Customer Service Representative (Novi)
OBJECTIVE Agency Customer Service Representative/Trainer (Novi, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service Representative/Trainer...
Michigan Farm Bureau Family of Companies Novi, MI Full Time
Liberty Mutual
06/25/2026  
Senior Underwriter, Middle Market Multi-Industry
Description Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-driven underwriting decisions within delegated authority, with limited guidance from leadership. You will evaluate and price moderately complex to complex accounts (including high individual line sizes and unusual exposures in parts of North America), manage broker and client relationships, and help shape product and portfolio strategy for your line of business. To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated. Key Responsibilities Underwrite middle market commercial accounts within assigned authority by assessing submissions,...
Liberty Mutual Southfield, MI Full Time
Michigan Farm Bureau Family of Companies
06/12/2026  
Agency Customer Service Representative/Trainer (Grand Rapids, Michigan)
OBJECTIVE Agency Customer Service Representative/Trainer (Grand Rapids, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service...
Michigan Farm Bureau Family of Companies Grand Rapids, MI Full Time
AF Group
05/22/2026  
Technical Lead I-Disaster Recovery
Blue Cross Blue Shield of Michigan (BCBSM) has an exciting Technical Lead opportunity within the Service Engineering group. About the Role:   The Technical Lead will plan, build, and run the design & implementation of BCBSM’s enterprise-wide DRM (Disaster Recovery Management) program, including testing, policies, maturity models, methodologies, sourcing strategies, plans, metrics and scorecards for all components of the program. In this Technical Lead opportunity, you will: Provide recommendation for prioritization of IT initiatives based on disaster recovery/business resiliency needs, IT workload, and budget.  Review, analyze and finalize cost estimate plan for DR team/systems. Provide technical guidance on the business impact and opportunities. Develop and present proposals for modifications or replacement systems to improve business results.  Recommend options, identify risks and analyze cost vs. benefits. Work with Business and Technical application owners in...
AF Group Detroit, MI Full Time
HUB International
05/12/2026  
Employee Benefits Financial Analyst
Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 16,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we...
HUB International Brighton, MI Full Time
Austin Benefits Group
03/22/2026  
Benefit Client Advisor
Be the reason clients never look elsewhere. Who We Are Austin Benefits Group isn’t your average employee benefits firm. We’re a driven team of consultants and advocates who deliver benefit solutions to private and publicly traded companies — and we take that responsibility seriously. Our clients don’t just get a broker; they get a dedicated partner who shows up, solves problems, and genuinely cares about their people. If you’ve been in client-facing benefits roles at firms and you’re ready for a place where your contributions are seen, valued, and rewarded — keep reading. The Opportunity We’re looking for a Benefit Client Advisor who thrives on ownership. You’ll manage a robust book of business in the Business Insurance space — serving as the primary point of contact, strategic advisor, and problem-solver for a diverse portfolio of clients. This is a high-visibility role with real autonomy and a direct line to leadership. What You’ll...
Austin Benefits Group Bloomfield Hills, MI Full Time
Sedgwick
02/12/2026  
Care Team Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Southfield, MI : 300 Galleria Officentre, Southfield MI 48034 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Southfield, MI Full Time
Oswald
02/03/2026  
Senior Client Service Administrator
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides direct administrative support as required for assigned Client Managers and Practice Leaders; responds to requests for assistance in a timely and collaborative manner. Processes requests for Certificates of Insurance as specified by client or within 24 hours of receipt of request. Ensures client invoices are paid as scheduled; responds to a variety of client billing issues and works closely with the related carrier to resolve billing problems. Compiles...
Oswald Bloomfield Hills, MI Full Time
Oswald
02/03/2026  
Sales Associate
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services...
Oswald Bloomfield Hills, MI Full Time
Oswald
02/03/2026  
Client Manager - Group Benefits
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...
Oswald Bloomfield Hills, MI Full Time
Acrisure
01/25/2026  
Client Advisor
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Personal Lines High Net Worth Client Advisor to join our growing team.  The Personal Lines High Net Worth Client Advisor is a performance driven individual that delivers “white gloves” service and advisory...
Acrisure MI Full Time

 

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