108 product specialist jobs found

The  Customer Service Representative   (CSR) provides exceptional service to insureds, carriers, and partners by responding to inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Affinity Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.  Your Impact:   Respond to inbound calls, emails, and other inquiries from customers and carriers in a professional, courteous, and timely manner.  Place outbound calls as needed to follow up on customer inquiries, resolve outstanding issues, or provide updates.  Maintain accurate and complete customer service notes and documentation in the CRM system.  Process client requests, policy changes, and updates...

About the Role     We are   seeking   an analytical, collaborative, and growth-oriented   Senior Product Manager   to join our   State Management   team within Product Management. This role serves as the primary owner of North Carolina property and   casualty   product strategy within the   high net worth   personal   lines   market, with direct accountability for profitable growth, rate adequacy, and regulatory compliance.   The Senior Product Manager   may have multi-state responsibility and   will lead all aspects of North Carolina product and pricing management, including navigating the North Carolina Rate Bureau (NCRB) framework, implementing circulars and filings, managing North Carolina Reinsurance Facility (NCRF) requirements, and executing strategic deviations. This role partners closely with actuarial, underwriting, legal, compliance, and business leaders to deliver competitive, compliant, and market-responsive...

Job Type: Permanent Build a brilliant future with Hiscox   US Claims Vendor Manager Employment Type: Permanent Remote Type: Hybrid Location: Chicago; West Hartford; New York (Manhattan); Atlanta     Supervisory Organization: Group Claims (London) Hiring Manager: Group Head of Claims Vendor Management Join Hiscox’s Claims Vendor Management team. A designated Group “Centre of Excellence”—an international team of professionals spanning five countries, empowered to build and run the vendor network that underpins the global claims community at Hiscox. The Role: The US Claims Vendor Manager is responsible for the strategic sourcing; oversight, performance management and continuous improvement of external claims vendors supporting the US claims operation. The role ensures vendors deliver high-quality, cost-effective and compliant services aligned to business strategy, regulatory requirements and customer outcomes. About the Vendor...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage inquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Agency Engagement and Facilitation Specialist drives Independent Agent engagement and enablement strategies that support production goals across personal and commercial lines. This role combines data analysis, product expertise, and consultative communication to deliver programs aligned with business objectives and agency needs. Key Responsibilities Designs and executes initiatives that drive agency production and product adoption, including strategies for agencies with complex or non-traditional business models. Partners with internal leadership and stakeholders to align programs with...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Chicago, IL Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

The Customer Care Specialist will keep existing bill count and policy premium on the books by notifying members that their premium is due.  Assist members with making payments, setting up recurring payments, or getting to the sales department if they are interested in a new policy or a new level term product. Your Impact: Mailing out reminder and lapse letters timely from the system.  Consistently meet expectation of at least 50 outbound calls per day. Review retention reports daily to see where numbers are and where focus needs to be. Work through assigned tasks of unpaid accounts.   Assist on payment line to ensure these calls are taken timely for members that are ready to pay. Work all credit card expiring tasks as well as EFT failed accounts.   Acquire and maintain knowledge of Affinity life and health plans offered. Self-motivated to meet goals and keep bill count and premium on the books. Successful Candidates Will Have: Minimum of a high school...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Chicago, IL Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

Description Summary: The Sales Support Specialist administers the onboarding process for new dealer and manufacturer credit line requests.   Responsibilities are centered in contacting prospects to obtain required information and leading them through the entire onboarding cycle from application to activation, which includes understanding applicant organizational structure, filing UCCs and administering system generated loan documentation. This role serves as a subject matter expert on Inventory Finance (IF) Know Your Customer requirements and in preparing or reviewing documents for all new and existing customer “complex” ownership structure and non-standard documentation requests. They will collaborate with Sales Support, Portfolio Management and Credit staff that require guidance on documentation, KYC and Engine data integrity matters.  In addition to ensuring a satisfactory applicant/customer experience,...

Job Description ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions About the Job We are seeking...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and drive projects having an impact on the business. Assigned larger, more important and more complex accounts. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including cancellation and non-renewal, within assigned territory to properly transact business within each state....

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter Associate The Role and the Team: When you visit somewhere and see a picture hanging on the wall that’s a little out of whack – do you find yourself levelling it? And do you look for a tool, maybe an app on your phone, to help because you want to make it perfect? Well, we may have the team for you, perfectionist: The Hiscox Underwriting Center (HUC), where existing and selected new business is underwritten, is the largest underwriting team in the company and responsible for 25% of all US business! We are a team of busy organizers and get-stuff-doners who support and inspire each other to win a high percentage of quotes and provide exemplary customer service based on fast response and definitive answers. As an Underwriter Associate in the HUC, you will analyze, price, quote and negotiate Professional Liability, Technology E&O, and Cyber/Privacy insurance to meet agreed service...

Specialty Programs Group – Transportation (SPGT) is seeking the position of Assistant Vice-President of Business Development. This position is looking for a self-motivated individual with a strong knowledge of insurance, wholesale and retail distribution, and marketing.  Responsible for managing and executing each assigned specialty segment strategy for distribution excellence for your designated geography. At the same time continue to build each brand, leading to increased industry recognition, revenue, relevance, and respect amongst our target audience: agents, brokers, carriers, and employees. Support the operating, financial and strategic goals for all SPGT Divisions in collaboration with the respective leaders. Key Areas of Responsibility: Insurance Product Line Responsibility: Represent all SPGT Divisions, products and services to all sizes of 3rd party insurance distributors, in the assigned geography, to drive profitable growth.  New Relationships - Sales...

Specialty Programs Group – Transportation (SPGT) is seeking the position of Assistant Vice-President of Business Development. This position is looking for a self-motivated individual with a strong knowledge of insurance, wholesale and retail distribution, and marketing.  Responsible for managing and executing each assigned specialty segment strategy for distribution excellence for your designated geography. At the same time continue to build each brand, leading to increased industry recognition, revenue, relevance, and respect amongst our target audience: agents, brokers, carriers, and employees. Support the operating, financial and strategic goals for all SPGT Divisions in collaboration with the respective leaders. Key Areas of Responsibility: Insurance Product Line Responsibility: Represent all SPGT Divisions, products and services to all sizes of 3rd party insurance distributors, in the assigned geography, to drive profitable growth.  New Relationships - Sales...

Description Summary:   The Commercial Relationship Sales & Service Manager Senior (CML RSS SR) is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS SR works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS SR applies advanced knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. The CML RSS SR provides leadership, guidance, and day to day management over activities performed by other service colleagues or partners. Duties and Responsibilities: First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity The purpose of this role is to provide strategic direction for underwriting portfolios in the region, ensuring growth and profitability. This role involves managing a team of underwriters, writing guidelines, underwriting complex new businesses, and offering specialist advice. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, and staying informed about industry standards and new product introductions. •        Location: Chicago, IL •        Work Arrangement: hybrid working expectations •         The starting salary for this role is between $158,500.00 and $237,500.00 Your new role Contribute to the achievement of operational objectives for the underwriting function and/or business unit. Perform underwriting activities in accordance with all legal and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and drive projects having an impact on the business. Assigned larger, more important and more complex accounts. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including cancellation and non-renewal, within assigned territory to properly transact business within each state....

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world-class service — both pre- and post-claims....

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  JOB DESCRIPTION: Under technical direction, responsible for underwriting risks in a book of business. Works within specific limits of authority on assignments requiring significant technical complexity and coordination. Utilizes underwriting policies and guidelines, rating manual rules and insurance laws and regulations.    This Underwriting Specialist position is part of the Underwriting Hub—a growing team designed to provide expanded underwriting capabilities for the organization. We will elevate underwriting excellence through streamlined processes, strategic focus, and collaborative growth that enables our field underwriting teams to deepen agent and broker engagement and drive...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of low to moderate complexity and low to moderate exposure professional liability claims against lawyers and financial advisors. The position will have increased responsibility for decision making within their authority and work under general direction from their manager. Responsibilities: Investigate, negotiate and settle primary and excess policy professional liability claims against lawyers and financial advisors. Investigate and analyze...