2491 quality analyst jobs found

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Quality Analyst to join our team. The position requires the following, but is not limited to: Read, analyze and interpret business requirements. Write test plans. Document test results. Create and update manual test cases. Manual testing of software applications. Review test results and report in a defect tracking tool. Assist with other duties as requested. Desired Skills & Experience Bachelor’s degree or equivalent experience Above average communication...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Associate Quality Analyst position consists of evaluating and testing new or existing software applications. Responsibilities include writing, executing, maintaining and evaluating manual software development test cases used to verify software application functions according to user requirements and conform to established guidelines. This associate is responsible for making independent decisions on matters significant to the company. This work is performed with general supervision and direction. Responsibilities Understand Company software applications. Read, analyze and interpret business requirements. Analyze and write test plans. Document test results. Create and update manual test cases. Manual testing of software applications. Review test...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking a team member to join the Claims Operations Team as a Data Quality Analyst.  In this role the responsibilities include, but not limited to, examining complex data to ensure data integrity and accuracy.   Primary Responsibilities Analyze, query, and manage claims corrections according to defined business rules and procedures Research and determine scope and complexity of issue then identify steps to resolve all internal data exceptions within various systems in timely and accurate manner Determine root cause for data quality errors and make recommendations for long-term solutions Determine business impact level for data quality...

Data Quality Analyst - GenAI Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team , designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you.  Who we are   As a...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Quality Assurance (QA) Analyst plays a critical role in ensuring consistent, high-quality service delivery within a service or processing environment (e.g., call center or operations team). This individual evaluates work performed by associates, identifies areas for improvement, and partners with leadership to strengthen performance, compliance, and customer outcomes within our Life Business. Work schedule : 2 days in office, 3 days remote. The hired associate must reside within 35 miles of...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....

The Repricing Quality Assurance Analyst is responsible for reviewing, analyzing, and monitoring repricing audit data across multiple platforms to ensure accuracy, compliance, and efficiency. Works closely with internal teams to maintain contractual and organizational standards, enhance operational effectiveness, and improve client satisfaction. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identify and resolve quality issues within repricing processes Develop and implement QA policies and procedures Monitor compliance with pricing guidelines and contractual requirements Investigate repricing discrepancies and apply corrective actions Prepare QA reports and documentation Collaborate with stakeholders to align quality objectives Provide training and guidance on repricing standards Conduct risk assessments to mitigate potential errors Maintain confidentiality of client data, PHI, and PII Additional duties as assigned...

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Quality Assurance Analyst AssuranceAmerica is seeking a Quality Assurance Analyst to join our growing ranks as we continue to transform the way technology impacts the insurance business. You will work with a small team of experienced IT professionals and interface directly with stakeholders to understand their challenges and develop solutions. Your daily contributions will have direct, positive impacts on our employees, agents, and customers. Our application portfolio contains both packaged and custom-developed applications in a Microsoft...

Job Title: Quality Assurance Analyst I FLSA Status: Exempt Job Family: Information Technology Department: Business Assurance Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Evaluate all aspects of web application functionality with supervision to validate application quality, system integrity, appropriate fulfillment of user requirements, and overall user experience. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform manual testing including exploratory, functional, non-functional, regression, and system integration testing for client-facing applications and back-end systems. Design, write, execute, and maintain test plans and automated test scripts. Assist with release management activities and communication....

We’re hiring a Senior Quality Assurance Analyst to serve as a subject matter expert supporting quality standards, best practices, and compliance across personal and commercial insurance operations. This role partners closely with the Enterprise Quality Assurance Manager and business leadership to evaluate handling quality, ensure adherence to established guidelines and regulatory requirements, and drive continuous improvement. The ideal candidate brings strong insurance knowledge, analytical capability, and experience conducting audits, reporting results, and supporting training and development initiatives. Requirements: • Bachelor’s degree preferred; relevant insurance experience may be considered in lieu of formal education • Minimum of five (5) years of experience in personal and/or commercial lines insurance, quality assurance, or underwriting • Demonstrated ability to work independently, manage competing priorities, and meet assigned deadlines Qualifications: •...

Overview Join AmTrust Insurance’s Premium Audit Team!   The Quality Assurance Analyst is responsible for evaluating the work completed by auditors to make sure they adhere to established procedures, guidelines and industry standards to support operational business effectiveness and provide our customers with an accurate result. This role supports AmTrust’s various lines of business with a focus on Workers Compensation and General Liability. Further, the role ensures accuracy, compliance, and transparency in audit outcomes while collaborating with internal teams and sharing results to support auditor technical knowledge. This role verifies audited exposures and its classification from records and information collected at time of audit in accordance with policy terms, manual rules, company filings, and procedures. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.   The...

Description Summary: The Project Delivery Analyst is responsible is responsible for delivering value as a Scrum Master, Data Quality Analyst, BSA, or Project Coordinator after their initial completion of the Elevate Program. Duties and Responsibilities: Work alongside an experienced member of the team to gain a better understanding of their role. Actively participate in team meetings, Agile ceremonies, and stakeholder meetings. Actively communicate with team members and team leadership. BSA Duties and Responsibilities: Elicit requirements from stakeholders and create appropriate deliverables and documentation. Work with PM/PO to decompose Epics into Features and User Stories. Support the research and analysis of production support issues as needed. Scrum Master Duties and Responsibilities: Learn to apply Agile principles and values. Participate in and learn to facilitate Scrum ceremonies....

Description Summary: The Project Delivery Analyst is responsible is responsible for delivering value as a Scrum Master, Data Quality Analyst, BSA, or Project Coordinator after their initial completion of the Elevate Program. Duties and Responsibilities: Work alongside an experienced member of the team to gain a better understanding of their role. Actively participate in team meetings, Agile ceremonies, and stakeholder meetings. Actively communicate with team members and team leadership. BSA Duties and Responsibilities: Elicit requirements from stakeholders and create appropriate deliverables and documentation. Work with PM/PO to decompose Epics into Features and User Stories. Support the research and analysis of production support issues as needed. Scrum Master Duties and Responsibilities: Learn to apply Agile principles and values. Participate in and learn to facilitate Scrum ceremonies....

Description Summary: The Project Delivery Analyst is responsible is responsible for delivering value as a Scrum Master, Data Quality Analyst, BSA, or Project Coordinator after their initial completion of the Elevate Program. Duties and Responsibilities: Work alongside an experienced member of the team to gain a better understanding of their role. Actively participate in team meetings, Agile ceremonies, and stakeholder meetings. Actively communicate with team members and team leadership. BSA Duties and Responsibilities: Elicit requirements from stakeholders and create appropriate deliverables and documentation. Work with PM/PO to decompose Epics into Features and User Stories. Support the research and analysis of production support issues as needed. Scrum Master Duties and Responsibilities: Learn to apply Agile principles and values. Participate in and learn to facilitate Scrum ceremonies....

Description Summary: The Project Delivery Analyst is responsible is responsible for delivering value as a Scrum Master, Data Quality Analyst, BSA, or Project Coordinator after their initial completion of the Elevate Program. Duties and Responsibilities: Work alongside an experienced member of the team to gain a better understanding of their role. Actively participate in team meetings, Agile ceremonies, and stakeholder meetings. Actively communicate with team members and team leadership. BSA Duties and Responsibilities: Elicit requirements from stakeholders and create appropriate deliverables and documentation. Work with PM/PO to decompose Epics into Features and User Stories. Support the research and analysis of production support issues as needed. Scrum Master Duties and Responsibilities: Learn to apply Agile principles and values. Participate in and learn to facilitate Scrum ceremonies....

Description Summary: The Project Delivery Analyst is responsible is responsible for delivering value as a Scrum Master, Data Quality Analyst, BSA, or Project Coordinator after their initial completion of the Elevate Program. Duties and Responsibilities: Work alongside an experienced member of the team to gain a better understanding of their role. Actively participate in team meetings, Agile ceremonies, and stakeholder meetings. Actively communicate with team members and team leadership. BSA Duties and Responsibilities: Elicit requirements from stakeholders and create appropriate deliverables and documentation. Work with PM/PO to decompose Epics into Features and User Stories. Support the research and analysis of production support issues as needed. Scrum Master Duties and Responsibilities: Learn to apply Agile principles and values. Participate in and learn to facilitate Scrum ceremonies....

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   Software Quality Assurance Specialist Directs and participates in designing, creating, testing, and implementing automated testing to reduce risk and time to value for software products. Acts as a team lead for technical questions related to testing coverage and practices involving product interactions, complex work orders, and functionality of new features within software products. Champions testing and quality mindset within the team. This position will be with National Indemnity Company in Omaha, NE with a hybrid 50% in the office work environment.  This position is not eligible for employer visa...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? The Manager, EB Sales Analyst is a strategic and people-focused leader responsible for driving sales execution, team performance, and profitable growth. This role leads a team of Sales Analysts who support producers, customers, and internal partners by coordinating the delivery of products and services, strengthening client and producer relationships, and helping position new...

Overview Job Summary The Business Analyst I – Underwriting supports underwriting operations by analyzing business processes, gathering requirements, and assisting in the development and implementation of solutions that improve efficiency, accuracy, and profitability. This entry-level role works closely with underwriting teams, IT, and other stakeholders to translate business needs into actionable insights and system enhancements. Responsibilities Key Responsibilities Collaborate with underwriting teams to understand workflows, business needs, and system requirements. Gather, document, and analyze business requirements for underwriting systems, tools, and processes. Assist in identifying opportunities to improve operational efficiency, automation, and data quality. Support the development, testing, and implementation of underwriting system enhancements and projects. Create and maintain process flows,...