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retail service operations team leader Iowa

44 retail service operations team leader jobs found

Nationwide
04/16/2026  
Corporate Security Officer (3pm-11pm)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join our team as a Corporate Security Officer and play a key role in maintaining a safe, secure, and professional workplace. This is a great opportunity to be part of a corporate environment where your attention to detail and commitment to service truly make an impact. This second shift position offers a consistent schedule from 3: 00 PM to 11: 00 PM, Thursday through Monday, with...
Nationwide Des Moines, IA Full Time
Berkley
04/16/2026  
VP, Product Development
Company Details   Berkley Regional Shared Services (BRSS) is the service provider for the Regional Segment of W. R. Berkley Corporation , a Fortune 500 Commercial Lines Insurance Company. With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. BRSS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.     Driven by a commitment to collaboration, BRSS partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. BRSS generates meaningful...
Berkley Urbandale, IA
Nationwide
04/15/2026  
Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness) can work in a hybrid environment in the Des Moines IA office or remotely if outside that area. Agribusiness, farm and/or middle market commercial lines underwriting experience is needed for this position. #LI-TH1 Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account...
Nationwide Des Moines, IA Full Time
Nationwide
04/14/2026  
Corporate Security Officer (7am - 3pm)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join our team as a Corporate Security Officer and play a key role in maintaining a safe, secure, and professional workplace. This is a great opportunity to be part of a corporate environment where your attention to detail and commitment to service truly make an impact. This first shift position offers a consistent schedule from 7:00 AM to 3:00 PM, Friday through Tuesday, with Wednesdays and Thursdays off. Flexibility to work weekends and holidays as needed is required. We are looking for a...
Nationwide Des Moines, IA Full Time
Sedgwick
04/14/2026  
Leave of Absence Coordinator
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Coordinator Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Center of Excellence📍 Dubuque, IA  : 4141 Westmark Drive, Dubuque, IA 52002 ✨ What we offer: A stable, consistent work environment — HYBRID (3 days reporting to office) $19.31 per hour A comprehensive training program to help you support...
Sedgwick Dubuque, IA Full Time
EMC Insurance
04/13/2026  
Senior Analytics Engineer
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This role is performed in the Des Moines, Iowa metro area with the ability to work a hybrid schedule 3 days per week** Essential Functions: Business Intelligence & Analytics Lifecycle: Leads highly complex and enterprise-wide business analysis activities to gather stakeholders’ reporting and dashboard requirements. Determines stakeholders’ objectives, important metrics and method of performance measurement. Develops advanced data and analytic products implementing technology best practices, guidelines and repeatable processes. Collaborates with business units and subject matter experts to capture complex...
EMC Insurance Des Moines, IA Full Time
Sedgwick
04/11/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near our center of excellence in Dubuque, Iowa. PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability...
Sedgwick Dubuque, IA
Sedgwick
04/11/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims,...
Sedgwick Dubuque, IA Full Time
Sedgwick
04/11/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims,...
Sedgwick Cedar Rapids, IA Full Time
Berkley
04/11/2026  
SVP, Business Applications
Company Details Bachelor’s degree in computer science, Information Systems, or related field (Master’s or MBA preferred). 15+ years of experience in enterprise applications, with 5+ years in executive leadership roles. Executive presence with the ability to influence C-suite and board-level stakeholders. Experience in leading digital transformation or modernization programs in insurance. Significant experience implementing and managing insurance policy, billing, and claims systems. Strong understanding of commercial insurance operations, regulatory requirements, and industry trends. Experience with cloud platforms (AWS, Azure), microservices, APIs, and enterprise integration. Proven success in managing large, distributed teams and multi-million-dollar budgets. Demonstrated success working in a central shared services model and partnering with divisional CIOs. Prior experience in organizational consolidation and enterprise harmonization...
Berkley Urbandale, IA
Berkley
04/11/2026  
Sr Software Engineer
Company Details   Company URL: https://www.berkleytechnologyservices.com/                                           Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.     Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “ What’s Next ” in our industry and beyond.     With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of...
Berkley Urbandale, IA
Berkley
04/11/2026  
Regional Rating Manager
Company Details   Berkley Regional Shared Services (BRSS) is the service provider for the Regional Segment of W. R. Berkley Corporation , a Fortune 500 Commercial Lines Insurance Company. With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. BRSS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.     Driven by a commitment to collaboration, BRSS partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. BRSS generates meaningful...
Berkley Urbandale, IA
Berkley
04/11/2026  
Rating Supervisor
Company Details   Founded in 1967,  W. R. Berkley Corporation  has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.     Along the way, we’ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.     Today the Berkley brand comprises more than 50 businesses worldwide and is divided into two segments:  Insurance and Reinsurance & Monoline Excess.  Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.    T his role is based in one of our locations listed below where we offer a hybrid work schedule with 4 days in the office; and 1 day remote: Westbrook, ME...
Berkley Urbandale, IA
Berkley
04/11/2026  
Director, Analytics
Company Details   Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted.   As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions.  W. R. Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A+ (Strong).     This role is based in our Urbandale, IA location where we offer a hybrid work schedule with four days in the office; and one day remote where it makes sense to do so.       The Company is an equal employment opportunity employer. #LI-hybrid, #LI-LD1...
Berkley Urbandale, IA
UFG Insurance
04/10/2026  
VP - Field Operations
The VP - Field Operations is a strategic and dynamic leader responsible for developing and executing market strategies to drive profitability and growth across multiple business units. This role requires a high degree of collaboration with the Chief Underwriting Officer and the VP - Sales and Distribution leader in building strategic operational plans to achieve key objectives and desired financial results. The VP-Field Operations leads the team of Regional Vice Presidents in executing Middle Market and Construction underwriting and distribution management strategies to achieve profitability and growth objectives. This role is also highly engaged with our agency partners at the national and local levels in driving results for all business units. Responsibilities: Strategy development and execution: Build and execute strategic operational plans in partnership with the Chief Underwriting Officer, VP-Sales and Distribution, and Construction and Middle Market business...
UFG Insurance Cedar Rapids, IA Full Time
Berkley
04/10/2026  
Sr. Data Engineer
Company Details Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond. With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team...
Berkley Urbandale, IA
Nationwide
04/09/2026  
Territory Manager - Virtual, Small Market Business Development - Commercial Lines (P&C Commercial Insurance - National Firms)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is an individual contributor position, managing a book of small commercial business with independent agencies.  Territory: The selected hire will support a selected group of national firms, with locations spread throughout much of the country though a higher concentration in the western half. Location: This is a Remote/Work-From-Home (WFH) position; can be based anywhere within the Pacific, Mountain, or Central Time Zones and must be able to...
Nationwide IA Full Time
Grinnell Mutual
04/08/2026  
Farm Mutual Consulting Services -Actuary
Overview The Actuary leads the rate review process for multiple lines of business to achieve Farm Mutual business objectives. Responsibilities include competitor analysis, review of company and client (mutual) experience, assessment of industry trends, application of predictive modeling techniques, and ensuring compliance with regulatory requirements. These analyses help influence strategic direction.   Grinnell Mutual has been recognized 14 years in a row for being one of Iowa's Top Workplaces, four years running as a national Top Workplace USA winner, and three years as an international Gallup Exceptional Workplace. Since 1976 Grinnell Mutual has been rated A (Excellent) or higher by AM Best. This position qualifies for our flexible workplace options. Work at our Grinnell, Iowa, headquarters or from a home office in any of the following states: Alabama, Arizona, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, New...
Grinnell Mutual Des Moines, IA
Cottingham & Butler
04/06/2026  
Data Quality/Data Governance Analyst
Cottingham & Butler is seeking a Data Quality Analyst to join our growing Data Team. This role plays a critical part in ensuring enterprise data is accurate, consistent, and trusted across the organization. You’ll support data quality standards and governance practices while partnering closely with business and technical teams to advance data maturity and reliability. Sitting at the intersection of data, process, and communication, this position serves as a champion for data integrity and stewardship. You’ll collaborate with data engineers, analysts, and business leaders to ensure high-quality data is well-managed, understood, and ready to drive informed decision-making. Key Responsibilities Data Quality Management - Develop, implement, and maintain data quality rules, metrics, and processes to ensure accuracy, completeness, and consistency across enterprise systems and reporting. Data Governance Support - Contribute to enterprise data governance...
Cottingham & Butler Dubuque, IA
EquiTrust Life Insurance Company
04/03/2026  
Regional Vice President (RVP) - (Banks & Broker Dealers)
About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: The Regional Vice President (RVP) is responsible for developing sales with bank and broker dealer distribution partners within the financial institutions channel. This position will work closely with financial professionals to achieve territory sales goals for both annuity and life insurance products offered by EquiTrust. The role...
EquiTrust Life Insurance Company West Des Moines, IA Full Time

 

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