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senior claims specialist Massachusetts

20 senior claims specialist jobs found

QBE
12/10/2025  
Senior Claims Specialist - Accident & Health
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist- Accident & Health Location: USA – MA –Marblehead Work Arrangement: Hybrid   The salary range for this role is:  $88,000-145,000K The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support. Your new Role: Provide technical guidance and analysis for complex and high-value claims. Assist in implementing and maintaining claims management strategies. Maintain comprehensive knowledge of insurance guidelines and policies. Build and maintain relationships with stakeholders. Manage a portfolio of complex or high-value claims. Act as an escalation point for customer...
QBE Marblehead, MA, USA Full Time
Liberty Mutual
03/04/2026  
Senior Technical Claims Specialist, Construction Complex
Description Liberty Mutual has an immediate opening for an experienced claims professional to join our Complex Construction Claims Team within the Specialized Claims group.  This role handles high-exposure, complex and litigated Commercial Casualty claims $500,000 and up) involving construction-related Bodily Injury and specific -event Property Damage claims under Commercial General Liability (CGL) and Commercial Auto policies for our Construction Industry Accounts. The role does not handle Construction Defect claims. In this position, you will own claim strategy end-to-end - establishing coverage and liability positions, setting and adjusting reserves, directing investigation and expert resources, managing litigation and outside counsel, and driving timely resolution.  You will be expected to operate with strong technical judgment, influence, and collaboration across Legal, Underwriting, and other internal partners, and may serve as a technical...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
01/22/2026  
Senior Technical Claims Specialist, Construction Complex
Description The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. Demonstrates a high level of expertise and sound judgment in complex matters; may as a subject matter expert. The role is within the Construction Vertical, handling bodily injury and discreet property damage claims. The role does not handle Construction Defect losses.   There is a strong preference for the selected candidate to live within 50-mile radius of one of the listed hub offices (Boston, MA; Westborough, MA; Plano, TX; Suwanee, GA; Indianapolis, IN; Hoffman Estates, IL; Lake Oswego, OR; Las Vegas, NV, Chandler, AZ or Weatogue, CT).  This policy is subject to change.  We will consider a remote candidate if you do not live within 50-miles of one of these offices.   The salary range...
Liberty Mutual Boston, MA, USA Full Time
Cross Insurance
02/11/2026  
Senior Account Service Representative
The Cross Family of Agencies welcomes you. We need your talent and expertise. TITLE:                       Senior Account Service Representative                      DIVISION:                 EMPLOYEE BENEFITS – Boston REPORTS TO:         VP of Client Services STATUS:                  FULL-TIME; EXEMPT; NON-REMOTE                                                                     POSITION PURPOSE Foster long-term relationships between Cross clients and their employees. Develop and maintain a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business. Build solid partnership with Producers, Account Executives and Account Managers. Make a positive contribution to the overall success of the Wakefield/Newburyport Cross EB Team.                                                                       RESPONSIBILITIES ESSENTIAL FUNCTIONS: Assist...
Cross Insurance Newburyport, MA, USA Full Time
The Hanover Insurance Group
02/03/2026  
Senior Underwriting Specialist Technology
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology department is seeking an Senior Underwriting Specialist to join the team in the Northeast. This is a Full-time, Exempt role.  POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
02/03/2026  
Senior Underwriting Specialist Technology
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology department is seeking an Senior Underwriting Specialist to join the team in the Northeast. This is a Full-time, Exempt role.  POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core...
The Hanover Insurance Group Worcester, MA, USA
QBE
03/13/2026  
Claims Specialist - Accident & Health
Primary Details Time Type: Full time Worker Type: Employee Job Description Claims Specialist - Accident and Health Location: USA – MA, Marblehead and GA, Atlanta Work Arrangement: Hybrid   The salary range for this role is:  $76,000 - $125,500 The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex medical stop loss claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support. Responsibilities: Support the implementation of the Claims strategy to enable the delivery of overall business targets. Maintain current knowledge of insurance guidelines, policy changes, and modifications. Maintain good client relationships with insured individuals, agents, service providers, and the general public. Provide claim management for...
QBE Marblehead, MA, USA Full Time
Sedgwick
02/22/2026  
Sr. Claims Specialist | Professional Liability | Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Claims Specialist | Professional Liability | Remote PRIMARY PURPOSE:  To analyze complex errors and omissions, directors and officers claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service. ESSENTIAL FUNCTIONS and RESPONSIBILITIES...
Sedgwick MA, USA Full Time
Arbella Insurance
02/19/2026  
Claim Service Specialist IV - Bodily Injury/Commercial Auto Team
Under minimal supervision, investigate and resolve first and third party material damage, WC, PIP and BI claims which may involve coverage, liability, damage and legal issues. • Effort may concentrate around large exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations. • Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. • Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. This may include visiting the accident location to examine, photograph and diagram physical facts and conduct neighborhood canvasses. Inputs and retrieves information using the automated...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
02/03/2026  
Claims Service Specialist II/III - Property
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...
Arbella Insurance Wakefield, MA, USA Full Time
Central Insurance
01/26/2026  
Director of Inland Marine Underwriting
Location: Remote Work Model We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Inland Marine Underwriting Lead , where you’ll build inland marine specialization and drive profitable growth. In this pivotal role, you’ll collaborate across teams, sharpen underwriting strategy and expertise, and build high-impact agency relationships to position Central as a market leader in inland marine.   How You’ll Make an Impact   Lead inland marine underwriting specialization and coordinate expertise in loss control and claims  Develop short and long-range...
Central Insurance Waltham, MA, USA
Hiscox
01/20/2026  
Lead SRE
Job Type: Permanent Build a brilliant future with Hiscox   Lead Site Reliability Engineer (SRE) Role Overview: The Lead SRE will be responsible for ensuring the reliability, scalability, and performance of Hiscox US technology platforms. This role combines software engineering, systems administration, and operational excellence to deliver resilient services across cloud and on-prem environments. You will lead a small team of SREs and collaborate with engineering, DevOps, and service management teams to implement best practices in automation, observability, and incident response. Key Responsibilities: Reliability & Performance: Design and implement strategies to maintain high availability and performance of critical systems. Automation & Tooling: Develop and maintain CI/CD pipelines, infrastructure-as-code, and automated recovery processes. Incident Management: Act as escalation point for major incidents, lead root cause analysis, and drive...
Hiscox Boston, MA, USA Full Time
Hiscox
01/16/2026  
Technical Program Manager
Job Type: Permanent Build a brilliant future with Hiscox   Technical Program Manager The Technical Program Manager will play a critical role in leading and overseeing the organization's technology modernization initiatives. This individual will be responsible for building a comprehensive project plan, gathering requirements, driving the RFI/RFP process for selecting technology platforms, and ensuring the successful execution and delivery of the project within the allocated time and budget. This role is essential for the organization's growth and competitiveness in the market. The desired locations for this position are Boston, MA, Hartford, CT or Atlanta, GA. This person will report to the Chief Technology Officer. Key Responsibility Areas: Program Governance and Execution: Develop and manage a detailed project plan, including timelines, milestones, and deliverables. Oversee the execution of the project, ensuring adherence to the project plan and...
Hiscox Boston, MA, USA Full Time
Travelers
01/15/2026  
Property Risk Engineer
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Braintree, MA, USA Full Time
Hiscox
01/15/2026  
Product Manager - Digital Experience
Job Type: Permanent Build a brilliant future with Hiscox   Product Manager – Digital Experience At Hiscox USA, we’re on a mission to transform the digital experience for our small commercial insurance customers. As a Product Manager (Digital Experience) , you will be at the forefront of delivering next-generation user experiences across our Quote & Bind and Self-Service platforms. Your work will directly impact how customers interact with our products—from their first quote to policy management and beyond. This role is based in our Boston, MA office, with an expectation of being in the office 2–3 days per week. You will report to the Head of Product Management and work closely with UX design, engineering, underwriting, marketing, and customer operations to define and deliver intuitive, elegant, and effective digital solutions. Key Responsibility Areas: Product Strategy & Vision: Define and refine the digital product strategy for Quote &...
Hiscox Boston, MA, USA Full Time
Liberty Mutual
01/02/2026  
Junior Credit Portfolio Manager - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on...
Liberty Mutual Boston, MA, USA Full Time
AIG
12/17/2025  
ECL Administrative Operations Coordinator
At AIG, we are reimagining the way we help customers to manage risk. Join us as a ECL Administrative Operations Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the global team. Make your mark on the Risk Consulting team Through our global, world-class capabilities, AIG provides risk engineering and specialist services to help identify and reduce risks at AIG insured clients and properties. We perform comprehensive risk evaluations and recommend solutions that combine cutting-edge thinking and common-sense practicality to avoid or mitigate exposures. Our mission is to make a difference that directly contributes to our customers’ success. We also actively participate in, and contribute to, the development and fine-tuning of industry standards and codes. How you will create an impact In this role, you will handle various support functions for the Global Engineering Client Logistics Team....
AIG Boston, MA, USA Full Time
MarshMcLennan
11/16/2025  
Oliver Wyman - Principal Data Engineer
Company: Oliver Wyman Description: Locations: Boston, New York, Chicago, Washington DC, Toronto, Montreal Principal Engineer ____ WHO WE ARE Oliver Wyman Performance Transformation is a ground-breaking division within Oliver Wyman delivering world-class solutions to give our clients a competitive edge. We work across the full technology stack from databases and analytics to APIs and web and mobile applications. With a mixture of over 700 consultants, specialists and support professionals in 16 major cities across the world, we’re committed to growth that retains our start-up agility while expanding our opportunities for world-class work. Oliver Wyman is a global leader in management consulting. With a staff of over 4000 across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. ____ THE ROLE AND RESPONSIBILITIES No two OW Performance...
MarshMcLennan Boston, MA, USA Full Time
MarshMcLennan
05/24/2025  
Oliver Wyman - Sr. Lead Data Scientist or Principal Data Scientist
Company: Oliver Wyman Description: Boston, Chicago, New York, Dallas, Toronto, Montreal Lead Data Scientist ____ WHO WE ARE Oliver Wyman is a global leader in management consulting. With offices in 50+ cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, finance, operations, technology, risk management, and organizational transformation. Our 4000+ professionals help clients optimize their business, improve their IT, operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Our professionals see what others don't, challenge conventional thinking, and consistently deliver innovative, customized solutions.  As a result, we have a tangible impact on clients’ top and bottom lines.  Our clients are the CEOs and executive teams of the top Global 1000 companies. ____ PRACTICE OVERVIEW At Oliver Wyman Digital we partner with...
MarshMcLennan Boston, MA, USA Full Time
MarshMcLennan
04/29/2025  
Oliver Wyman- Private Capital – Senior Consultant/Associate
Company: Oliver Wyman Description: THE PRACTICE Oliver Wyman’s Private Equity team in North America are looking to hire consultants to support its rapid growth. The team works with private equity investors throughout the deal transaction lifecycle: from opportunity identification through due diligence and post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported by proprietary approaches and a world-class network. This enables our clients to achieve differentiated results, both on deals and post-transaction. We have completed hundreds of engagements for leading private equity firms across North America, Europe, the Middle East, China and Southeast Asia creating sustainable shareholder value. This is an exciting opportunity to be part of a successful team at the center of the firm’s strategy. Consultants are given the opportunity for...
MarshMcLennan Boston, MA, USA Full Time

 

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