5 senior client advocate jobs found

Position Summary: The Senior Captive Claims Advocate is responsible for oversight and management of assigned claims. This position will help facilitate communication, documentation and understanding between insureds, adjusters and other involved parties in an effort to keep claims moving proactively toward resolution.  Supervisory Responsibilities:   This position does not have direct supervisory responsibilities; however, it serves in a mentorship capacity by providing guidance, training, and support to less experienced Advocates. The role is expected to assist with professional development, share technical knowledge and best practices, and serve as a resource to help strengthen the overall capabilities of the team. Essential Tasks: Manage a diary of assigned claims. Utilize Applied EPIC system review to view status of claims. Build relationships with Higginbotham Clients to help in facilitating management of their claims, assist (when applicable) with disputed...

Position Summary: The Claims Director is responsible for the strategic leadership, oversight, and management of the Captive Claims Department, ensuring consistent and effective claims advocacy and service delivery across the Captive portfolio. This position provides leadership and guidance to the claims team, participates in claim reviews, and oversees complex and high-exposure property and casualty claims. The Claims Director works closely with clients, carriers, third-party administrators, defense counsel, and other claims professionals to promote effective claims strategies, appropriate reserve management, and timely resolution. The position also monitors carrier and TPA performance, identifies claims trends and areas of concern, and escalates significant claims or service issues as appropriate. Supervisory Responsibilities: Direct supervisory responsibilities for 8-10 team members Essential Tasks: Assist with the development and implementation of innovative claims...

Position Summary:   The Account Manager position maintains a professional relationship with our clients through exceptional customer service. Account Managers are assigned a book of business comprised of fully insured and level funded clients. This role is responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our Producers in producing new business and renewing existing business. Account Managers serve as an advocate to our clients and their employees through positive relationships with the various carriers and continuous education. Essential Tasks: Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances Handles or refers all service requests by our clients Initiates and handles marketing of accounts beginning 120 days before the renewal date; Gathers the necessary information regarding...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking an Associate Broker to join our growing team in Metairie, LA! The Associate Broker will support the clerical, administrative process, and management of a Broker’s book and assist in placement of difficult and/or complex Excess & Surplus (E&S) property risks; with the goal of becoming a broker after a training period. How You Will COntribute: Builds, expands, and solidifies relationships with clients at all levels and leads appropriate resources to address the client’s needs, including risks and the identification and resolution of underwriting or policy issues. Analyzes market information to develop, design, and implement creative strategies for clients. Develops and successfully acquires new business revenue from new and existing clients. Prospects sectors and market areas...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines, Select Account Executive to join our growing team in Alexandria, LA!       The Select Account Executive will retain and grow business by servicing and managing client and prospective client relationships by collaborating with team members to deliver exceptional customer service, achieve client satisfaction, and drive new business opportunities.       How You Will Contribute:     Responsible for the combined functions of the development and successful acquisition on new business revenue from new and existing clients and providing a high level of client service to assigned accounts Remain current on company insurance products and offerings, as well as developments in the marketplace, including product line offerings,...