4 senior customer service representative jobs found

The Bilingual Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This role requires internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective verbal and written communication skills Good organizational skills and ability to...

Why GM Financial?   GM Financial is the wholly-owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive.   Our Purpose: We pioneer the innovations that move and connect people to what matters.  About The Role: The Senior Credit Analyst I is responsible for researching and analyzing credit risks, assessing credit history and approving or denying...

CopperPoint has an exciting opportunity for a Premium Field Auditor I to join our team and play a key role in ensuring accuracy, compliance, and exceptional service for our policyholders. In this role, you will conduct low- to medium-complexity physical and virtual Workers’ Compensation audits across multiple states. You’ll work directly with policyholders on original and disputed final audits, helping verify that all information meets applicable state regulatory requirements. This position offers the opportunity to build strong client relationships, apply analytical skills, and contribute to the integrity of our audit processes.     Job Responsibilities:  Independently conduct final audit of the business operations of the policyholder through review of all applicable records and interview with owner, corp. officer or authorized representative. Conduct physical inspection of all operative hazards active for former policyholders....

About HUB International At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacies and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients. At HUB, we’re more than an insurance broker—we’re a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel...