02/16/2026
SUMMARY:
Primarily responsible for the following: Authority to evaluate which submitted vendor physical and phone audits and decide which require further analysis; approval, completion and processing mail audits; processing adjustments, and reviewing phone and physical audits requiring further review in a multi-functional business unit. Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and Service Center representatives, Finance, and other Premium Audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders.
PRIMARY RESPONSIBILITIES:
• Actively engages in the identification of solutions for multiple or cross-functional business areas. Has an understanding of the direction of the overall industry and evaluates the related impact. • Evaluate and decide in a timely manner which vendor audits submitted require further review and provide...
AF Group
Lansing, MI, USA
Full Time
