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service associate Massachusetts

118 service associate jobs found

WTW
03/15/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
Risk Strategies
03/13/2026  
Account Manager, Associate
The Account Manager Associate is responsible for overall account management, providing basic customer service, administering enrollment and perform reconciliations, working with the insurance company to prevent and solve problems, and managing webpages for each school. In addition, the Account Manager Associate will assist with UHP’s marketing and sales initiatives. Your Impact Manage client relationships and service client insurance needs Prepare communication material about the student health insurance plan Create and update student health insurance plan websites, including waiver and enrollment forms Manage data transfer process between UHP and the client Process enrollments, facilitate reconciliations, invoice clients, and coordinate the deposits of premium payments Prepares, processes, reviews and monitors various documents such as premiums, policies, claims, applications, changes, etc. Answer phone inquiries from medical providers, students, parents...
Risk Strategies MA, USA Full Time
The Hanover Insurance Group
03/11/2026  
Surety Underwriting Associate
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Surety team is seeking an Underwriting Associate to join their growing team. This is a full time, non-exempt role. This is a hybrid opportunity to a Hanover office. *Qualified applicants outside of these locations will be considered and are encouraged to apply.* POSITION OVERVIEW: This position serves as an essential member of the Surety Underwriting Associate team by supporting various underwriting functions in partnership with assigned underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas like Billing, Premium...
The Hanover Insurance Group Worcester, MA, USA
Hilb Group
03/11/2026  
Commercial Lines Associate Account Manager
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Canton, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requested Act as liaison between...
Hilb Group Canton, MA, USA Full Time
WTW
03/11/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
The Hanover Insurance Group
03/10/2026  
Personal Lines EIA Sales Producer
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines team is currently seeking an EIA Sales Producer to join our growing team in Windsor, CT or Worcester, MA .  This is a full time, non-exempt role. This role is a hybrid opportunity. POSITION OVERVIEW: The EIA Sales Producer represents Educators Insurance Agency, a division of Hanover Insurance, in effectively managing its customer and prospect relationships. This individual is responsible for selling insurance products to new customers through both inbound and outbound call campaigns, as well as manage existing client relationships.  IN THIS ROLE, YOU WILL: Use knowledge and selling techniques to build value in the product tailored to...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/10/2026  
Personal Lines EIA Sales Producer
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines team is currently seeking an EIA Sales Producer to join our growing team in Windsor, CT or Worcester, MA .  This is a full time, non-exempt role. This role is a hybrid opportunity. POSITION OVERVIEW: The EIA Sales Producer represents Educators Insurance Agency, a division of Hanover Insurance, in effectively managing its customer and prospect relationships. This individual is responsible for selling insurance products to new customers through both inbound and outbound call campaigns, as well as manage existing client relationships.  IN THIS ROLE, YOU WILL: Use knowledge and selling techniques to build value in the product tailored to...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/10/2026  
Auto PD - Adjuster Service Claims - 2nd shift
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a 2nd Shift Auto PD Adjuster – Service Claims. This role follows a 2nd shift schedule, working 12:00 PM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/10/2026  
Auto PD - Adjuster Service Claims - 2nd shift
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a 2nd Shift Auto PD Adjuster – Service Claims. This role follows a 2nd shift schedule, working 12:00 PM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best...
The Hanover Insurance Group Worcester, MA, USA
HUB International
03/08/2026  
Associate Account Manager - High Growth Ventures
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...
HUB International Foxborough, MA, USA Full Time
Arbella Insurance
03/06/2026  
Vice President, Chief Actuary
The Vice President Chief Actuary is a strategic leadership role responsible for overseeing the development and execution of actuarial models and indication development, advanced analytics, innovation and data-driven strategies. This leader will guide teams in delivering actionable insights, risk evaluations, predictive modeling, and financial forecasting to support the company’s business objectives and regulatory compliance. This leader has the ability to challenge, develop and lead their staff in pursuit of the function’s business objectives. A hands-on style, a service oriented/collaborative approach and a deep passion for excellence to align with the culture of Arbella and its values. Lead and grow high-performing actuarial and data science teams. Drive the integration of actuarial science and advanced analytics to inform pricing, underwriting, risk management, risk selection and business strategies. Collaborate with senior executives on enterprise-wide decision-making , data...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
03/06/2026  
Operations Internship - Spring 2026
Why Arbella? Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encourage our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It’s no wonder that we've been recognized by the Boston...
Arbella Insurance Quincy, MA, USA Part Time
CNA
03/06/2026  
Underwriting Associate (Middle Market)
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...
CNA Boston, MA, USA Full Time
Arbella Insurance
03/02/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
03/02/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
The Hanover Insurance Group
02/23/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
02/23/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA, USA
WTW
02/22/2026  
Healthcare Financial/Actuarial Associate
As a Healthcare Financial/Actuarial Associate you will contribute to a wide variety of complex analyses and projects involving the design, financing, and measurement and financial analysis of the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client teams, help prepare client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and communication skills by working on cutting edge projects alongside leaders in the industry.   The Role Is an active member on multiple employer client teams providing financial analyses, outputs and client deliverables across a region. Supports benefit plan analysis, design, cost avoidance, risk and funding strategies. Contributes to vendor financial reviews for clients. Provides quality...
WTW Boston, MA, USA Full Time
Acrisure
02/22/2026  
Account Manager
Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Perform daily service on assigned task by Producers and/or Account Executives with the agency’s written procedures including, but not limited to: Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates,...
Acrisure Weymouth, MA, USA Full Time
MarshMcLennan
02/22/2026  
Trainee Insurance Broker
Company: Marsh Commercial Description: Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance. Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. The role:  Associate Client Advisor / Trainee Insurance Broker...
MarshMcLennan Worcester, MA, USA Full Time

 

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