93 service associate jobs found

Assists in the management all front-of house and back of house operations for the Library Café located inside The Inn at SentryWorld. This position is ideal for a candidate that is looking to grow their career in the hospitality industry, while also gaining experience and knowledge in leading a team. If you have an interest in being a key partner in driving operational growth and success, we want to hear from you! What You’ll Do As an Assistant Restaurant Manager at the Library Cafe, you will: Assist in directing and controlling all day-to-day operations of the Library Café Partner with Hotel Chef & Beverage Manager in development of food & beverage products, operational strategies, and associate development Monitor quality and customer satisfaction in restaurant. Ensure the food quality is consistent and prepared to guest specifications. Stays informed of all customer complaints and becomes actively involved in those complaints that require management...

Muse at Sentry is seeking an energetic and enthusiastic Host. As a host you would be responsible for greeting, welcoming and seating all guests on a timely and courteous basis This Host/Hostess position would be regularly scheduled to work Less Than 20 hours a week. What You’ll Do As a Hostess, you will: Graciously greet guests, escort them to their table, and provide menus Assist management in maintaining details of the restaurant atmosphere Manage seating chart and monitor restaurant activity to determine seating and dining flow Manage restaurant waiting list during high volumes to accurately establish waiting times Assist fellow team members with side work including, but not limited to cleaning, stocking, etc. What it Takes   Age requirement of 16+ required 0-2 years of related hospitality experience Excellent communication and guest relationship skills Organized and effective work style Strong attention to detail, and ability to...

This position can be filled as a Software Engineer or Senior Software Engineer based on the qualifications and experience of the selected candidate. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. We are seeking a Software Engineer to join our Commercial Lines IT team. Our ideal candidate will have experience with modern web and enterprise technologies, cloud services, & microservices architectures. This role offers opportunities to work with cutting-edge digital transformation initiatives across our insurance business lines.  What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile...

Company Overview Recognized as a  Milwaukee Journal Sentinel  Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary The internal deadline to apply is 01/23/26. External applications will be accepted on a rolling basis while the position remains open. Work Location This position offers...

Entry level role focused on supporting the premium audit function and can be located in either of our Sentry offices located in Stevens Point (Strongs) or Madison, WI (Regional). What You’ll Do: As an Premium Audit Technician I, you will be responsible for specific territories utilizing your talents to: • Reviews and disseminates mail, email, and fax audit report submissions for all lines of business and all states. Assesses records received and communicates with insureds and agents when additional information is expected. Creates referrals to underwriters on pertinent information after the review process. • Assists with responding to insured and agent questions and requests  • Calculates and bills final policy premium after audit has been reviewed • Assists with reviewing and processing invoices from vendor audit firms. • Initiates and completes necessary policy changes following established department guidelines. • Works directly with Supervisor on timely and accurate...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with licensed health insurances agents/brokers via phone, email, and in person meetings (leads provided) to sell...

We are adding Senior Security Administrator to our team!   This is a hybrid position requiring to be In-Office 10 days per month.    Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network,...

    Responsible for assisting a team of underwriters with Excess & Surplus Lines (E&S) Casualty business on a brokerage basis via a nationwide network of wholesale brokers. Responsibilities Assist and support underwriters with new and renewal business including rating, form selection, binding, policy issuance and invoicing Quality control of various documents including quotes, policies, endorsements, cancellations and invoices Handle a high volume workload in a fast-paced environment, maintaining excellence service standards Deliver high quality service to wholesale broker customers Learn the underwriting process and appetite and assist underwriters with new business, endorsement and renewal underwriting Evaluate submission, renewal and inspection information as part of the underwriting process In conjunction with underwriters, work closely with wholesale brokers to develop relationships and enhance their...

As an Associate Life Agency Support Specialist you will provide agents with Life sales expertise focused on various distribution channels. You will creates action plans that support growth and profitability, and be responsible for conserving existing life insurance policies through proactive and reactive conservation efforts. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Boston, MA 02110; St. Joseph, MO 64507; Phoenix, AZ 85034, Minneapolis, MN 55305, Keene, NH 03134, Denver, CO 80014. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Position Compensation Range: $53,000.00 - $87,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation...

As an Agency Placement Analyst, you’ll process endorsements & certificates of insurance & answer questions from our sales producers & underwriters on coverage forms & exclusions. At Sentry, our business is built around people. We’re passionate about offering the best service to our customers and that spark begins with our team. So, we need an experienced and technically proficient insurance professional to join our team as a Placement Analyst to handle placement questions and assignments across our insurance product lines. The Parker Stevens Agency (PSA) acts as an agency placing business through brokers, MGA's, or directly with other insurance companies. PSA places insurance business that the companies within Sentry's complex do not normally write; and the parts of risks that Sentry declines for underwriting reasons. The business is placed through PSA by Sentry sales producers and is intended to help complete Sentry accounts or open doors to new accounts....

The Operations Technician Senior will support commercial lines (CL) operational and underwriting processes. Within guidelines the Operations Technician Senior Role handles a variety of basic to moderately complex policy transactions that support the review and acceptance/decline of new or renewal CL business. This team member assists on behalf of underwriting claims, sales producers, and agents, compiles and/or shares policy and coverage for assigned lines of business and customers. They will ensure proper documentation and records management according to regulatory and Sentry standards. What You’ll Do: You’ll play a key role in the success of many areas of our business. Your interactions with internal and external customers will be crucial for the success of our team. More specifically, here are a few examples of what you’ll do: Provide operations support, including processing of new and renewal transactions and policy updates Perform moderately complex...

Job Mission :          The primary role of the Associate Account Manager (AAM) is to complete specific tasks on an assigned book of business at the direction of the Client Service team on the book. (AM, SAM, AE, SAM) They must be process focused with an organized approach to a significant volume of transactional work. For the tasks they perform, the AAM is responsible for data integrity in the service system of record. They will be provided growth by being assigned stretch assignments to have some client interaction.  The AAM will work directly with the Client Service team, taking direction primarily from the Sr Account Manager or Account Manager. Key Responsibilities: Day to Day Client Service: Complete the following tasks as requested by the Account Manager or Senior Account Manager: Issuance of renewal of mid-term Certificates or Auto ID cards Policy checking and processing Endorsement and Audit checking and processing Generate requests for invoices on...

The Professional Review Nurse provides analysis of medical services to determine appropriateness of charges on multiple types of medical bills and review of medical reports to determine appropriateness of medical care.   This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identify the necessity of the review process and communicate any specific issues of concern to the claims examiner/client and/or direct reporting manager   Collect supporting data and analyze information to make decisions regarding appropriateness of billing, delivery of care and treatment plans Utilize clinical and/or technical expertise to address the provision of medical care and identify inappropriate billing practices and errors, such as: duplicate billing, unbundling of charges, services not rendered, mathematical and data entry errors, undocumented services, reusable instrumentation, unused services and supplies, unrelated and/or separated charges, quantity and time...

  Responsibilities Assist and support underwriters with new and renewal business including rating, form selection, binding, policy issuance and invoicing Quality control of various documents including quotes, policies, endorsements, cancellations and invoices Handle a high volume workload in a fast-paced environment, maintaining excellence service standards Deliver high quality service to wholesale broker customers Learn the underwriting process and appetite and assist underwriters with new business, endorsement and renewal underwriting Evaluate submission, renewal and inspection information as part of the underwriting process In conjunction with underwriters, work closely with wholesale brokers to develop relationships and enhance their understanding of the Company’s Underwriting rationale, philosophy and criteria Qualifications Bachelor’s degree 2+ years of Property & Casualty...

What You’ll Do Manage a portfolio of about 350–450 personal lines accounts, delivering service that feels personal, proactive, and effortless. Be their trusted guide. Answer coverage questions, review policies, and spot opportunities to improve protection before clients even ask. Handle renewals like a pro. Negotiate with carriers, craft clear and compelling proposals, and ensure smooth, timely delivery. Grow the relationship. Quote new lines of coverage, identify coverage gaps, and cross-sell when it truly benefits the client. Keep it all running smoothly. Process applications, endorsements, renewals, and cancellations accurately and efficiently. Build bridges. Work closely with carrier partners, underwriters, and marketing reps to deliver the best outcomes. Lift others up. Share your expertise and mentor newer teammates because when one of us wins, we all win. Stay organized and dependable. Communicate clearly, follow through on every commitment, and always...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Green Bay,/Appleton, WI Salary: $27.98 per hour / $56,375 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Green Bay,/Appleton, WI who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to...

As an Analyst on our Internal Control team, you will assist with conducting the review and analysis of the documentation, design, and implementation of controls. We’re seeking a self-motivated professional with technical and analytical skills to join the Internal Control team as an Associate Financial Analyst. You’ve got a passion for helping others and our goal is to turn that passion into action. At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. This position can be filled as an Associate Financial Analyst or an Internal Control Analyst. What You’ll Do Assist with evaluating the impact of changes to processes and controls in the control environment....

As a Renewal Underwriting Executive in our National Account business unit, you will provide consistent customized service through professional communication with customers and brokers. Sentry’s dedication to customers is embodied by our best employees. At Sentry, our associates take care of our customers with a passion for service and delivering business results. The primary responsibility is to retain accounts by developing and delivering a comprehensive stewardship process that fosters strong relationships with assigned National Accounts. The Renewal Underwriting Executive applies underwriting policy, philosophy and procedures to evaluate the acceptability of submitted or existing business.  The Renewal Underwriting Executive will serve the Chicago territory and will reside in the Madison, WI, Milwaukee, WI or Stevens Point, WI area. If the selected candidate resides in Stevens Point, WI they will report to our Division Street office location. Based on qualifications and...

At the Inn at SentryWorld, we focus on the guest experience. Our property provides an upscale experience with authentic Wisconsin charm. We’re looking for an experienced Baker who’ll join the team and help deliver on our bakery concept. You’ll assist in the preparation of all bakery items, including breads, pastries, and other menu items served at The Inn. This position could be filled as Part-time or Full-time with current scheduled hours from 3:00am to 11:00am CST and varying days depending on business needs Based on experience and qualifications, the pay range for this position is $16.00 - $18.00 hourly.   We invite you to explore the opportunities that await you at SentryWorld. What You’ll Do As a Baker, you will: Prepare, bake, & decorate from scratch breads, bars, muffins, cookies, pies, cakes, pastries, and specialty chocolate confectionaries for our guests Maintain cleanliness of equipment, cases, and counter ensuring all health, safety, and...

At Sentry, the best parts of our business come from our very own backyard. All across our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve. Our friendly team at PJs team at SentryWorld is looking to add Full-Time Line Cook to our culinary team and we want you to join us. The ideal candidate has a natural sense of urgency, positive attitude, the ability to communicate well, and enjoys teamwork. Candidates should have a passion for learning about the culinary arts. If you think you’d be a good fit, we’d love to hear from you What You’ll Do As a Line/Grill Cook I, we entrust in you to be a leader in the operation and have a passion for training other associates, as well as delivering on customer service. In this role, you will be responsible for the following: Prepare a variety of dishes made from our very own recipes Responsible for setting up food preparation lines including grill, sauté,...