07/14/2026
Overview
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! Position Summary: The Customer Support Center Analyst I role provides remote first-tier helpdesk support for internal and external customers via phone, chat, and self-service. Serving as the first point of contact for technical issues for all internal and external customers for AIS, Mercury, and Orion customers.
Geo-Salary Information
An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $51,307 to $92,353 (NJ, NY, WA, HI, AK, MD, CT, RI, MA) $46,643 to $83,957 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $41,978 to $75,561 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) In CA:...
Mercury Insurance
CA
