28 service desk analyst jobs found

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Service (Lead) Consultant - Exposure Intelligence, Infrastructure & Systems (Servers / Containers / K8s / OS) Job profile/ Business Title: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Exposure Intelligence Analyst – Databases & Data Stores (RDBMS / NoSQL / Object Storage / Permissions) Role: Exposure Intelligence Analyst – Databases & Data Stores Job Profile & Family: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description This role sits within Allstate Cyber Operations & Platforms as part of a set of Digital Product Teams responsible for building and operating a cohesive, scalable Security Operations platform ecosystem. This ecosystem spans: Agentic Cyber Platforms (ACP): Operationalizing AI as a core cyber capability through shared platforms, orchestration patterns, and governance-by-design. Security Data & Observability (SD&O): Engineering and managing the Security Operations Data Plane, enabling high-fidelity telemetry, analytics, and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Senior Insider Threat Investigator develops and executes portions of the enterprise insider threat investigation and analytics program for assigned areas. The role supports complex investigations, analytics-driven risk assessments, and mitigation activities related to insider risks, including data loss, fraud, misuse of systems, and policy violations. This position requires senior-level subject matter expertise, applying advanced analytical, technical, and risk judgment skills to evaluate highly complex user behavior, support...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a Lead Threat Hunter to lead hypothesis-driven, intelligence-led hunts across enterprise, cloud, and OT/IoT environments. This role proactively identifies adversary tradecraft that evades existing detections, operationalizes findings into durable detection logic, and partners with Threat Intelligence, Detection Engineering, IR, Exposure Management, and REM to reduce dwell time and shrink the enterprise exposure plane. The hunter will leverage MITRE ATT&CK, the Pyramid of Pain, and the Diamond Model to drive measurable...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Technical Product Manager is responsible for defining product strategy, shaping vision, and driving measurable customer and business outcomes for one or more technical products within Allstate’s Billing and Payments ecosystem. This role owns the direction, prioritization, and lifecycle of complex platform capabilities that enable accurate, reliable, scalable, and customer-centric financial experiences. This leader partners closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an experienced Digital Product Manager to lead the strategy, roadmap, and delivery of security-focused products that protect enterprise assets and enable secure-by-default development practices for the Product Security team. This role will own the lifecycle of critical security tools and platforms, utilized by the enterprise. The ideal candidate combines strong product management expertise with a deep understanding of security principles, DevSecOps practices, and modern engineering workflows. Additionally, the candidate...

About Ethos Ethos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the role As the Policy Operations Manager at Ethos, you will lead a dynamic team and be at the forefront of transforming our technology and processes to enhance the customer experience. You will oversee the day-to-day operations of the Policy Administration team while also driving process innovation to improve policy holder...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an experienced Digital Product Manager to lead the strategy, roadmap, and delivery of security-focused products that protect enterprise data assets and deliver security-by-design capabilities that enable data discovery, governance, protection, compliance, and responsible data use across the enterprise. This role will own the lifecycle of critical security tools and platforms, utilized by the enterprise. The ideal candidate combines strong product management expertise with a deep understanding of security principles,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Senior Consultant I - Network Security Engineering Join our Network Security Engineering team and help secure and modernize critical enterprise infrastructure. As a Senior Consultant I, you will engineer, support, automate, and maintain network security platforms that protect the organization while improving reliability, scalability, and operational efficiency. We're looking for an experienced engineer with a strong foundation in networking and network security who enjoys solving complex technical challenges and leveraging...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Role Scope: Attack Surface Management Service Lead Consultant – Exposure Intelligence Allstate Job Profile & Family: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a n ewly established Exposure Management function in the broader cybersecurity organization , focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true business risk and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description About Law & Regulations The Law & Regulations organization provides strategic legal and compliance services that protect the company and its customers while ensuring adherence to evolving legal, regulatory, privacy, and ethical standards. The team supports critical business functions including Claims Litigation, Legal Operations, Matter Management, Document Management, Regulatory Compliance, and Legal Technology Solutions. ________________________________________ Position Summary We are seeking an accomplished and highly motivated...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking Two Managing Engineers, Data Engineering to lead the design, development, and delivery of scalable data solutions that support digital products, analytics, and business decision-making. Both opportunities combine hands-on engineering with technical leadership, team development, and delivery responsibility. You will partner with Product Managers, Software Engineers, Data Analysts, Architects, and business stakeholders to deliver reliable, secure, and high-performing data products. Based on an assessment of each candidate's...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The P&C Actuary Consultant II job is responsible for executing projects in support of reserving insurance business utilizing accepted actuarial and statistical standards, as well as methodologies and knowledge gained through on the job training. This role works closely with analytics management and key business partners to develop and execute appropriate reserving methodologies and modeling techniques of moderate complexity to support business goals. Key Responsibilities Leverages understanding of insurance business, products,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a forward-thinking Digital Product Manager to lead the creation of AI-powered finance technology products that transform enterprise financial data into action. In this role you will define and deliver next-generation finance capabilities that include predictive modelling, trend analysis, risk identification, automated insight generation, and faster anomaly detection across the business, Working closely with Finance, Accounting, Product and Technology stakeholders, you will translate complex business challenges into...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join a team focused on transforming how the organization manages risk, compliance, and business resilience. As a Product Engineer on the Fusion Governance, Risk, and Compliance Platform, you will design, develop, configure, and integrate enterprise solutions that support critical business functions, including risk management, compliance, auditing, business continuity, internal controls, and third-party risk oversight. In this role, you will collaborate with cross-functional teams to create scalable, reliable solutions that improve...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description About the Team Our FinOps team helps technology and product teams better understand what they are spending in the cloud, where that spending is going, and how they can get more value from it. We partner across engineering, product, architecture, finance, and procurement to turn complex cloud-usage data into practical recommendations and measurable outcomes. We are hiring because cloud usage continues to grow, and we need additional technical capability to identify optimization opportunities, automate analysis, and help teams...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Core Engineering & Platform (CEP) provides a transformative platform ecosystem that empowers end users and digital product teams to innovate seamlessly and support Allstate’s Consumer Connected Cloud mission. The ecosystem is designed to create a frictionless experience for its user community. As the Digital Product Manager Expert for a defined area of the enterprise Infrastructure as Code and Engineering as Code product, you will translate the broader product vision into a focused strategy, roadmap, prioritized capabilities and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Allstate Technology Solutions as a Digital Product Manager building AI-powered insurance experiences. You will shape product direction, solve customer problems, and guide ideas from concept to launch. We are looking for a hands-on product leader who uses data, works well across teams, and thrives in ambiguity. The Team Allstate Technology Solutions is building a next‑generation insurance platform by combining modern product design with advanced AI—including Generative AI and agentic technologies. Our mission is to deliver...