7 service desk technical support analyst jobs found

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Location: Must live in Iowa The opportunity:   Join our Quality Management team as a Quality Oversight Senior Specialist, where your attention to detail and analytical thinking will directly impact our organization's compliance and quality objectives. This key position requires someone who thrives...

UFG is currently hiring for a Technology Delivery Manager - Online Portals who will oversee the entirety of UFG’s Small Business online quoting technical and Digital applications to ensure they meet the needs of our Agent partners and Insureds. This role will lead and manage the Agent & Insured Technology team members (Product Owner, Business Analysts, & Software Engineers) in supporting and enabling UFG’s development of the ProQuote platform and other Digital applications. This role is responsible for establishing the overall service, performance, response, and uptime service level agreements for these applications and team response to technical issues. Essential Duties and Responsibilities:   Oversee the entire value stream of UFG’s Small Business online quoting technical and Digital applications to guarantee the development of quality Customer-Centric products/solutions that align with the strategic objectives of UFG and the needs of our Agent partners...

UFG is currently hiring for a Technology Delivery Manager - PolicyCenter who will lead and manage the technical delivery team associated with supporting rate, rule, forms, and production support updates for UFG’s PolicyCenter administration system.  This role will promote & support collaboration with business unit stakeholders to review open issues, resolution timelines, along with forecasting future rate & form updates for admin system.  Additionally, this role will drive for high-quality, consistently available applications, manage delivery costs within the allocated budget and manage talent needs to build a high-performing technology delivery team. Responsibilities & Duties:    Oversee the entire technical value stream of UFG’s Guidewire policy administration system – PolicyCenter - to guarantee the development of quality Customer-Centric products/solutions that align with the strategic objectives of UFG and its Underwriting business units....

Overview     We are seeking an experienced Software Engineer to support the business objectives of Grinnell Mutual and its customers through the effective use of Guidewire products. The ideal candidate will have hands-on experience with Guidewire (Java/Gosu), with a strong preference for a background in BillingCenter or PolicyCenter.   A Guidewire Developer Associate Level certification or higher is preferred. If not currently certified, training will be provided; however, certification is a requirement for this position. Required Qualifications: Experience in Property and Casualty Insurance. Background in Billing systems (preferred). Familiarity with GUnit. This role is part of a cross-functional Agile Software Development Team, where team members are expected to contribute across all tasks to ensure collective success.   Grinnell Mutual has been recognized 14 years in a row for being one of Iowa's Top Workplaces, four years...

About Global Atlantic  Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com .  POSITION OVERVIEW Entry-level position on an expanding Product Operations team.  As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...