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service operations representative

710 service operations representative jobs found

Brown & Brown
06/27/2026  
Service Operations Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Service Operations Representative to join our growing team. The Service Operations Representative provides stellar customer service to our agents through their daily tasks. These tasks may include providing product/services information, researching payment history, issuing various policy changes, updating policy records, and resolving emerging problems with accuracy and efficiency.  Working as a team with other departments and/or offices is critical to being successful in this role. This position will represent Orchid in the most positive manner with prospective and current clients and the communities we serve. We're looking for candidates who align with our Operations Team values of being Reliable; having Integrity; being Supportive and Efficient (RISE) - which...
Brown & Brown TX Full Time
Brown & Brown
03/25/2026  
Service Operations Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Service Operations Representative to join our growing team in Tampa or Vero Beach, FL. The Service Operations Representative provides stellar customer service to our agents through their daily tasks. These tasks may include providing product/services information, researching payment history, issuing various policy changes, updating policy records, and resolving emerging problems with accuracy and efficiency.  Working as a team with other departments and/or offices is critical to being successful in this role. This position will represent Orchid in the most positive manner with prospective and current clients and the communities we serve. We're looking for candidates who align with our Operations Team values of being Reliable; having Integrity; being Supportive...
Brown & Brown Tampa, FL Full Time
Pacific Life
07/25/2026  
Sr. Operations Analyst
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr. Operations Analyst to join our team in Omaha, NE or Newport Beach, CA. The Senior Operations Analyst serves as a strategic partner to business leaders by owning the Quality Control framework for back office operations and delivering actionable insights through advanced data analysis and reporting. This role combines QC...
Pacific Life Omaha, NE Full Time
Penn Mutual
07/25/2026  
Sr. Service Representative
Job Description: Position Overview We are looking for a Senior Service Representative to join our HTK team. Responsible for providing prompt, courteous, and efficient service to producers and Field Offices on HTK products, services, processes, and paperwork. We’ve embraced a flexible, hybrid approach to work. Based on your role and personal preference, we empower you to choose where you work best. This model allows you to balance your life and bring your whole self to work. Responsibilities Provide dedicated support via phone and email to HTK Financial Professionals, assistants and field office personnel in an efficient and accurate manner Maintain service standards for quality customer service, turnaround time, accuracy, and follow up Provide information to Financial Professionals, assistants, and other field office personnel regarding processing HTK business Responsible for researching items by accepting inquiries from the field, tracking results, and...
Penn Mutual United States Full Time
ISC: Integrated Specialty Coverages
07/25/2026  
Senior Manager, Operations
About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Sr. Manager, Operations is a strategic and operationally-focused leader...
ISC: Integrated Specialty Coverages United States Full Time
Allstate
07/25/2026  
Licensing & Contracting Representative
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Licensing and Contracting Representative will be responsible for assisting agents in the field by processing carrier applications, answering commissions questions, and providing back-office support to help streamline the agent's daily operations so they can maximize sales. Key Responsibilities: Answer inbound calls and make outbound calls as needed   Respond to agent emails via a Ticket System   Provide agents with back-office support   Assist agents with commissions questions,...
Allstate AL Full Time
Brotherhood Mutual
07/24/2026  
Underwriter I
Job Title: Underwriter I FLSA Status: Exempt Job Family: Underwriting Department: UW - Data & Quality Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible within assigned authority to evaluate, classify and price new and renewal church and related ministry business, consistent with company established standards for growth and profitability. Provide assistance to agents in resolving issues with existing policies and/or answer questions with respect to coverage existence or availability. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evaluate, classify and price new and renewal church and related ministry accounts that are of small to medium size and/or minor to moderate complexity in order to achieve company...
Brotherhood Mutual Fort Wayne, IN Full Time
Brotherhood Mutual
07/24/2026  
Senior Underwriter
Job Title: Senior Underwriter FLSA Status: Exempt Job Family: Underwriting Department: UW - Data & Quality Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible within assigned authority to evaluate, classify and price new and renewal church and related ministry business consistent with company established standards for growth and profitability, including accounts that are of large size and/or high complexity. Provide ongoing training to underwriters/assistant underwriters and assist the Regional Underwriting Manager as needed. Provide assistance to agents in resolving issues with existing policies and/or answer questions with respect to coverage existence or availability. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential...
Brotherhood Mutual Fort Wayne, IN Full Time
CRC Group
07/24/2026  
CRC Benefits - Sales Support Representative (Hybrid)
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: We are seeking a highly organized, detail-oriented, and proactive Sales Support Representative to support our Sales team. This role combines the responsibilities of proposal management with key sales support tasks. The ideal candidate will have a strong background in quoting and proposal development, excellent time management skills, and a collaborative mindset. This role is central to the success of...
CRC Group Dallas, TX Full Time
One80 Intermediaries
07/24/2026  
Billing Specialist Associate
The Billing Specialist Associate is responsible for supporting the billing department by assisting in the preparation and processing of invoices. This entry-level role involves ensuring accuracy in billing information, addressing customer inquiries, and maintaining billing records. The Associate plays a vital role in facilitating smooth billing operations and contributing to overall financial accuracy. Your Impact: Assist in the preparation and processing of invoices and billing statements. Verify billing information for accuracy and compliance with company policies. Respond to customer inquiries regarding billing issues and discrepancies. Maintain organized billing records and documentation. Support the billing team with various administrative tasks as needed. Successful Candidate Will Have: Associate's degree in Finance, Accounting, or a related field (preferred). 0-2 years of experience in billing, accounts receivable, or customer...
One80 Intermediaries Cleveland, OH Full Time
Arbella Insurance
07/23/2026  
Claim Manager - Analytics
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who...
Arbella Insurance Quincy, MA Full Time
Salem Five Insurance
07/23/2026  
Universal Banker II
  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   JOB DUTIES AND RESPONSIBILITIES include, but are not limited...
Salem Five Insurance Lynn, MA Full Time
NJM Insurance
07/23/2026  
Cybersecurity Awareness Program Specialist - Hybrid
New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...
NJM Insurance Trenton, NJ Full Time
NJM Insurance
07/23/2026  
Administrator, Commercial General Liability
Administrator, General Claims – Commercial General Summary Based in NJM’s corporate headquarters in suburban West Trenton, New Jersey, this is an exciting opportunity to be a foundational leader in the evolution of NJM Insurance Group's Commercial General Liability Claims Department. The Administrator will have the unique ability to help shape the direction of the department working closely with strategic business partners cross the enterprise and senior leadership to create a best-in-class operation that supports NJM's growing commercial business throughout the Mid-Atlantic Region. Commercial General Claims Administrator leads and mentors Claim Supervisors (4) and their staff, monitoring compliance with procedures and regulation and ensuring superior customer service. This is a hybrid position requiring four days in the corporate office in New Jersey and one day remote. Essential Duties and Responsibilities Essential functions of this job are listed below in...
NJM Insurance Trenton, NJ Full Time
Brotherhood Mutual
07/23/2026  
Legal Analyst I
Job Title: Legal Analyst I FLSA Status: Exempt Job Family: Legal Department: Legal Location: Home Office (Fort Wayne, IN) JOB SUMMARY Responsible for assisting in the completion of routine legal department projects as assigned for the benefit of internal and external customers. Interact with company personnel on various legal or risk management issues, and assists in the development and communication of risk management information to external customers as directed. Effectively and efficiently analyze and resolve routine day-to-day matters as assigned in a manner consistent with company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effectively and efficiently undertake legal projects as assigned (including, but not...
Brotherhood Mutual Fort Wayne, IN Full Time
Flagstar Bank
07/23/2026  
Treasury Management Commercial Client Experience Representative
Position Title Treasury Management Commercial Client Experience Representative   Location Newport Beach, CA 92660   Job Summary The Client Service Representative is an entry level role responsible for supporting the day-to-day servicing needs of commercial banking clients within the Commercial Client Experience Unit (CCEU), operating under the Treasury Management Sales Engagement organization. This role provides timely, accurate, and efficient operational support to Client Experience Associates, Client Experience Officers, and Relationship Management teams by executing routine servicing requests, processing transactions, and assisting with client inquiries. The Client Service Representative contributes to the delivery of a white-glove client experience by ensuring consistency, responsiveness, and attention to detail across all servicing interactions. Working under moderate supervision, the role supports a wide range of treasury and deposit-related activities, including...
Flagstar Bank Newport Beach, CA Full Time
Pacific Life
07/23/2026  
Compensation Analyst II
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Compensation Analyst II to join our HR Compensation team in Newport Beach, CA or Omaha, Nebraska (hybrid work schedule).   As a Compensation Analyst II , you’ll play a key role in Pacific Life’s growth and long-term success by support the successful administration and execution of the Company's compensation programs by maintaining compensation and job architecture data, administering Workday compensation processes, supporting annual compensation activities, and ensuring data integrity, compliance, and operational excellence. Deliver reporting, analytics, market data support, and project execution that enable informed compensation decisions, drive process improvements, and support key compensation initiatives, including Workday optimization and job architecture...
Pacific Life Charlotte, NC Full Time
OneAmerica Financial
07/23/2026  
Operations Associate (Individual Life Policy Change Team)
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary: The Operations Associate is responsible for being there when our customers need us most and performing activities and completing processes in support of Individual Life Financial Services (ILFS) products & services. ILFS Operations provides support to the division by performing all servicing aspects required to administer life insurance policies and annuities. We are currently seeking Level I & II Representative experience. What You Will Do: Process and validate complex policy service requests, including updates, corrections,...
OneAmerica Financial Indianapolis, IN Full Time
PLM - Pennsylvania Lumbermens Mutual Insurance Company
07/22/2026  
Commercial Lines Underwriter/Commercial Lines Senior Underwriter New England
Description Position: Commercial Multi-Line Senior Underwriter Department: Technical Underwriting Reports to: Underwriting Manager Position Summary: This position requires a goal-oriented individual to work in tandem with our Field Representatives to produce, and retain, profitable underwriting accounts. Receives functional policy direction and guidelines from the Manager or Assistant Vice President and operates within policies and guidelines established by underwriting management. Provides work direction to the Commercial Lines Underwriting Assistant or Operations personnel as required but does not supervise him/her.  Essential Functions and Responsibilities: Quotation 1. Review applications for class acceptability, completeness (request additional info, if appropriate), and risk acceptability 2. Evaluate classification for accuracy 3. Review Dunn & Bradstreet Reports or financial statement as appropriate to ensure client liquidity 4. Coordinate pricing with...
PLM - Pennsylvania Lumbermens Mutual Insurance Company United States
Risk Strategies
07/22/2026  
Senior Client Manager
The Senior Client Manager is responsible for the strategic ownership, retention, and growth of a complex book of public sector clients offering comprehensive employee benefit programs, including group medical, dental, vision, pharmacy management, life, disability, and workplace benefits. This role serves as a primary strategic advisor, escalation point, and single point of accountability for assigned clients. The Senior Client Manager leads high‑impact initiatives, such as multi‑year benefits strategy, complex implementations, renewals, compliance alignment, and open enrollment execution while navigating the regulatory, governance, and political nuances unique to public sector organizations. Success in this role requires deep benefits expertise, strong public sector acumen, executive presence, and the ability to influence decision‑making across diverse stakeholder groups. The Senior Client Manager anticipates client needs, mitigates risk, and drives long‑term value by...
Risk Strategies Palm Beach Gardens, FL Full Time

 

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