37 service operations representative jobs found

Job Title: Underwriter I FLSA Status: Exempt Job Family: Underwriting Department: UW - Data & Quality Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible within assigned authority to evaluate, classify and price new and renewal church and related ministry business, consistent with company established standards for growth and profitability. Provide assistance to agents in resolving issues with existing policies and/or answer questions with respect to coverage existence or availability. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evaluate, classify and price new and renewal church and related ministry accounts that are of small to medium size and/or minor to moderate complexity in order to achieve company...

Job Title: Senior Underwriter FLSA Status: Exempt Job Family: Underwriting Department: UW - Data & Quality Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible within assigned authority to evaluate, classify and price new and renewal church and related ministry business consistent with company established standards for growth and profitability, including accounts that are of large size and/or high complexity. Provide ongoing training to underwriters/assistant underwriters and assist the Regional Underwriting Manager as needed. Provide assistance to agents in resolving issues with existing policies and/or answer questions with respect to coverage existence or availability. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential...

Job Title: Legal Analyst I FLSA Status: Exempt Job Family: Legal Department: Legal Location: Home Office (Fort Wayne, IN) JOB SUMMARY Responsible for assisting in the completion of routine legal department projects as assigned for the benefit of internal and external customers. Interact with company personnel on various legal or risk management issues, and assists in the development and communication of risk management information to external customers as directed. Effectively and efficiently analyze and resolve routine day-to-day matters as assigned in a manner consistent with company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effectively and efficiently undertake legal projects as assigned (including, but not...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary: The Operations Associate is responsible for being there when our customers need us most and performing activities and completing processes in support of Individual Life Financial Services (ILFS) products & services. ILFS Operations provides support to the division by performing all servicing aspects required to administer life insurance policies and annuities. We are currently seeking Level I & II Representative experience. What You Will Do: Process and validate complex policy service requests, including updates, corrections,...

Job Title: Payroll Processor I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for entering data, processing payroll and providing customer support for Brotherhood Works clients and the Brotherhood Works department. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, verify and transmit payrolls accurately and in a timely manner on the software system for assigned Brotherhood Works clients. Input client data, process paperwork, coordinate meetings and calendars, and perform all administrative functions. Demonstrate procedural knowledge needed to respond to routine questions from...

Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Indianapolis, Indiana ( Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role,...

Job Title: Automation Engineer I FLSA Status: Exempt Job Family: IT - Process Optimization Department: IT - Process Optimization Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Participates in the development and implementation of automation solutions using diverse toolsets including UiPath, Visual Basic, and C#. Assists in creating AI-driven automations and APIs to support business process improvement initiatives.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in developing automation solutions using UiPath’s Business Automation Platform, Visual Basic, and C#. Help create and maintain APIs with hands-on experience in JSON and modern API development practices. Collaborate with senior team members to...

Job Title: Customer Service Agent - Affiliates FLSA Status: Non-Exempt Job Family: Affiliates Department: Strategy & Operations - Affiliates Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Professionally provide superior customer service while processing a large volume of product and service questions; maintain customer records. Identify sales opportunities through the building up of deep customer knowledge. Provide support to sales team through marketing campaigns, policy issuance, renewals, and quotes on small policy requests. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide excellent service to prospects and customers via email and phone. This includes promptly responding to and providing answers and filing...

Job Title: Strategy & Operations Analyst - Affiliates FLSA Status: Exempt Job Family: Affiliates Department: Strategy & Operations - Affiliates Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for assisting Affiliate personnel and management to carry out project tasks to develop, design, automate, compile, prepare, analyze, summarize, and test information used for strategic, sales, operational, financial, and/or legal needs. Responsible for collecting, evaluating, and analyzing Affiliates information to provide observations and recommendations to Affiliates management/staff, agents, and other departments within Brotherhood Mutual. Provide training and development for Affiliates staff to meet evolving divisional and corporate needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to...

Job Title: Implementation Specialist I FLSA Status: Non-Exempt Job Family: Affiliates Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for software configuration specific to each ministry including earnings, benefit deductions, and taxes to be withheld for payroll implementation. Record and reconcile pay history with associated filings. Educate and provide resources to clients to help them understand the unique taxation and payment topics.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct simple tax reconciliations for all applicable taxes. Provide recommendations to bring pay history and tax settings into compliance where necessary and achieve client...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Individual Life Operations Processor works in a team environment and is responsible for managing various financial requests across multiple platforms, including loans, withdrawals, surrenders, transfer of value, payments research, automated bank drafts and other financial-related functions. This individual will develop expertise with core products, as well as proficiency with the team's major workflows. The Individual Ops Processor provides quality customer service to agents, brokers, independent producers, and clients by demonstrating strong...

Job Title: Associate Data Scientist FLSA Status: Exempt Job Family: Research & Development Department: Research & Development Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for executing the collection, storage, interpretation, and visualization of data for financial, business, and analytical solutions that help the organization achieve its long-term goals and objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Analyze statistical data on large sets and identify trends by using advanced mathematical and computer science skills. Execute the production of statistical models, tools, and processes. Write programs to cleanse and integrate structured and unstructured data in an efficient and...

Job Title: Custodian (3rd Shift) FLSA Status: Non-Exempt Job Family: Building & Grounds Department: Building & Grounds Location: Corporate Office (Fort Wayne, IN) Shift: 10:30 PM to 7:00 AM Sunday through Thursday JOB SUMMARY Responsible for providing a safe and comfortable environment for all employees by maintaining the buildings and grounds in a state of good repair as a third-shift custodian. Responsible for cleaning various areas of the company's buildings. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform custodial duties on nightly job checklist as assigned. Be alert to power failure, adverse changes in building temperature, water leaks, etc. and notify the unit leader/manager. Limit complaints to 4...

Job Title: Claims Attorney FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Effectively analyze and resolve serious/complex claims and/or litigation consistent with department standards and company objectives. Responsible to advise claims and other company personnel on legal issues relating to claims; communicate legal information to internal and external contacts as directed. Complete assigned legal research projects in a timely and effective manner.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Identify and investigate coverage, liability, damage, and possible exposure issues on claims. Analyze and address insurance coverage issues and claims...

Job Title: Claims Adjuster II - Casualty FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for effectively analyzing and resolving assigned claims consistent with Claims Department standards and company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve all assigned claims (including the occasional serious/complex claim, which could include but not be limited to unusual damage or coverage issues, or that need the involvement of expert analysis or require early recognition of policyholder concerns) within established settlement authority in a prompt, fair and equitable manner. Identify and investigate coverage, damage, and reserve...

Job Title: Sr Claims Adjuster - Casualty FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for effectively analyzing and resolving assigned serious/complex claims consistent with claims department standards and company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve primarily serious/complex, (including but not limited to claims involving unusual damage or coverage issues or need to involve expert analysis or that require early recognition of policyholder concerns), claims within established settlement authority in a prompt, fair and equitable manner. Identify and investigate coverage, damage, and reserve adequacy on assigned...

Job Title: Employee Services Lead FLSA Status: Non-Exempt Job Family: Employee Services Department: Employee Services Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for auditing, training, providing technical support and leadership of assigned functional area(s), to promote high compliance standards of service, safety, vendor relationships and professionalism to provide a positive employee, guest and visitor experience across multiple areas that support the mission of the organization. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate within assigned functional area including developing training best practices, task direction and assist with area coverage scheduling. Provide account vendor...

Job Title: Claims Adjuster II - Workers' Compensation FLSA Status: Exempt Job Family: Claims Department: Work Comp Claims Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for effectively analyzing and resolving assigned claims consistent with Claims Department standards and company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve all assigned claims (including the occasional serious/complex claim, which could include but not be limited to unusual damage or coverage issues, or that need the involvement of expert analysis or require early recognition of policyholder concerns) within established settlement authority in a prompt, fair and equitable manner. Identify and investigate coverage,...

Job Title: Data & Analytics Analyst - Affiliates FLSA Status: Exempt Job Family: Affiliates Department: Strategy & Operations - Affiliates Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for the collection, storage, interpretation, and visualization of company and Affiliate data. Serves as team lead in bringing together data sets in visualization tools, and creating views that identify areas for portfolio focus and attention. Key contributor and input into the buildout and execution of the Affiliate Data & Analytics practice in support of BrotherhoodWorks, Lightwell & ACG Agencies, and BMIC. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Understand objectives, business strategies, and key...

Customer Service Representative, HVAC Our Customer Service Representative, HVAC position is a great opportunity to join our growing team! This position is Hybrid working in our Jeffersonville, IN. office. Make your mark in General Insurance General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks. About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and...