35 service operations representative jobs found

Job Description: Pacific Life is investing in bright, agile, and diverse talent to drive innovation and deliver a superior customer experience. We’re seeking a Senior Talent Acquisition Coordinator (TAC) to join our growing Talent Acquisition team. This role will be located in our Charlotte, North Carolina office. As a Senior TAC, you’ll play a critical role in Pacific Life’s growth and long-term success by ensuring a seamless experience for candidates and hiring managers. Reporting to the Director, Talent Attraction and Engagement, you’ll collaborate closely with Talent Acquisition Partners, hiring managers, and business leaders to support our hiring goals across multiple divisions. This position also plays a key role in process optimization and continuous improvement efforts across the global TA function. How You’ll Make an Impact Coordinate, schedule, and confirm interviews (virtual, phone, and in-person) across multiple time zones and functions. Partner...

Job Description: Job Description: Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Senior Infrastructure Architect II to join our PL Technology Shared Services team. This person should be onsite in the North Carolina area. As a Senior Infrastructure Architect II, you’ll play a key role in Pacific Life’s growth and long-term success by defining and shaping the global PL infrastructure architecture, and bringing together the expertise of Application / Tech Owners, I&O, and Network in designing and provisioning scalable infrastructure. This includes the development and maintenance of infrastructure standards, NFRs, Blueprints, and Reference Architectures. You will fill a new role that sits in the PL Technology department. Your colleagues will include enterprise architects, engineers, and system administrators. How...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    As the ServiceNow Platform Manager , you’ll play a key role in Pacific Life’s growth and long-term success by leading a team of developers, analysts, and vendor partners to develop & deliver high-quality technical solutions via the ServiceNow platform leveraging best practices and Agile principles. You will be a key member of all things related to ITSM for...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior ITSM Process Owner to join our team in one of our US-based office locations, reporting to the AVP, Information Risk & Security Operations.   This role is based in our new Charlotte, NC office. As a Senior ITSM Process Owner you’ll move Pacific Life, and your career, forward by leading and maturing our global...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Design, document, implement, tune, enhance and debug complex technology solutions. Provide system design, business process analysis and design support for developing solutions for interfacing business and computer application systems. Develop or modify procedures to solve the most complex business problems considering client needs, process analysis, design, simulation, application capabilities and...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Asset & Configuration Management Lead is responsible for overseeing the lifecycle of IT assets within the organization, including hardware, software, and related infrastructure (Network, Unified communications etc) and Application components. This role ensures accurate tracking, procurement, deployment, maintenance, and decommissioning of assets while driving compliance, cost control, and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is s eeking a Personal Lines Customer Service Representative to join our growing team in Greensboro, NC .     T he P ersonal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.     How You Will Contribute :     Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters.    Proactively seek...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Research, analyze and administer corporate welfare and retirement benefits. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with ERISA, HIPAA, and all related laws. Provides superior service and guidance to teammates, executives, and HR Business Partners. KEY RESPONSIBILITIES Following is a summary of the...

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Responsible for managing the distribution force for an assigned territory under the direction of the Regional Marketing Officer. This includes agency prospecting, appointments, relationship management, and termination if necessary. Trains agents on Zenith as a market including our underwriting appetite, capabilities, advantages, products and services. Works with agents to shape the flow of submissions to ensure acceptable hit ratios and an efficient relationship. Participates in the sales process on new and renewal business working collaboratively with underwriting and other departments. Supports the company's pricing and selection disciplines. Actively seeks opportunities for profitable growth and a better customer experience. Monitors the competition....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Property Casualty Customer Service Representative to join our growing team in Greensboro, NC . The purpose of the customer success representative (CSR) is to provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to...

Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Risk Advisor to join our Raleigh, NC team. This is a sales oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and proven ability to pursue and close sales developed though leads provided by bank personnel and through own relationships. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Property Casualty Customer Service Representative to join our growing team in Greensboro, NC . The purpose of the customer success representative (CSR) is to provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...

Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Risk Advisor to join our Charlotte, NC team. This is a sales-oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and proven ability to pursue and close sales developed though leads provided by bank personnel and through own relationships. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Customer Services Representative to join our growing team in Greensboro, NC . The Personal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute: Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...

Join us at Towne Insurance! Your career. Your future. Your Towne. Towne Insurance is hiring a Surety Risk Advisor in Raleigh, North Carolina. This is a sales-oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and a proven ability to pursue and close sales developed through leads provided by bank personnel and through one's own relationships. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role Develop...

Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) Analyst who will be responsible for the delivery of Identity Governance & Administration (IGA) products and capabilities required to support the enterprise infrastructure and business line applications.  In this role, you will assist with the development of the IGA strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the IAM IGA products and capabilities showing increased adoption, speed to market, and resiliency. This...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask , but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Identity and Access Management (IAM) Engineer who will be responsible for the delivery of Identity Governance & Administration ( IGA ) products and capabilities required to support the enterprise infrastructure and business line applications. In this role ,...