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service operations representative North Carolina

45 service operations representative jobs found

Pacific Life
07/23/2026  
Compensation Analyst II
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Compensation Analyst II to join our HR Compensation team in Newport Beach, CA or Omaha, Nebraska (hybrid work schedule).   As a Compensation Analyst II , you’ll play a key role in Pacific Life’s growth and long-term success by support the successful administration and execution of the Company's compensation programs by maintaining compensation and job architecture data, administering Workday compensation processes, supporting annual compensation activities, and ensuring data integrity, compliance, and operational excellence. Deliver reporting, analytics, market data support, and project execution that enable informed compensation decisions, drive process improvements, and support key compensation initiatives, including Workday optimization and job architecture...
Pacific Life Charlotte, NC Full Time
CRC Group
07/20/2026  
HR Generalist
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The HR Generalist will provide HR data, reporting, mailbox oversight, process automation, and day-to-day operational support for the HR Business Partner team and broader HR function. This role is responsible for maintaining accurate HR data, developing and distributing recurring reports, triaging and managing HR inbox activity, supporting special projects, preparing materials and PowerPoint decks, and...
CRC Group Charlotte, NC Full Time
Brown & Brown
07/20/2026  
Employee Benefits Relationship Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking a   Benefits Relationship Manager   to join our growing team in   Greensboro, NC!         The Benefits Relationship Manager will provide prompt, efficient, and high-quality customer service. This position is responsible for monitoring all tasks and deliverables, fielding customer inquiries, and managing all project plans. The Employee Benefits Relationship Manager is the primary contact for our customers in managing day-to-day resolution and highly focused on customer timelines.  How You Will Contribute:     Establish strong relationships with customers and insurance carriers.   Provide proactive support to assigned customers. Act as the primary contact between customers and insurance carriers.  Collaborate and delegate amongst team to ensure customer timelines are delivered.  Supports...
Brown & Brown Greensboro, NC Full Time
Brown & Brown
07/20/2026  
Commercial Lines Customer Success Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown  is seeking a  Commercial Lines Customer Success Representative  to join our growing team in  Greensboro, NC! The Commercial Lines Customer Success Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.  How You Will Contribute:   Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters.   Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...
Brown & Brown Greensboro, NC Full Time
Brown & Brown
07/20/2026  
Property Casualty Customer Service Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking a   Property Casualty Customer Services Representative   to join our growing team in   Greensboro, NC!   The Property Casualty Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.    How You Will Contribute:   Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters.   Proactively seek referrals from current customers to solicit new business...
Brown & Brown Greensboro, NC Full Time
CRC Group
07/18/2026  
Head of Identity and Access Management
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Oversee and take charge of growing and maturing a practice that is focused equally on enablement as well as assurance, who will apply a technology first approach to providing seamless secure authentication and the platform necessary to enable humans and machines to operate securely at scale. CRC's evolving technology environment requires an individual who is well versed in both traditional systems as...
CRC Group Charlotte, NC Full Time
Brown & Brown
07/17/2026  
Personal Line Customer Service Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is s eeking a Personal Lines Customer Service Representative to join our growing team in Greensboro, NC .     T he P ersonal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.     How You Will Contribute :   Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters.    Proactively seek...
Brown & Brown Greensboro, NC Full Time
CRC Group
07/15/2026  
Equity Administration Manager
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: ​​The Equity Administration Manager oversees the day-to-day operations of the company's equity compensation programs, ensuring compliance with regulatory requirements and internal policies. This role manages equity data, reporting, and vendor relationships while providing strategic guidance to optimize equity processes and support employee experience.​ Job Profile Summary ​​ The Equity...
CRC Group Charlotte, NC Full Time
Pacific Life
07/14/2026  
Accounting Manager
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. The Accounting Manager is responsible for leading and overseeing enterprise-wide bank reconciliation and transactional matching processes within Account Reconciliation Cloud Service (ARCS) and PeopleSoft. This role is also responsible for the Enterprise governance of ARCS for the r econciliation compliance...
Pacific Life Charlotte, NC Full Time
Utica National Insurance Group
07/10/2026  
Litigation Specialist - Education Institutions Unit
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. This is a hybrid role reporting to our Charlotte-Ballantyne, NC; Woodbury, Long Island; or New Hartford, NY location.  What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving litigated and non-litigated Education Institution liability claims.  With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters.  Through frequent contact with defense counsel, you will use decision making skills to guide,...
Utica National Insurance Group NC Full Time
CRC Group
06/23/2026  
COR Support Specialist
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: JOB SUMMARY The Policy Issuance Offshore Support II role is responsible for performing intermediate-level policy documentation and processing tasks in support of underwriting and client servicing functions. This position ensures accuracy, compliance, and timely delivery of policy documents and endorsements, while adhering to established company standards and regulatory requirements. The...
CRC Group NC Full Time
Pacific Life
06/10/2026  
Registered Financial Services Representative - Charlotte, NC
Job Description: Already registered? Bring your Series 6 or 7 to a role where you can make a greater impact.  Pacific Life is hiring Registered Financial Services Representatives in Charlotte, NC to serve as a trusted resource for policyholders and financial professionals navigating meaningful financial moments. This is a fully inbound role — no cold calling, no sales quotas, no book of business to maintain. Just meaningful work, a structured environment, and a clear path forward. Registered candidates move to our hybrid schedule immediately - in office one day a week. At Pacific Life, Registered Financial Services Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they’re often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it...
Pacific Life Charlotte, NC Full Time
Pacific Life
05/20/2026  
Network Operations Manager
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Network Operations Manager to join our team in Charlotte, NC. The Network Operations Manager is responsible for end-to-end operational delivery of enterprise network services, ensuring availability, stability, and performance across a global 24x7 infrastructure. This role provides strategic and operational leadership over Network...
Pacific Life Charlotte, NC Full Time
GM Financial
05/15/2026  
GMF Sr Credit Analyst I - Zone A
Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose:  We pioneer the innovations that move and connect people to what matters.   This position will be posted until filled. About the role The Senior Credit Analyst is responsible for researching and analyzing credit risks, assessing...
GM Financial Raleigh, NC Full Time
Allstate
04/11/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...
Allstate Charlotte, NC Full Time
The Standard
04/06/2026  
Sales Representative - Employee Benefits
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is hiring!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, which consists of Charlotte, Ashville, and the Triad area (Greensboro, Winston-Salem, and High Point) , offers the ideal mix of opportunities, from well-established mature business relationships with...
The Standard Charlotte, NC Full Time
Towne Insurance
07/29/2025  
Risk Advisor - Commercial Lines
Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Risk Advisor to join our Raleigh, NC team. This is a sales oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and proven ability to pursue and close sales developed though leads provided by bank personnel and through own relationships. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role...
Towne Insurance Raleigh, NC Full Time
Brown & Brown
06/08/2025  
Property Casualty Customer Service Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Property Casualty Customer Service Representative to join our growing team in Greensboro, NC . The purpose of the customer success representative (CSR) is to provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...
Brown & Brown Greensboro, NC Full Time
Towne Insurance
03/27/2025  
Risk Advisor - Commercial Lines
Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Risk Advisor to join our Charlotte, NC team. This is a sales-oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and proven ability to pursue and close sales developed though leads provided by bank personnel and through own relationships. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role...
Towne Insurance Charlotte, NC Full Time
Brown & Brown
03/22/2025  
Personal Lines Customer Services Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Customer Services Representative to join our growing team in Greensboro, NC . The Personal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute: Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...
Brown & Brown Greensboro, NC Full Time

 

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