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CopperPoint has an exciting opportunity for a Business Process Lead. In this role, you will be responsible for analyzing, designing, and optimizing workflows across CopperPoint’s insurance operations to improve efficiency, reduce costs, and enhance overall customer experience. The Business Process Lead will play a critical role in identifying process bottlenecks, evaluating, and implementing automation opportunities where appropriate, and ensuring workflows remain compliant with regulatory standards. This position is ideal for a continuous improvement professional who is passionate about driving operational excellence and delivering meaningful, measurable results across the organization.   Job Responsibilities Workflow Analysis & Design: Map current-state processes across underwriting, claims, operations, and policy administration for all journeys and workstreams. Identify inefficiencies, redundancies, and compliance risks. Establish ground rules...