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technical support associate Massachusetts

45 technical support associate jobs found

HUB International
02/20/2026  
Technical Support Associate - Commercial Lines
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across...
HUB International Wilmington, MA, USA Full Time
HUB International
11/20/2025  
Commercial Insurance Technical Support Associate
About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate. Overview : Responsible for...
HUB International Wilmington, MA, USA Full Time
WTW
03/15/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
WTW
03/11/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
The Hanover Insurance Group
03/10/2026  
Auto PD - Adjuster Service Claims - 2nd shift
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a 2nd Shift Auto PD Adjuster – Service Claims. This role follows a 2nd shift schedule, working 12:00 PM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/10/2026  
Auto PD - Adjuster Service Claims - 2nd shift
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a 2nd Shift Auto PD Adjuster – Service Claims. This role follows a 2nd shift schedule, working 12:00 PM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best...
The Hanover Insurance Group Worcester, MA, USA
Global Atlantic Financial Group
03/08/2026  
Associate, Valuation
About Global Atlantic  Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com .  POSITION SUMMARY This position will support the valuation and financial reporting of the Life Insurance blocks. The candidate will work with the valuation team in both the reporting and analysis/review of the business. Senior Analyst or Associate level position based on prior experience. This role can be...
Global Atlantic Financial Group Boston, MA, USA
The Hanover Insurance Group
02/23/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
02/23/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA, USA
WTW
02/22/2026  
Healthcare Financial/Actuarial Associate
As a Healthcare Financial/Actuarial Associate you will contribute to a wide variety of complex analyses and projects involving the design, financing, and measurement and financial analysis of the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client teams, help prepare client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and communication skills by working on cutting edge projects alongside leaders in the industry.   The Role Is an active member on multiple employer client teams providing financial analyses, outputs and client deliverables across a region. Supports benefit plan analysis, design, cost avoidance, risk and funding strategies. Contributes to vendor financial reviews for clients. Provides quality...
WTW Boston, MA, USA Full Time
MarshMcLennan
02/22/2026  
Trainee Insurance Broker
Company: Marsh Commercial Description: Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance. Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. The role:  Associate Client Advisor / Trainee Insurance Broker...
MarshMcLennan Worcester, MA, USA Full Time
Liberty Mutual
02/20/2026  
Senior Analyst, AI Enablement Strategy - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
The Baldwin Group
02/19/2026  
Associate Advisor
The Associate Advisor will work to gain knowledge of the respective line of insurance to successfully gain technical and sales knowledge. As an Associate Advisor, they will begin with an in-depth training program and will have exposure to existing clients with the opportunity to be mentored by experienced Advisors. This role will learn the firm’s insurance and risk management value proposition to support the clients’ needs and passions. PRIMARY RESPONSIBILITIES: Through training you will be responsible for growing your own book of business which will include generating, prospecting, soliciting, and closing new accounts as well as beginning to retain your own clients. Identify and generate new sales opportunities through analysis and discovery Participate in sales meetings to review sales activities and prospective customers with leadership Develop a full working knowledge of respecitve insurance line products and procedures. Learns to present proposals in a professional manner,...
The Baldwin Group Boston, MA, USA Full Time
WTW
02/03/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
WTW
02/03/2026  
Healthcare Financial/Actuarial Associate Director
As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...
WTW Boston, MA, USA Full Time
MarshMcLennan
11/16/2025  
Oliver Wyman Actuarial – Annuities Manager – Life
Company: Oliver Wyman Description: Oliver Wyman Actuarial – Annuities Manager – Life Remote type : Hybrid Locations : Flexible Time type : Full time Company Overview The Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty....
MarshMcLennan Boston, MA, USA Full Time
Liberty Mutual
10/22/2025  
Associate, Risk Management - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...
Liberty Mutual Boston, MA, USA Full Time
The Hanover Insurance Group
03/17/2026  
Middle Market Underwriting Technician - Northeast Territory
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/17/2026  
Middle Market Underwriting Technician - Northeast Territory
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...
The Hanover Insurance Group Worcester, MA, USA
Arbella Insurance
03/13/2026  
Claim Manager - Wakefield Office - Hybrid
The Wakefield Branch Claim Office Manager demonstrates the ability to strategically establish and achieve goals that support corporate and department business plans. Under general direction, lead Team Managers and frontline staff to meet department objectives. Make decisions independent of Senior Management but involves them when necessary. This hands-on leader will create, support and maintain an environment that drives high levels of employee engagement, delivers a strong customer experience, and optimal file outcomes. This position works under general direction of the AVP Auto Claim. Business Strategy Fully accountable for the management of operational and business results of business unit Makes strategic decisions that have the potential for an impact on corporate results, loss and expense costs, employee engagement, operational expenses, revenue and/or profitability As a member of the Claim Management team, actively participates in the development of the function’s short...
Arbella Insurance Wakefield, MA, USA Full Time

 

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