26 technical support engineer jobs found

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: The Senior Cybersecurity Engineer will support the Information Security Officer in designing, developing, and implementing cybersecurity and IT security solutions for MSIG – North America. Responsibilities include managing Azure NSG, WAF, VPN devices, load balancers, firewalls, and other security infrastructure. Essential Functions: Identify, assess, and mitigate risks to ensure data and system security and integrity. Manage and maintain the vulnerability and patch management program....

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Load Balancer Solutions Architect to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. How you will create an impact The Load Balancing Architect will be responsible for load balancer solutions...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary The Data Engineer III will work closely with the rest of the product team and business peers to effectively execute Data project initiatives. This person should be able to deliver in a fast-paced and deadline-driven environment. Along with development, candidate will be responsible for maintenance of the data applications and would be expected to automate the processes with no or minimal human intervention. This is a hybrid role requiring 3 days per week onsite in either our Jersey City, NJ or Raleigh, NC office. Key Responsibilities Work extensively with the Policy Decisions Engine (PDE) to interpret, analyze, and translate business rules into...

Overview The Head of Engineering Experience and Platforms is responsible for championing the productivity, satisfaction, and continuous growth of our engineering community. This role ensures that engineers are empowered with intelligent, automated, and AI augmented tools, processes, and platforms that accelerate the delivery of high quality software at scale.  Reporting to the Head of Engineering and Delivery Enablement, this leader will shape the future of our development ecosystem by embedding AI native and agentic capabilities throughout the Software Development Lifecycle (SDLC). The team will own the creation and evolution of a seamless, scalable, and frictionless engineering environment—one that anticipates needs, orchestrates workflows, and reduces cognitive load through AI automation and smart developer assistance. Partnering closely with senior technology leaders and strategic stakeholders, this role will drive the modernization of our SDLC, enabling engineers to work in...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre-and post-claims. Ascot...

Lead Platform Engineer We are looking for a Lead Software Engineer to design, build, and scale critical backend systems and platforms that power sophisticated, long‑running workflows and data‑intensive applications. This role combines hands‑on technical leadership with strong cross‑team collaboration, focusing on system reliability, data integrity, and scalable architecture. You will develop systems that manage processes. You will be responsible for core data models and transformations in PostgreSQL/MySQL. You will collaborate with product, data, and infrastructure teams to deliver valuable solutions. You Are: A technical leader working   across product, data, platform, and infrastructure teams . An advocate for pragmatic engineering practices that balance speed and quality. You Will: Design and own   long‑running, stateful workflow architectures   (sagas, orchestrated workflows, async processing). Build scalable backend services and APIs with a focus on...

Overview Guardian Life is seeking a Senior Marketing Technology Engineer to help build, scale, and optimize Guardian’s Marketing Technology and field enablement ecosystem. This role will support enterprise‑scale marketing platforms including Salesforce Marketing Cloud (SFMC), Seismic, Adobe Experience Cloud, and Customer Data Platforms (CDP), enabling personalized, data‑driven engagement across digital channels. The ideal candidate brings deep MarTech expertise, strong data and integration skills, and a collaborative mindset to translate marketing strategy into scalable technology solutions. You Have (Qualifications) 8–10 years of hands‑on experience designing and delivering enterprise‑scale marketing technology solutions Hands‑on experience with at least one leading marketing platform such as Salesforce Marketing Cloud (SFMC), Seismic, or Adobe Experience Cloud (AEM, Campaign, or related tools), with the ability to quickly learn additional platforms Deep...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Software Engineer III develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives.  The incumbent performs analysis, design, coding, debugging, testing, and support of software applications.  May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support.  He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers. This is a Hybrid, thrice-a-week role in our Raleigh or Jersey City Offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES...

Overview Good Things are Happening at Berkshire Hathaway GUARD Insurance Companies! We provide Property & Casualty insurance products and services through a nationwide network of independent agents and wholesale brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career...

The Sr. Telecom Apps Software Engineer is responsible for the support and maintenance of applications used by contact center staff (applications that have a direct integration with the telecommunications architecture).  The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives.  The person serving this role will also be responsible for monitoring and troubleshooting systems for optimal performance. ESSENTIAL DUTIES & RESPONSIBILITIES : Customer support and troubleshooting Perform analysis and resolve telecom related issues and service requests in a timely manner. Assist immediate team members, extended IT team members and vendors to resolve complex and cross product issues. Interact with vendor support and provide adequate communication about problem resolution. Proactively monitor systems and take corrective action when required. Document process and procedures according to established...

We are actively seeking a proactive, creative Senior Software Engineer who will be responsible for architectural design and implementation of Guardian's next-generation web self-service platforms APIs using .Net Core, C#. You will: Design, develop, and deploy high-volume, high-usage self-service web portals and APIs, utilizing .Net Core, C#, React, Next.js, and responsive CSS. Collaborate with Technical Teams, Technical Manager, Project Manager and subject matter experts from businesses and work closely with SMEs to understand, plan and implement. Ensure compliance with security, privacy, legal, infrastructure, and administrative/corporate processes and policies. Lead code reviews and administer paired programming. Provide unique insight into the analysis of customer business requirements that may cross multiple functional areas and/or multiple technical platforms and understand the broad strategic implications. Act independently and as part of a team to...

Overview The Quality  Engineer is responsible for ensuring the quality and reliability of software products by developing and executing effective test strategies. This role requires a strong understanding of both technical testing practices and the business context in which the application operates. By aligning quality assurance efforts with business goals and end-user expectations, the QA Engineer helps ensure that releases are not only functional, but impactful and aligned with real-world usage. This position will have hands-on involvement and requires full knowledge of Scrum and SAFe. You may be asked to provide input on other team members for the performance management process. You Have (Qualifications) Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience Proven experience in software quality assurance and test automation Strong understanding of software testing practices, including manual and automated testing Hands-on...

A Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM’s Network Infrastructure.  A Network Engineer Senior will lead efforts with other members of the IT infrastructure and operations teams to deliver and maintain reliable network services. Essential Duties and Responsibilities: Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components Support Wireless Network Infrastructure Create reusable configuration templates to standardize the deployment of network devices and features Maintain disaster recovery network infrastructure and participate in annual DR Exercise Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets Monitor ticketing queues and respond to outstanding requests and other assigned work...

We’re thrilled that you are interested in joining us here at the Amynta Group! We are seeking a results-driven Cloud Solutions Architect to play a leading role in the design, modernization, and governance of Azure-based platforms. This individual will be instrumental in advancing our cloud strategy—driving migrations, influencing architectural direction, and ensuring solutions are scalable, secure, and cost-effective across the enterprise. The ideal candidate is a proactive, action-oriented self-starter who takes initiative, operates with minimal oversight, and partners closely with stakeholders to move work forward. This is a remote position, with preference for candidates located in the New Jersey or New York areas, though candidates in other locations are welcome to apply. RESPONSIBILITIES Define Azure landing zones, reference architectures, and guardrails aligned with Microsoft Cloud Adoption Framework (CAF) and the Well-Architected Framework. Lead migrations...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This role offers extensive opportunities to partner with the business, shaping and refining strategy through a rigorous, data-driven pricing lens. The individual will be expected to translate analytical insights into clear recommendations and actively influence business outcomes. Success in this role requires close collaboration with internal and external business partners, as well as actuarial senior leadership. We are seeking candidates with strong problem-solving capabilities who can navigate complex and ambiguous issues, apply sound judgment, and determine the appropriate course of action. The role demands the ability to develop practical, actionable recommendations that guide business...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary The Product Owner serves as the key bridge between Underwriting business teams and Technology, ensuring that underwriting solutions effectively support risk evaluation, submission intake, referral workflows, pricing support, quote/bind processes, and operational efficiency in the Commercial P&C insurance space. This role owns the product vision and roadmap for underwriting capabilities that support multiple underwriting product lines while also driving shared solutions and process improvements across...