8 technical support engineer jobs found

About the Role Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve...

As a Senior Software Engineer on the Insurance Applications team, you will design, build, and deliver software solutions that power Nearmap’s insurance business spanning APIs, microservices, relational databases, and messaging infrastructure. You’ll partner closely with Product to shape technical direction.  Our backend is built on Node.js and C#: A microservices architecture with complex workflows orchestrated through RabbitMQ and backed by PostgreSQL. The system ingests data from diverse sources, including Nearmap's own, to deliver high-value insights to our customers. This role focuses on backend services, messaging strategy, and database design.  At Nearmap, engineers move across teams and projects as business needs evolve. We value versatility, leadership, and a willingness to tackle problems across the full stack. You may be presented with opportunities to collaborate with teams working in Go, so a desire to learn new technologies is a plus.   Key Responsibilities...

At Attune, we're changing small business insurance in a big way. Small business owners need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months. We are changing all that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes. Simply put, we’re pushing insurance into the future, focusing on accuracy, speed, and ease. Our mission and our team are growing. In staying true to our values, we’ve earned our spot on many workplace award lists. Attune is dedicated to creating a diverse team of curious, focused, and motivated people who are excited about changing the future of an entire industry. Position Overview: As a Software Engineer III at Attune, you...

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology. Join us in improving health care outcomes for all!  We promise to do what’s right, always. Position Summary: The Senior Data Operations Engineer is responsible for the integrity and flow of the AffirmedRx data ecosystem. This role manages end-to-end technical onboarding for client data, automates ingestion pipelines, and resolves complex data discrepancies. You will act as the primary technical bridge between raw client data and our internal analytics environment, ensuring all data is mapped, validated, and accessible. What you will...

The  Senior Solution Engineer, Insurance  will be a technical expert and key contributor within the Solutions Engineering team at Nearmap, specifically focused on supporting clients in the property & casualty (P&C) insurance industry. This role will involve deep technical knowledge of Nearmap’s platform, including 2D, 3D, and AI technologies, to help clients solve business challenges related to underwriting, claims, and risk management. Working alongside cross-functional teams such as Product, Engineering, and Technology, the Senior Solution Engineer will develop tailored solutions and deliver compelling product demonstrations to showcase the value of Nearmap's content and technology in driving better decision-making and operational efficiency. Key Responsibilities: Client Engagement and Insurance-Specific Support: Lead technical discussions with P&C insurance clients to understand their unique workflows in underwriting, claims, and risk mitigation. Conduct...

JOB DESCRIPTION Territory Manager Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what’s ahead. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As Territory Lead at Counterpart you direct your team of business development and underwriting experts on how to maximize production with your brokers. You will partner with senior leaders, external carrier partners, and cross-functional teams to develop the playbooks, tools and reporting to make the team efficient and...

About Attune Attune streamlines small business insurance by replacing manual, antiquated workflows with data-driven automation. Traditional commercial insurance requires extensive documentation and month-long lead times; our platform delivers precise, transparent coverage for Main Street businesses in minutes. By leveraging advanced data science and automating legacy underwriting processes, we empower brokers to provide immediate value to their clients. Attune is digitizing a multi-billion dollar industry with a focus on accuracy, speed, and operational excellence. Our commitment to innovation and culture has consistently earned Attune recognition on premier workplace award lists. We are building a diverse team of curious, motivated professionals dedicated to architecting the future of insurance. Job Description As a   Senior Product Manager   at Attune, you will lead the strategy, development, and execution of products across the Attune platform. You will be...

About the Role We’re looking for a detail‑oriented, analytically minded Revenue Data & Insights Analyst to build, maintain, and optimize the reporting foundation that empowers our sales leaders to make informed, data‑driven decisions. In this role, you’ll own the creation and management of sales dashboards, pipeline analyses, whitespace analyses, and performance insights that directly influence go‑to‑market strategy and revenue growth. This is an opportunity to make a meaningful impact at a fast‑growing SaaS company where data, efficiency, and strong operational processes are essential to scaling our commercial engine. What You’ll Do Reporting & Analytics Build, maintain, and enhance dashboards and recurring reports covering pipeline health, account health, funnel metrics, and sales productivity. Develop and operationalize whitespace analyses, territory coverage insights, account segmentation, and expansion opportunity models. Own data quality frameworks to...