26 technical support engineer jobs found

You will collaborate with others in the division to provide and maintain applications that meet our needs. Responsible for Network design and development for moderate to complex business solutions, providing technical guidance for specific applications. You will report to a Senior Manager, Engineering. You will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783 or Boston, MA 02110. Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role. #LI-Hybrid Candidates who require sponsorship will not be considered for this position. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Responsibilities: Network...

As a Senior Platform Engineer - API Management you will collaborate with others in the division to provide and maintain applications that meet our needs. Responsible for software design and development for moderate to complex business solutions, providing technical guidance and leadership for specific applications. You will report to Senior Manager, Engineering. #LI-Hybrid This role is Not eligible for sponsorship. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities: Support API platform migration from Layer 7 to Apigee, ensuring smooth cutover and improved developer experience Expand platform automation and IaC: Terraform for Apigee prod/non-prod environments Automated proxy/shared-flow deployments Self-service API product creation and lifecycle workflows Disaster...

As a Senior Software Engineer on the Digital Platforms Enablement team, you'll speed delivery and improve quality across customer- and partner-facing apps. You'll achieve this by building reusable "paved roads" (templates, starter kits, shared libraries, and build standards). Initially, you'll focus on Java/Spring Boot, and later expand to Node.js, .NET, and Python. You'll standardize branching/release and testing practices, embed security by default, and operationalize reliability through SLOs and Datadog observability. You'll also improve CI/CD pipeline standards, accelerate test-failure triage, and strengthen self-service tools and documentation—driving better outcomes such as improved DORA metrics. You will report to Senior Manager, Engineering. #LI-Hybrid Role NOT eligible for sponsorship. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation...

We are seeking a talented and experienced AI Solutions Engineer/Senior Engineer to join our innovative team. The ideal candidate will have a background in artificial intelligence platforms and workflows, with a proven track record of successfully deploying projects, and enhancing and reimagining existing processes. This role is ideal for someone who enjoys solving complex problems, collaborating across teams, mentoring others, and is passionate about AI technologies. This is a hybrid role, with the associate required to be in the office 3 days per week.   RESPONSIBILITIES: Design, develop, and deploy AI agents and intelligent workflows to solve business problems Collaborate with business leaders, data scientists, and IT teams to understand requirements and deliver AI solutions Evaluate the performance of AI agents, validate results, and make adjustments to optimize accuracy and efficiency Conduct code reviews, share knowledge, and mentor IT associates to build team...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Loss Control Services organization has over 100 Loss Control associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Consultant, Loss Control who will have responsibilities for northern Illinois...

We are adding a  Senior Data Engineer to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over...

We are adding a Cloud Engineer to our team!  This is a hybrid position requiring to be In-Office 10 days per month. Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and offer...

The Cyber Security Engineer is responsible for supporting and enhancing the organization’s network security posture. This role focuses on the implementation, maintenance, and troubleshooting of security technologies including firewalls, endpoint protection solutions, and VPNs. The Cyber Security Engineer builds on foundational cybersecurity skills, demonstrating proficiency in network security concepts and tools, while continuing to develop advanced technical and analytical capabilities. The role requires effective communication, attention to detail, and a commitment to continuous learning within a dynamic security environment. Position Compensation Range: $80,000.00 - $131,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. This position is able to accept candidates who can   transfer a valid, current H-1B visa . However, we   do not provide...

The Cyber Security Lead Engineer is a senior technical leader responsible for designing, implementing, and maintaining robust network security solutions across the organization. This role oversees the configuration and management of firewalls, endpoint protection platforms, and VPN technologies to safeguard critical assets and ensure secure connectivity. In addition to deep expertise in network security, the Lead Engineer leverages software development tools to build, maintain, and update custom security controls and automation scripts, enhancing the overall security environment. The position requires advanced analytical skills, a strong understanding of threat landscapes, and the ability to mentor junior team members. The Lead Engineer collaborates with cross-functional teams, drives security initiatives, and ensures compliance with industry standards and organizational policies. This position demonstrates leadership, technical excellence, and a commitment to continuous improvement...

We are adding a Senior Cloud Engineer to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over...

Acuity is seeking a Senior Mainframe Engineer to lead the design, implementation, and optimization of Acuity’s mainframe presence, ensuring performance, scalability, availability, and security across the infrastructure. This role provides technical leadership in system architecture, lifecycle management, and incident response, while driving automation and process improvements to increase reliability and efficiency. The Engineer partners with other engineers, security teams, and cross‑functional stakeholders to deliver solutions aligned with business objectives and regulatory standards, manages complex system issues, leads risk mitigation efforts, and mentors junior engineers while promoting knowledge sharing and fostering a culture of continuous improvement within the engineering team. ESSENTIAL FUNCTIONS: General System Work Leads the implementation and optimization of mainframe systems and storage which meet performance, security, scalability, and availability...

The Senior Software Engineer is responsible for designing, coding, and testing software programs and applications that enable Agent, Client, and Associate facing technologies and capabilities for SECURA Insurance. This includes researching, designing, documenting, and modifying software specifications throughout the production lifecycle. The role involves providing technical and thought leadership within various teams and collaborating with internal and external partners to ensure the success of technology products.    RESPONSIBILITIES: Develop solutions within various application teams, including designing, creating, and managing APIs and data flows Analyze, design, program, test, and implement systems to fulfill business needs or solve problems, utilizing all phases of the system development lifecycle (SDLC)  Monitor applications and resolve errors or alerts, including setting alerts to maintain stability, monitoring error logs, and automating administrative...

The Intelligent Automation Engineer builds the future of how work gets done. Sitting at the intersection of our RPA and AI Solutions teams, you will design, develop, and support unified automations that transform manual tasks into intelligent, data-driven workflows. We are looking for someone with deep RPA expertise and a hunger to learn AI, OR an AI specialist ready to build within enterprise automation platforms. Under the guidance of our Intelligent Automation Solutions Architect and Tech Lead, you will deliver scalable, secure solutions that directly improve operational efficiency and service quality for our agents and policyholders. RESPONSIBILITIES: Solution Development: Develop, test, and deploy end-to-end intelligent automation solutions—leveraging RPA (UiPath, Power Platform) and Azure AI Foundry services (e.g., document intelligence, language, vision)—based on architectural designs Systems Integration: Connect automations with APIs, structured data...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Azure Data Factory Engineer to join our growing team in Milwaukee, WI!  The ADF Engineer will design, develop, and assist with the Azure-based data ingestion processes which are the foundation of business, financial, and operations systems in support of core Division and Service Line functions and business processes. How You Will Contribute:   Understand data transformation goals and translate those into an appropriate technical cloud solution. Design and implement reusable data ingestion frameworks. Learn and adopt new tools and techniques to increase performance, automation and scalability. Migrate and deploy Azure analytics solutions. Implement data services including Azure Data Lake, and Azure Data Factory Analyze, troubleshooting and remediate performance issues. Design...

American Family Insurance is seeking a Lead Resiliency Engineer to strengthen the resiliency, reliability, and availability of our technology platforms and applications. This role leads a team focused on solutions, frameworks, and process optimization with an emphasis reducing incidents, business continuity, and reducing MTTR. You will combine technical expertise with leadership to analyze technologies, design robust systems, and implement best practices and solutions that ensure seamless operations and rapid recovery from disruptions. This role does not have approval for sponsorship now or in the future. This also include OPT / F1 Visa. Position Compensation Range: Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Lead and mentor a team in implementing solutions to enhance overall resiliency. Help define, document,...

American Family Insurance looking for a experienced and driven Lead Data Engineer to guide our Data Platform team. In this important role, you will oversee a team of engineers in advancing our service-oriented data platform. The Data Platform team influences multiple departments, including security and AI, at AmFam. You will create tools and infrastructure that empower other teams and departments within American Family Insurance. You will report to a Senior Manager, Data Engineering. In this flex office/home role, you will be expected to work a minimum of 10 days per month from the following office location: Madison, WI 53783. #LI-Hybrid Position Compensation Range: $131,000.00 - $220,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Partner with stakeholders to refine undefined use cases into clear requirements,...

Acuity is seeking a Systems Engineer on the infrastructure team. The engineer will be responsible for design, build and maintenance of all server hardware, operating systems, storage and data protection systems. This team manages our virtualization environment, all storage systems, CICD, Containers, backup and recovery as well as disaster recovery operations. We work closely with all engineers and application developers as needed to meet Acuity’s Infrastructure needs. Specific skills: Deep Operating Systems expertise, Container experience and orchestration, CICD expertise related to Packaging and distribution, Configuration management, playbook scripting and pipelines. Internal deadline to apply: February 12th, 2026 ESSENTIAL FUNCTIONS: Provide support and maintenance for distributed or open systems servers. Provide support and maintenance for all virtualization of servers. Provide support and maintenance for AIX, Linux, Microsoft Windows operating systems....

Acuity is seeking a Systems Engineer - Open Systems who is a ServiceNow subject matter expert and is highly skilled and experienced with a strong background in ServiceNow development and administration, with a proven track record of implementing and managing ServiceNow solutions. This role requires a deep understanding of IT Service Management (ITSM) processes and the ability to work collaboratively with various departments to enhance the ServiceNow platform. Internal deadline to apply: February 10th, 2026 ESSENTIAL FUNCTIONS:   Strong understanding of ITSM processes and best practices. Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, and IT Operations Management (ITOM). Experience configuring and customizing ServiceNow GRC/IRM modules (Policy, Risk, Audit, Vendor Risk) to meet business requirements. Knowledge of ServiceNow integration capabilities, including REST and SOAP APIs....

Acuity is seeking a Systems Engineer focused on Application Security, Cloud Security and Host/Database Security to develop, execute, and track the performance of security measures to protect information, computer systems, cloud products, network infrastructure, and installed applications. In this role, you will design a computer security strategy and engineer comprehensive cybersecurity architecture, while identifying, defining, and documenting system security requirements and recommending solutions to management. The systems engineer will configure, troubleshoot, and maintain security infrastructure software and hardware, while monitoring systems for irregular behavior and set up preventive measures. ESSENTIAL FUNCTIONS: Application: SAST and DAST, leveraging Checkmarx and Jfrog Xray. Provide security recommendations on integrations, open-source applications, internally developed applications and iOS and Android builds. General CI\CD concepts and...

Acuity is seeking a Systems Engineer on our Database Administration team. The Database Administration team is responsible for supporting Acuity's installations of Db2, Microsoft SQL, Postgres, and Hive across multiple platforms. They perform table and authorization changes on our databases, and the installation and maintenance of those database systems, either on their own or in conjunction with the Open Engineering - Data team. The Database Administration team supports both custom databases as well as databases provided by third party applications. They work with application teams to understand their data needs and with developers and data scientists to enhance and improve their query performance.  Internal deadline to apply: February 6th, 2026 ESSENTIAL FUNCTIONS : Carry out the research, design, implementation, and ongoing maintenance of our enterprise data storage software, architectures, tools, methodologies and best practices.     Respond to and resolve...