12 trac agent jobs found

Summary: The Quality Assurance Analyst monitors and analyzes the interactions between the contact center agents and customers to ensure agents are performing to standards. The Quality Assurance Analyst provides feedback to supervisors, managers, and agents regarding the agent performance. The Quality Assurance Analyst works with our training staff to identify training and coaching trends that may need to be addressed. This position is also key in recognizing any and technology implementations that may be necessary to enhance the customer experience. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to evaluate the kind and degree of risks involved in insuring a particular asset on both new and renewal business and to use that information to accept, price, modify or reject business within delegated authority level. Markel Personal Lines is currently recruiting for an experienced Underwriter for our marine product lines. This includes underwriting responsibilities for Markel Boat, High Performance, Helmsman and Tradesman products. Responsibilities:...

Supports the growth, development, and lifecycle management of Telematics-enabled insurance products and programs. This position will be seated at our office in Stevens Point, WI under a hybrid work model. What You’ll Do: As a Telematics Product Specialist, you will provide support to underwriting, claims, loss control, and other internal associates, as well as agents and customers on Telematics-enabled programs and processes. You will also provide assistance to all involved in telematics-based programs at Sentry. In addition, you will… Provides day-to-day support via email and phone to agents and customers in the on-boarding and validation process of Sentry’s telematics program(s). Ensures that onboarded motor carriers are Sentry customers. Supports the monitoring and reporting of our telematics products and programs, including, but not limited to, underwriting, claims, and pricing. Tracks and supports the first notice of loss team on collision reports received...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. What You'll Do As a Commercial Property...

We are adding a Commissions Administrator to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups...

The Intelligent Automation Engineer builds the future of how work gets done. Sitting at the intersection of our RPA and AI Solutions teams, you will design, develop, and support unified automations that transform manual tasks into intelligent, data-driven workflows. We are looking for someone with deep RPA expertise and a hunger to learn AI, OR an AI specialist ready to build within enterprise automation platforms. Under the guidance of our Intelligent Automation Solutions Architect and Tech Lead, you will deliver scalable, secure solutions that directly improve operational efficiency and service quality for our agents and policyholders. RESPONSIBILITIES: Solution Development: Develop, test, and deploy end-to-end intelligent automation solutions—leveraging RPA (UiPath, Power Platform) and Azure AI Foundry services (e.g., document intelligence, language, vision)—based on architectural designs Systems Integration: Connect automations with APIs, structured data...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Enterprise Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may be across multiple functional areas and are of strategic importance to the organization. Key Responsibilities Motivates others to share in project challenges and inspires them to achieve project goals while constructively evaluating their performance. Delivers project communication on complicated projects and issues in an easily...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing and growing a portfolio of...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing and...

Acuity is seeking a Creative Director to formalize and enhance our brand identity, ensuring a consistent and compelling visual and verbal expression that reflects our values, builds trust, and drives engagement. As a Creative Director, you’ll lead the development of a cohesive creative strategy and partner closely with marketing, internal communications, and distribution teams to bring our brand to life across every touchpoint. ESSENTIAL FUNCTIONS: Exemplify Acuity’s Common Purpose, Mission, and Values through daily actions role modeling relentless pursuit of excellence, courage to experiment and stretch, and intentionality in fostering relationships with stakeholders and teams across the organization. Evolve and formalize Acuity’s brand identity, including visual systems, tone of voice, and creative standards for all internal and external audiences. Lead the creation and governance of brand guidelines to ensure consistency across marketing, communications, digital, and...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The ATSV Manager plans, directs, designs, and executes IT-related activities and programs that are of a complex and critical nature. The Band E Manager selects, leads, counsels, motivates, sets expectations, and evaluates medium to large teams. Additionally, they confer with and advise direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget, and priorities. This person also assists in defining, implementing, and prioritizing IT policies, procedures, and best practices. The ATSV Manager impacts team and business results. Key...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 22 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing and growing a portfolio of...