07/08/2026
Job Title: Customer Service Agent - Affiliates
FLSA Status: Non-Exempt
Job Family: Affiliates
Department: Strategy & Operations - Affiliates
Location: Corporate Office (Fort Wayne, IN)
JOB SUMMARY Professionally provide superior customer service while processing a large volume of product and service questions; maintain customer records. Identify sales opportunities through the building up of deep customer knowledge. Provide support to sales team through marketing campaigns, policy issuance, renewals, and quotes on small policy requests.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide excellent service to prospects and customers via email and phone. This includes promptly responding to and providing answers and filing...
Brotherhood Mutual
Fort Wayne, IN
Full Time
