06/24/2025
This role serves as the primary client facing contact point for assigned accounts and represents a source of subject matter expertise, guidance, and accountability for providing an outstanding client and customer experience. The Client Account Manager-II will be the account service expert for the plan, processes, and services being provided to their assigned accounts. This individual will have the responsibility to work closely with all AHP departments, carriers, and other benefit providers to ensure the organization provides prompt quality services to assigned schools, in a proactive manner whenever possible. The Client Account Manager-II is responsible for driving continuous quality and performance improvements through monitoring, extensive data analytics, process analysis, and delivery of performance and quality improvements to ensure timely, efficient, and effective high-quality services are sustained and that target service and productivity goals are achieved. The...
Risk Strategies
Grapevine, TX, USA
Full Time