780 bia customer service agent jobs found

Location:  Ohio, Indiana, Michigan Work Model: Remote Position type: Full time - salary We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work. Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   By joining the team as a Loss Control Construction Consultant, you’ll work with policyholders , agents, and company personnel through survey consultations and educational guidance.       How You’ll Make an Impact     Conduct Loss Control surveys and service activities in assigned territory for middle market Construction accounts with oversight from the Senior Loss Control Construction Manager and/or Loss Control...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.  How You’ll Do It Claims Technical Management: Independently handle all aspects of the workers’...

Location: Columbus, OH Work Schedule: 38.75hrs/week, Hybrid - 2 days in office (Tuesday & Wednesday) and 3 days remote. Duration: 10 weeks A Great Place to Intern Grange provides a unique internship experience through the Grange Intern Development Program. The 10-week program is designed to expose students to the insurance industry through networking, mentoring, hands-on work experience, and community service. The interns will work day-to-day in their respective departments while also working as a group on a corporate project, which concludes with a capstone presentation to senior leaders. If you’re up for the challenge, we encourage you to apply today! The 10-week internship program will be from mid-June to mid-August. Summary:    We're seeking an enthusiastic Digital Transformation & Analytics Intern to join our Customer Interactions Vendor Relations, Quality, and Training Team. In this entry-level role, you will assist in designing, implementing, and...

Acuity is seeking a Claims Intern to promptly investigate assigned claims to determine specifics surrounding a loss. This includes providing superior customer service to all involved parties, as well as obtaining information via phone, fax and email from agents, doctors, attorneys and other external parties involved in the claim. In this role you will preform an investigation and evaluation process by determining coverage under the insurance policy, evaluating liability, assessing damages, and forecasting reserves. Click here to learn more about the Acuity internship experience. Start Date: Summer 2026 ESSENTIAL FUNCTIONS: Proactively investigate, evaluate and resolve assigned auto physical damage and basic liability losses. Demonstrate superior communication and customer service skills in all aspects of the position. Place emphasis on meaningful correspondence and timely initial contact with parties involved in the claim. Accurately evaluate policy coverage by...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.  How You’ll Do It Claims Technical Management: Independently handle all aspects of the workers’...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Medical Only Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.  How You’ll Do It Claims Technical Management: Independently handle all aspects of the...

The salary range for this job posting is $55,132.00 - $88,210.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking an Inside Property Adjuster (Property Specialist II) for a home-based opening. While the preferred candidate will reside in Ohio or a surrounding state, we are open to hiring anywhere within our payroll footprint as seen on our careers page. In this role, you will report to a Manager, Property Claims. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Jencap  Partners is comprised of our corporate operations and s ervice teams who support our staff i n their commitment to achiev e greatness and exceed the expectations of our agency partners . The goal of corporate functions is to provide the necessary infrastructure, expertise , and services that enable our business to thrive, while also contributing to the overall success, efficiency, and...

FCCI empowers it’s teammates to deliver commercial insurance products and services so businesses can thrive and face the future with confidence.  If our mission statement appeals to you, come and be a part of our amazing team! We are seeking a dedicated and energetic  Agribusiness Risk Control Consultant to join our team. The consultant will engage with policyholder customers and agent partners, conduct workplace risk assessments, and assist customers in establishing and maintaining effective safety and risk control programs.  Additional responsibilities include:  coordinating and conducting training programs that will increase proficiency in safe practices and promote safety consciousness. This position will service accounts in Florida and as such, the ideal candidate will reside in Florida.  Regular travel will be required. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: Flexible Work Environment Paid...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely with preference for candidates to be located in Milwaukee WI, Minneapolis MN, Des Moines IA, Dallas TX, Kansas City MO, or Chicago IL** Essential Functions: Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts.  Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders. Provides advanced, expert level consultation by completing or...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Team Lead, Claims is responsible for leading a team of Adjusters and Specialists by monitoring their workloads, providing supervisory oversight for individual claim activities, and providing technical and jurisdictional direction on claims adjudication to ensure Pie is providing optimal claim outcomes and experiences for our clients.  Additionally, this role is responsible for performance management and development of direct reports. The Team Lead will report to and work directly with the Claims Manager to achieve team and departmental goals. The Team Lead will need...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Premium Audit Operations Specialist I proactively communicates audit results to insureds and agents via email, and coordinates the transition from audit completion to billing, including setting up payment plans and documenting agreements. This role reviews completed audits for content and context to effectively explain premium impacts to customers, while handling routine billing coordination within authority limits. The Specialist also contributes to process improvements by providing feedback and documenting best practices. Strong organizational skills,...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. As Director, Customer Service and Operations you oversee and manage end to end processes for all customer-facing policy support needs, policy changes and actions, as well as premium changes and audits. This role is accountable for Pie's customer service quality, audit effectiveness, and receivables management. From a leadership perspective, you manage all customer facing, operational functions at Pie. You are responsible for developing the strategy to ensure successful delivery in our day to day operations (service levels, resolution rates, quality) and will lead an...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The  Manager, Underwriting is responsible for the management and success of the Underwriting Team. The Manager, Underwriting drives the team to efficiently issue policies, underwrite submissions and support partner agents. You will lead the team to develop new processes, suggest product changes and develop other initiatives to grow the partner segment.   The Manager, Underwriting must be capable of taking the company in new directions specific to partner business while ensuring the needs of current partners are met.   How You’ll Do It Manage the team’s underwriting...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Manager, Pricing & Product position is responsible for the profit and loss of Pie's Workers Compensation and Commercial Auto book of business. They have ownership over product design and pricing, regulatory compliance, and distribution along with a focus on quantitative analytics for measuring profitability. The role is responsible for measuring and monitoring how the business metrics are performing in a given timeframe and identifying trends - looking at mix of business changes, quote and conversion levels, claims frequency and severity results, as well as...

Location: Texas, Colorado, Oklahoma, New Mexico  Work Model: Remote Position type: Full time - salary We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work. Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   By joining the team as a Loss Control Construction Specialist , you’ll work with policyholders , agents, and company personnel through survey consultations and educational guidance.     How You’ll Make an Impact     Provide training, onboarding, coaching, and quality oversight for any additional l oss c ontrol c onstruction c onsultants (new or existing) within your region Develop,...

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team. Our dynamic team is looking for a Senior Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting experience and strong agency relationships in the state of Georgia.  This position is hybrid and located in our Lawrenceville, GA office with the...