06/05/2025
Join NJM Insurance Group’s Medical Claim Services (MCS) team as a Business Process Analyst, where you will play a key role in driving process improvement and support business continuity and technology initiatives. This position requires subject matter expertise (SME) in Personal Injury Protection (PIP), Workers’ Compensation, and/or General Claims. The ideal candidate will have a strong understanding of current business processes and the ability to identify, design, and implement effective improvements. Essential Duties and Responsibilities: Monitor and triage the BPU Support Tracker, document production issues and coordinate resolution with IT, Production Support, and external vendors. Analyze existing processes and recommend improvements to enhance efficiency and effectiveness. Collaborate with cross-functional teams to define business requirements for transformational projects, system enhancements, and defect resolutions. Conduct root cause analysis to identify...
NJM Insurance
Trenton, NJ, USA
Full Time