2 client experience representative jobs found in Waco, TX

Job Description Do you have call center or customer service experience and an interest in insurance?  If so, our Client Experience team may be a great fit! Here’s why:  our Customer Service Reps provide excellent service by taking inbound calls from policyholders/customers regarding their policy. We also communicate via chat and email. You'll share your knowledge of our policy coverages with the customer and research any questions they have. You’ll record all information in our administration system, Life Comm. How we’ll support you:  Our trainers will teach you the admin system, and our life insurance policies. We also provide a comprehensive benefits package including medical, dental, vision, short and long-term disability, PTO + wellness days & wellness allowance, 401K plan with match, opportunities for advancement, bonus eligibility, and more! The details:  You'll work Monday – Friday 8-4:45 PM. Our office is the ALICO building. Who you are:...

Job Description Agent Support Representative    Build the future with us Are you driven by supporting customers with clarity, care, and accuracy and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Agent Support Representative , you will play a key role in delivering exceptional service to policyholders, agents, and internal teams by resolving inquiries, explaining policy details, and ensuring accurate updates to customer accounts. This position is a great opportunity to showcase your customer service skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As an Agent Support Representative , you’ll be at the core of our mission. Here are the main responsibilities: Communicate with...