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client service manager

4349 client service manager jobs found

MarshMcLennan
12/07/2025  
Captive Client Service Manager (Accounting)
Company: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Captive Client Service Manager - Accounting. This role can be based in any US office location. This position is responsible for the daily management and accounting functions of a portfolio of clients that can consist of insurance entities, captives, and reinsurance pools. This role provides financial monitoring and control and ensures regulatory compliance. It is a consulting, advisory, and managerial position. We will count on you to: Prepare or perform technical review of financial statements in accordance with US GAAP, Statutory, or IFRS Ensure all financial aspects of the client are efficiently managed Possess technical ability to discuss regulatory updates with clients Establish and maintain good working relationships with clients, prospects, client teams, other service providers, regulators and colleagues Manage financial audit process with...
MarshMcLennan NY, USA Full Time
Higginbotham
12/01/2025  
Commercial Insurance Client Service Manager
Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Corpus Christi, TX, USA Full Time
MarshMcLennan
11/23/2025  
Client Service Manager
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Manager at Marsh McLennan Agency (MMA). Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Service Manager in the Client Center , you’ll direct and manage Client Service...
MarshMcLennan Greensboro, NC, USA Full Time
Higginbotham
11/12/2025  
Commercial Insurance Client Service Manager
Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Corpus Christi, TX, USA Full Time
Higginbotham
11/11/2025  
Commercial Insurance Client Service Manager
Position Summary:  The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Birmingham, AL, USA Full Time
CSI
11/07/2025  
Client Service Manager, Velocity-Remote
Job Description: Client Service Manager-Velocity Location: Remote   Are you passionate about turning data into actionable insights and building strong client relationships? CSI is seeking a Client Service Manager (CSM) to join our team and help drive client success through strategic analysis and consultative support. In this role, you’ll work closely with clients, strategists, and data scientists to deliver impactful presentations and ensure the smooth execution of our programs. You’ll report directly to the Director of Client Service and play a key role in maintaining long-term partnerships. What You’ll Do: Serve as the primary point of contact for clients, providing strategic guidance and ensuring program success. Coordinate and manage the client analysis schedule to ensure timely reviews. Create and deliver presentations using data from CSI’s internal warehouse and other sources. Collaborate with internal teams to optimize implementation...
CSI USA Full Time
Heffernan Insurance Brokers
10/29/2025  
Client Service Manager
Objective: The Client Service Manager is responsible for delivering a high level of service to Heffernan Financial Division clients and to the Advisors the Client Service Manager supports in the Division. The Client Service Manager is expected to enhance client relationships as well as be an advocate for each client. In all aspects of the position, the Client Service Manager must promote professionalism, have a positive attitude, and take a proactive approach to their role. Managing ahead of the Advisors day-to-day flow and staying on top of each client are of paramount importance. Client Service Manager must be highly conscientious, organized, and accurate in their work.   Responsibilities Include: Respond to all client requests as soon as possible. Update voicemail greeting message daily. Create, maintain, and update client and prospect accounts and agreements with LPL, CRM, and GRP as needed. Create, send, process, and follow up on all client paperwork...
Heffernan Insurance Brokers Scottsdale, AZ, USA Full Time
Higginbotham
10/28/2025  
Commercial Insurance Client Service Manager
Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Insurance Client Service Manager in our Brookhaven, MS  office. Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes...
Higginbotham Brookhaven, MS, USA Full Time
Higginbotham
10/27/2025  
Commercial Lines Client Service Manager
Position Summary: The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Full Time
Higginbotham
10/24/2025  
Personal Lines Client Service Manager
The Personal Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for personal lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities:   None Essential Tasks: Preparing and processing endorsements requests for submission to insurance carriers, including invoicing, and timely follow-up to confirm receipt. Verification of rates, exposures, and prior premiums to ensure accurate policy records. Handling/processing policy cancellations, billing inquiries, and related issues with attention to detail and efficiency. Work closely with Senior Insurance Managers for the review and approval of endorsements and renewals. Provide exceptional client service and support policy retention efforts through proactive communication and problem-solving. Respond to and process certificate of insurance (COI), ID Cards, and billing questions as...
Higginbotham Houston, TX, USA Full Time
HUB International
10/15/2025  
Client Service Manager
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus provides our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. WHY CHOOSE HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the...
HUB International Newport Beach, CA, USA Full Time
Higginbotham
10/14/2025  
Commercial Lines Client Service Manager
Position Summary: The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Full Time
Higginbotham
10/01/2025  
Commercial Insurance Client Service Manager
Stahl & Associates Insurance, a Higginbotham Partner, has an immediate opening for a Commercial Insurance Client Service Manager for our Oldsmar, FL  office. Position Summary:  The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures...
Higginbotham Oldsmar, FL, USA Full Time
Higginbotham
09/24/2025  
Commercial Lines Client Service Manager
Position Summary: The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Full Time
Higginbotham
09/02/2025  
Commercial Lines Client Service Manager
Position Summary: The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Waco, TX, USA Full Time
Higginbotham
08/16/2025  
Commercial Insurance Client Service Manager
Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Insurance Client Service Manager for our Lafayette, LA office. Client Service Managers at this location are Responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include: Processes and Invoices policies Assists clients with making coverage changes and completes all service requests efficiently Maintains detailed customer records in the management system (Epic) Answers or refers insured's questions and concerns regarding policies Core Competencies: Leadership : Display leadership skills and ability to motivate fellow employees Ability to Analyze and Solve Problems : Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to Detail : A strong focus on completing...
Higginbotham Lafayette, LA, USA Full Time
Higginbotham
07/25/2025  
Commercial Insurance Client Service Manager
Position Summary: The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...
Higginbotham Ridgeland, MS, USA Full Time
Higginbotham
07/25/2025  
Commercial Insurance Client Service Manager
Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core Competencies:...
Higginbotham Lafayette, LA, USA Part Time
MarshMcLennan
12/07/2025  
Business Insurance Client Service Manager
Company: Marsh McLennan Agency Description: Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. This position offers a hybrid work schedule, with an expectation to work out of our regional office locations regularly, as decided by business needs. Support the goals, service standards and business practices of Marsh McLennan Agency....
MarshMcLennan Clearwater, FL, USA Full Time
Unum Group
12/14/2025  
Manager, Client Success - VB Service/Billing
Job Posting End Date: December 26 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their...
Unum Group Columbia, SC, USA Full Time

 

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