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client service manager

2041 client service manager jobs found

03/16/2023  
Account Manager/Executive – Specialty (Up to Senior Level) – Western Michigan (REMOTE) Featured
Work for an amazing non-profit entity leader in a niche insurance segment where client service and retention is the name of the game.  The primary responsibility of the Account Manager is to strategize how best to service and retain existing members in both the Property Casualty (PC) Pool and Workers’ Compensation (WC) Fund.  The Account Manager with be point of contact between company and clients working in a very collaborative environment.  This includes service requests, and risk management/coverage related questions ensuring an amazing customer experience. Responsibilities: Build and foster long-term working relationships with constituencies of importance including professional associations and decision makers Call on management personnel and other parties to retain, promote and service PC and WC products Conduct account visits throughout the year Represent company at functions, member outings, conferences, and seminars to build and...
The Murphius Group Remote (MI, USA) Full Time
03/16/2023  
Account Manager/Executive – Specialty (Up to Senior Level) – Southeastern Michigan (REMOTE) Featured
Work for an amazing non-profit entity leader in a niche insurance segment where client service and retention is the name of the game.  The primary responsibility of the Account Manager is to strategize how best to service and retain existing members in both the Property Casualty (PC) Pool and Workers’ Compensation (WC) Fund.  The Account Manager with be point of contact between company and clients working in a very collaborative environment.  This includes service requests, and risk management/coverage related questions ensuring an amazing customer experience. Responsibilities: Build and foster long-term working relationships with constituencies of importance including professional associations and decision makers Call on management personnel and other parties to retain, promote and service PC and WC products Conduct account visits throughout the year Represent company at functions, member outings, conferences, and seminars to build and...
The Murphius Group Remote (MI, USA) Full Time
03/16/2023  
Commercial Lines Account Manager/CSR - St. Joseph, Michigan Featured
Job Summary: A n ambitious and entrepreneurial insurance agency growing rapidly in Michigan looking for a highly motivated individual to join our team as a Commercial Lines CSR – Account Manager. Attention to detail and superior customer service is a must. Agency represents a premier group of insurance companies which enables you to provide multiple quotes for your clients to meet their insurance needs at a competitive price. Retain current clients by proactively recognizing client needs and providing advanced solutions. We believe that we operate best as a team. ESSENTIAL FUNCTIONS Manage renewal and new business quoting Develop and maintain strong carrier and client relationships Assist clients in reporting claims Perform insurance policy, coverage, and exposure reviews Identify and assist in developing cross selling opportunities Pursue a program for personal and professional development Perform projects and tasks as assigned...
The Murphius Group St. Joseph, MI, USA Full Time
03/16/2023  
Benefit Analyst (Hybrid to fully remote available) - Grand Rapids, MI Featured
JOB DUTIES: Track all renewals, schedule potential marketing activity, and coordinate with Account Manager and Producer Prepare analyses in accordance with client service calendar financial meetings (e.g., post renewal, mid-year review, pre-renewal, renewal). Analyses may include but are not limited to: Market review analysis Renewal rate and funding projections and modeling Analysis of claims utilization Rate and contribution analysis Benchmarking Financial funding analysis (e.g., fully insured vs self-funded) IBNR and claims lag analysis Review and interpret data to develop alternative strategies, plan modeling and cost reduction opportunities. Technical analysis of group insurance contracts and financial arrangements. Request applicable claims reports. Consult with Account Manager and Producer on a quoting or negotiation strategy.  If quoting is...
The Murphius Group Hybrid (Grand Rapids, MI, USA) Full Time
01/30/2023  
Account Manager Featured
$50,000 - $60,000 yearly
Essential Duties and Responsibilities include the following- ·         Provide client services for designated prospects and clients, managing the submission (RFP) process, securing information to effectively market to all carrier partners, preparing all new and renewal submissions for marketing, analyzing data, reviewing proposals, and implementing communication strategies with the client and/or producer. ·         Stay abreast of markets, products, and carrier competitiveness to provide a comprehensive product portfolio to the client. ·         Knowledge of Agency Management System, keeping data current and staying up to date on system requirements, updates etc. ·         Act as a liaison between the client and insurance companies in order to resolve all normal service issues regarding billing, claims, eligibility and other customer service issues. ·         Dive into the technical details of plan design and cost analysis when preparing to...
Fulcrum Risk Solutions Columbia, SC, USA Full Time
03/16/2023  
Personal Lines Account Manager (Hybrid to fully remote available) - Grand Rapids, MI Featured
Responsible for providing continuous service to all personal lines new and existing clients and assisting the producer in retention of business, as well as seeking growth opportunities within book of business.  Through servicing, develop a thorough knowledge of the accounts, becoming liaison between the insured, the producer, or other departments within the agency and the carriers. Writing all new business policies Maintain and service all renewal policies Assist insureds with their service needs (ie changes, cancellations, etc) Identify competitive carriers for possible remarketing of existing business to help retain accounts. Ensure all quotes are accurate prior to being proposed Responsible for documentation control (scanned, paper, electronic, verbal, etc) Knowledge of Quality Control Compliance standards for department   Desired: Proficient with MS Office Suite Knowledge of...
The Murphius Group Hybrid (Grand Rapids, MI, USA) Full Time
03/21/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Boston, MA, USA
03/21/2023  
Client Service Manager II
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Boston, MA, USA
03/21/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Shelton, CT, USA
03/21/2023  
Senior Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Latham, NY, USA
03/18/2023  
Client Service Manager Trainee - Achieve July 2023
PLEASE NOTE: The program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...
Gallagher St. Louis, MO, USA
03/18/2023  
Client Service Manager Trainee - Achieve July 2023
PLEASE NOTE: The program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...
Gallagher Kansas City, MO, USA
03/18/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Rolling Meadows, IL, USA
03/18/2023  
Senior Client Service Manager-Commercial Lines Insurance 94487
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Pearland, TX, USA
03/16/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way , our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. Key Responsibilities: The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction,...
Gallagher Glendale, CA, USA
03/15/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher West Des Moines, IA, USA
03/15/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Fond du Lac, WI, USA
03/14/2023  
Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Rochester, NY, USA
03/10/2023  
Client Service Manager Trainee - Achieve July 2023
Please note: The Program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...
Gallagher Boston, MA, USA
03/10/2023  
Senior Client Service Manager
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...
Gallagher Rolling Meadows, IL, USA