2526 client success manager jobs found

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role At CCC, Client Success is a commercial growth function. Twenty-seven of the top 30 insurance carriers run on CCC. Our Client Success team is responsible for helping customers realize value from their investment, drive adoption, and achieve meaningful...

Job Title: Client Success Manager Location: Remote Classification:   Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday-Friday: 8:00am-5:00pm About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. In addition to winning the Gold Stevie Award for Employer of the Year in 2023, HUB is honored to be recognized by Forbes as one of America’s Best Large...

Description Summary: Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers. Duties and Responsibilities: Grow and maintain client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met.  Will work with commercial customers. Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering...

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business outcomes. Acting as strategic partners and trusted advocates, CSMs build relationships across client organizations - from day-to-day users to executive and economic buyers - to drive adoption, satisfaction, retention, and growth.   CSMs proactively guide client goals internally, orchestrating cross-functional teams across multiple workstreams to deliver a seamless client experience. Through data-driven insights, industry expertise, and proactive communication, CSMs align internal teams and client stakeholders to foster long-term value realization. Responsibilities Client Advocacy & Strategic Partnership Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor throughout...

Title : Senior Manager, AI Engineering & Platform Location: Overland Park, Kansas (On-site Monday through Thursday; remote work available on Fridays) Salary Grade : Salaried Exempt   Virtus Insurance, a nine-time Best Places to Work in Insurance award ‑ winner, is redefining what a modern brokerage looks like. We are fast, specialized, and relentlessly client ‑ centric, operating across Hospitality, Real Estate, Private Capital, Benefits, Construction, Retail & Distribution, Food & Beverage and Small Business / Personal Lines. Our culture rewards ownership, excellence, and fearless pursuit. We are looking for a builder who wants to create the technology foundation that will power the next chapter of Virtus.   What This Role Is: The Senior Manager, AI Engineering & Platform is responsible for designing, building, and maintaining the technology infrastructure that supports Virtus' long-term AI and operational strategy....

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Consultant, Scrum Master to strengthen delivery discipline, execution transparency, and collaboration across Product, Engineering, and Delivery. This role will use Jira/Planview, capacity data, flow metrics, and quality signals to improve predictability; apply strong SDLC, DevOps, CI/CD, testing, and release-flow knowledge; ensure accurate portfolio status reporting; coach teams toward ownership and continuous improvement; and facilitate productive ceremonies and constructive conflict...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Client Relationship Manager (CRM), Employee Benefits, is the primary liaison between insurance carriers and clients, managing employee benefit programs, renewals, and day to day service inquiries. They ensure plan compliance, analyze benefit trends, and provide advice...

Company Details Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With an entrepreneurial culture and a strong emphasis on analytics, the company helps employers better manage their risk. It offers a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley’s success is a nimble approach to risk – the ability to quickly understand, think through, and devise a plan that addresses each client’s challenges, coupled with the strong backing of a Fortune 500 company. Its parent company, W. R. Berkley Corporation , is one of the largest and best managed property/casualty insurers in the United States.   The Company is an equal employment opportunity employer. Responsibilities The Clinical Risk Manager – Temporary performs medical risk...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Complex Claims Specialist Employment Type: Full-Time FLSA Status: Exempt Location: In Office - Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.     Summary: We are looking for a highly capable Complex Claim Specialist to join our team and work from our Omaha office.  Alternatively, we can fill this position in our Albany, office. We work together in the office five days a week in order to strengthen our culture,...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Senior Claims Specialist Employment Type: Full-Time FLSA Status: Exempt Location: In Office: Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location. Summary: We are looking for a highly capable Senior Claims Specialist to join our team and work from our Omaha office.  Alternatively, this position can be filled to work from our Albany office. We work together in the office five days a week in order to strengthen our...

Job Description: Hawthorn River, a Computer Services Inc. (CSI) company, is looking for an experienced and customer-focused Implementation Specialist II to help financial institutions successfully adopt and launch Hawthorn River’s loan origination software. In this role, you will serve as a trusted partner to customers throughout the full implementation lifecycle—from initial discovery and data gathering through system configuration, testing, training, go-live support, and post-launch stabilization.   This position is ideal for someone who enjoys managing complex projects, building strong client relationships, solving business and technical challenges, and helping customers translate operational needs into effective software solutions. The Implementation Specialist II will lead and coordinate Loan Origination Software implementation projects while ensuring each engagement remains aligned with customer expectations, project timelines, and the broader goals of Hawthorn River...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Mid-Market Commercial Lines Account Manager   to join our growing team in Dedham or Boston, MA.       The Mid-Market Account Manager plays a vital role in our Commercial Lines Service team and is at the center of delivering exceptional client experiences. This position partners closely with Account Executives to help design, support, and execute tailored insurance solutions for a diverse portfolio of mid-market commercial clients. You will be actively involved in the service, placement, and growth of accounts, making a meaningful impact on both client success and the overall business.   In this role, you will thrive by staying organized, managing and interpreting data, and ensuring accurate documentation within agency management systems. Strong...

About Acrisure :   A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.     In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   Summary:      The Managing Client Advisor for the South reports to the Vice President, Commercial Lines for the South Commercial and is responsible for translating regional growth priorities into disciplined execution across an assigned team of Client...

Summary: The   Managing   Client   Advisor   for West Michigan reports to the Vice President, Commercial Lines for West Michigan and is responsible for translating regional growth priorities into disciplined execution across an assigned team of   Client   Advisor s. This role leads day-to-day sales performance by reinforcing pipeline rigor, coaching to   client -facing behaviors, and driving accountability for new business,   client   expansion, retention, and cross-sell activity. In addition to leading a team of   Client   Advisor s, the   Managing   Client   Advisor   is expected to maintain an active presence in the market and may carry a personal book of business as determined by the needs of the region. Scope:   This role is responsible for leading the assigned sales team within West Michigan Commercial Lines, executing growth strategies established by the Vice President, Commercial Lines, and driving...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Personal Lines Account Manager to support our growing Client Service Center. This position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team! This position can be filled in Chicago, Atlanta, Philadelphia or Houston Job Responsibilities: The Claims Manager is responsible for the oversight and management of primary casualty claims. This individual will be responsible for leading...

Description Summary: The Private Bank Wealth Advisor II is the primary client relationship manager in the Huntington Private Bank responsible for developing, delivering, and managing a high-net-worth client’s Wealth Plan. Duties and Responsibilities: Builds relationships with existing and new clients and coordinates the involvement of other specialists to fulfill the client’s Wealth Plan with a strong focus on capturing assets under management, loans, and deposits. Self-acquires new business by being active and well connected in the community and with external centers of influence. Responsible for providing legendary client service to retain client relationships. Builds strong relationships across all Huntington business segments to deepen client relationships. Works with relationships of moderate to high complexity. Knowledgeable on key compliance and regulatory requirements. Performs other duties...

Description Summary: The IT Service Delivery Manager serves day-to-day Information Technology (IT) needs of assigned Business Segment.    Duties and Responsibilities: Identifies and develops relationships with business and delivery partners.  Assists in the development of strategy, planning, funding, and delivery of technology products and services to the assigned Business Segment and delivery partners.  Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.  Responsible for financial transparency across IT (including initiatives and base operations) for assigned Business Segment. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree Minimum 7 years of related experience Hands on backlog refinement, sprint planning, delivery execution, dependency management, risk identification,...

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. About Howden Private Capital   Howden Private Capital is a leading insurance brokerage and advisory business serving private equity sponsors, corporate acquirers, real estate investors, lenders, and other institutional clients. We provide specialized risk management and insurance solutions...