1495 contact center customer care associate jobs found

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Personal Lines (PL) Underwriting Automation & Technology role supports strategic transformation by identifying and executing automation opportunities within underwriting processes. The associate: Leads initiatives from  concept through implementation , including business cases and cost–benefit analysis. Uses  data and analytics (pre-/post‑production results, profitability analysis, validation, ongoing monitoring) to drive decision‑making....

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Due to our growth at Nationwide and in support of our investment in Middle Market Custom Solutions, we are hiring Associate Territory Managers (ATMs) in key geographies.  These ATM openings present the opportunity to join our Middle Market Business Development organization with an assigned territory and a seasoned peer mentor to heavily partner with while growing in the role.  You’ll have direct responsibility for the profitable growth of a defined portfolio,...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Recruiting Consultant operates as a strategic advisor to senior leaders, leveraging market intelligence, data insights and a skills-based approach to shape forward-looking talent strategies. This individual expands diverse talent pipelines, anticipates workforce needs and delivers high-quality, timely hiring outcomes that align to enterprise priorities. The ideal candidate balances exceptional recruiting execution with modern, digitally enabled capabilities, including the use of AI and advanced sourcing strategies. They champion continuous improvement, drive innovation across the hiring lifecycle and elevate both candidate and hiring leader experiences...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join a high-impact underwriting team where you’ll be a go-to resource for partners, help shape smarter decisions on complex cases, and play a key role in training and process improvement. In this role, you’ll balance technical underwriting responsibility with collaboration, coaching, and project work—offering plenty of visibility to leadership and opportunities to grow your influence and expertise. Associate responsiveness & communication Serve as a daily resource for questions from team...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. FINRA SIE, Series 6, and Series 63 licenses/designations are required for this position.   It is strongly preferred that applicants hold their SIE and Series 6 licenses at the time of application. If that is not the case, the selected candidate must obtain all licenses within 120 days of start date.   This position will be hired on a hybrid, SuccessFlex basis. The hired associate must reside within 35 miles of the following location(s): Ohio: 1000 Yard St, Grandview Heights, OH,...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Client Services Analyst p rovides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products. This position will be with National Indemnity Company in Omaha, NE and hybrid at management discretion after a period of 6 months. This position is NOT ELIGIBLE for employer visa sponsorship. What will you do? Serves as the point of contact for customers on all technology support items. Acts as first point of contact with customer via telephone, e-mail or other...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Client Services Analyst p rovides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products. This position will be with National Indemnity Company in Omaha, NE and hybrid at management discretion after a period of 6 months. This position is NOT ELIGIBLE for employer visa sponsorship. What will you do? Serves as the point of contact for customers on all technology support items. Acts as first point of contact with customer via telephone, e-mail or other...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Location: The location of this position is flexible and open to virtual and/or remote based applicants. What to Expect: This role is an individual contributor role. Although it doesn't immediately involve leadership responsibilities, there is potential in the future for the role to grow and change. Ideal Candidates will have:  Surety Claims and/or strong Construction Litigation experience highly preferred. JD preferred. #LI-BC1 Job Description...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join our team as a Corporate Security Officer and play a key role in maintaining a safe, secure, and professional workplace. This is a great opportunity to be part of a corporate environment where your attention to detail and commitment to service truly make an impact. This first shift position offers a consistent schedule from 7:00 AM to 3:00 PM, Friday through Tuesday, with Wednesdays and Thursdays off. Flexibility to work weekends and holidays as needed is required. We are looking for a...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, Business Delivery – Role Addendum (Pet Operational Excellence) This position can be fully remote for the right candidate. In addition to the core Director, Business Delivery job description, the following role-specific expectations apply for Pet Operational Excellence. Scope & Team Lead a team of 6–10 associates (mix of delivery leaders/analysts) with clear accountability for performance, development, and engagement. Operate as a hands-on delivery leader – able to move...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Territory Director is a National Accounts Director role within Nationwide’s Personal Lines Sales & Distribution organization.  They role will report to the Partner Management AVP, supporting Personal Lines  engagement and activation of assigned Networks and Brokers (firms) to deliver long term profitable growth. This is a senior level individual contributor role, which will manage Personal Lines relationships and results with assigned firms,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Auto PD Adjuster – Service Claims. This role follows a schedule, working 11:30 AM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Auto PD Adjuster – Service Claims. This role follows a schedule, working 11:30 AM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...

Overview Position Summary:   Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! An in-person interview may be required during the hiring process. Our next class start date is June 22, 2026 and consists of 8 weeks of paid training.   If you’re passionate about helping people restore their lives when the unexpected happens, and providing the  best customer experience, then our Mercury Insurance Claims team could be the place for you! We offer dynamic and challenging opportunities to those who want to make a meaningful impact.    Under general supervision, the Claims Representative is responsible for investigating and resolving auto physical damage and property damage claims in a timely and efficient manner, while providing exceptional customer service in a team environment. The Claims Representative will handle a...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. What you’ll really do day-to-day Prospect & consult: Make proactive daily outreach to Financial Professionals (FAs/advisors, plan sponsors, administrators) to uncover needs, position product solutions, and support practice management. Territory co-ownership: Operate in sync with an External Wholesaler—planning campaigns, following up post-meeting, handling illustrations/proposals, and progressing opportunities through the pipeline. Market intelligence: Stay on top of...

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us! CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking an Underwriting Associate to join their growing team in the Worcester, MA, Windsor, CT, King of Prussia, PA, Portland, ME, Bedford, NH, Somerset, NJ, or Syracuse, NY area. This is a full time, non-exempt role. This is a hybrid opportunity (2x a week in office, 3x remote). POSITION OVERVIEW:  This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas...