1013 customer care consultant jobs found

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Senior Claims Consultant with Transportation experience to join our growing team. This role is a strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data...

Job Description: Title:   National Analytic Consultant   – Employee Benefits     Work Mode:   Remote Eastern Time Zone and Florida Only   | Location/Supporting:   Longwood, FL   |   Requirement/Experience :    5-7 years experience   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Responsible for leading and supporting IOA Benefits Group data...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, Technology Project Management (Annuity Modernization Program) Location: Hybrid, Columbus, Ohio Department: Nationwide Financial – Annuity Technologies Position Summary The Director, Technology Project Management role for the Annuity Modernization Program is responsible for leading the execution and delivery of one of Nationwide Financials’ most strategic technology transformation initiatives. This leader will oversee a complex portfolio of work focused on modernizing annuity platforms,...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Marketing Enablement & Capability Consultant serves as a strategic partner to the business, helping improve marketing and sales enablement capabilities through performance consulting, business analysis, and capability planning. This role collaborates with leaders and cross-functional partners to identify business needs, recommend solutions, and drive measurable business outcomes through the effective use of processes, technology, and learning strategies.   What You'll Do Partner with business leaders, Marketing Operations, Sales Development & Training, Technology, and vendors to identify capability needs and define desired business...

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Denver, CO . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Attend insurance carrier meetings and ability to independently lead client meetings, as required. Working accounts start to finish; may have some Client Service Specialist support and/or supporting Sr. Client Service Consultant, servicing larger, more complex accounts. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as well as items...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Strategic Expense Lead - Nationwide Financial Sr. Consultant Role summary The Strategic Expense Lead is a senior individual contributor responsible for improving expense efficiency and strategic influence across Nationwide Financial. The role connects corporate priorities with business-unit strategy through recommendations on spend, productivity, allocations, benchmarking, AI-enabled opportunities, and other enterprise efficiencies. It brings a cross-business perspective, strengthens Corporate Expense and business-unit relationships, and turns financial and external insights into actions...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Help shape how specialized insurance solutions reach the market. Nationwide is looking for a Marketing Consultant to help grow our Excess & Surplus Lines (E&S) Wholesale business. In this role, you’ll turn business priorities, market insights, and customer needs into marketing strategies that help wholesale agents and brokers understand the value of Nationwide’s specialized solutions. You’ll work at the intersection of strategy and execution—developing positioning and messaging, shaping integrated marketing plans, and partnering with experts across product, underwriting, distribution, creative, digital, media, communications, and marketing...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As an Annuity Consultant, FinTech, the role serves as Nationwide’s subject-matter expert for the Registered Investment Advisor (RIA) and advisory technology ecosystem and as a connector among business leaders, wholesalers, advisors, RIAs, custodians, fintech platforms, outsourced insurance desks, and technology partners. The role evaluates market and competitor capabilities, translates advisor and business needs into secure, scalable technology solutions, and guides partner relationships...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. We are seeking a Senior Consultant with a proven track record of activating Voice of the Customer insights with business leaders to influence priorities, shape decisions, and drive measurable improvements in the customer experience, moving beyond reporting insights to partnering with the business to define actions, build alignment, and ensure feedback leads to meaningful change. They will also bring thought leadership in Voice of the Customer and customer research, helping evolve how we listen, analyze, and act on feedback across...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-AS1 #LI-remote Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to hear from you! Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-AS1 #LI-remote Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to hear from you! Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other...

Job Description: We are looking to add a Sr. Client Service Consultant to join our Property Casualty team in Sioux Falls, SD. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Take ownership and lead accounts by servicing the largest and most complex accounts; Client Service Specialist and Client Service Consultant support dependent upon account size. Demonstrates exceptional customer service and operates as an effective partner with clients to include, but not limited to: Market renewal policies and negotiate with insurance company underwriters; Reviews insurance in place and assesses future needs of client; Evaluates and recommends insurance options for clients; Maintains an awareness of complex or significant claims situations and assists in claims process management as requested, to ensure client claim issues are...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Annuity Experience Team seeks to define the goal state experiences across our partner and member lifecycle by understanding their needs & expectations when working with Nationwide. We translate that into a vision and roadmap for the future, drive planning activities, sponsor execution, drive desired benefits and measure progress towards the goal state. This specific role will initially focus on supporting the new business experience for financial professionals (and may evolve beyond over...

Responsible for leading customer experience-focused projects and serving as a subject matter resource on cross-functional programs and initiatives that impact member interactions, perceptions, and outcomes. The Strategist evaluates business initiatives for potential member experience risks, develops recommendations and mitigation strategies, and partners with business areas to incorporate customer experience principles into project planning, design, implementation, and measurement. This role helps ensure the voice of the customer is represented in key decisions and that customer experience considerations are embedded consistently across initiatives that affect members. Develop, coordinate, and implement customer experience programs intended to improve member interactions and reduce avoidable friction across products, services, communications, and business processes.  Create mitigation strategies to address identified experience risks, define intended outcomes, establish...

Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative of ways! We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence. What you’ll do: Work with team members to strategically and proactively manage claims and claim-related issues to the most expedient, cost effective resolution; provide quality customer service to all stakeholders. Identify claims that need additional management and work with team members to resolve concerns or escalate to the...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide....

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a Work-From-Home (WFH) position involving approximately 30-50% travel to agency partners throughout the respective territory and holding underwriting authority & accountability across all sizes of Small Commercial business. Territory: San Diego County & Surrounding Areas The successful candidate must live within the assigned territory. Preferably, this individual will be based in or near the Northern San Diego area. Qualified...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a Work-From-Home (WFH) position involving approximately 30-50% travel to agency partners throughout the respective territory and holding underwriting authority & accountability across all sizes of Small Commercial business. Territory: Nebraska & Colorado *This territory includes all of Nebraska and Colorado. Overnight travel (likely averaging 1 week/month) is required. The successful candidate must live within the assigned territory....

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We welcome candidates who are bilingual in Spanish and English, as these skills are preferred and highly valued for this role. FINRA Series 6, 63 and 65 licenses, Life and Health license are required for this position. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. (Internal Use Only) Compensation Band: E.SD60 #LI-YA1 #LI-REMOTE Job Description Summary At the heart of our work with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Business Insurance department is seeking a Regional Vice President for Commercial Lines to join our growing team in our Syracuse, NY branch.    Position summary:   Reporting to the Zone or Regional Executive, The Regional Vice President is responsible for driving profitable growth in the assigned territory. The Regional Vice President leads the execution of the CORE (middle market and small commercial) businesses operating plans, new business development, retention, and distribution management. The RVP leads and coordinates Enterprise-Wide strategies across assigned territory; is accountable for top-line growth and collaborates with all Specialty Business to achieve those results....