1482 customer care representative jobs found

Job Responsibilities and Requirements Job Responsibilities and Requirements: The Customer Care Representative handles inbound call volume from our customers and business partners to assist with claim status and claim process, explanation of their policy/contract, and service inquiries. Representatives work closely with our callers to address questions and provide policy related information through building a professional rapport to address all levels of a customer’s inquiry.  Duties and Responsibilities: •    Answers inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants •    Communicates complex information in terms callers will understand •    Resolves a wide variety of questions and inquiries for our customers •    Assumes ownership and timeliness in supporting our customers and business partners on claim status, report requests, or policy/contract information •    Performs multiple tasks and navigates through multiple systems...

Summary: Customer Care Representatives respond to inquiries from policyholders, prospects, and coworkers through multiple channels of communication.  Uses general insurance and jewelry knowledge gained through education and/or experience to promote personal jewelry insurance to potential policyholders and jewelers. Position involves handling both inbound and outbound customer interactions. Anticipated start date: September 28th, 2026 Post training hours will include Monday 9:30-7, Tuesday-Thursday 10:30-7 and Friday 10:30-6. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to...

Be the Voice That Makes Workers’ Comp Work Better At MEMIC, we believe great teams are built on compassion, expertise, and trust. Our mission is to make workers’ compensation work better—and it starts with the people answering the phones every day. Guided by our values of being conscientious, curious, transparent, expert, and true partners, we deliver service that truly matters. We’re hiring a Customer Service Representative to serve as a first point of contact for claims‑related calls. If you thrive in a fast‑paced environment, enjoy helping people, and excel at accuracy and multitasking, this role is for you. 🎧 What You’ll Do Answer inbound calls on customer service and First Report of Injury (FROI) phone lines Provide friendly, professional support to providers, agents, insureds, and injured workers Accurately enter First Reports of Injury while speaking with callers Resolve claim‑related questions or route calls appropriately for quick resolution Serve...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a n   Inside Sales Specialist   to join our growing team !         This position is ideal for someone eager to launch a career in the insurance industry, with a strong interest in sales, customer service, and professional development.   You will play a key role in expanding our current operation by helping to build customer relationships and supporting our sales initiatives.   This teammate will   solicit , establish, and   maintain   rapport with retail agents to secure new and renewal business as well as   participate   in USLI’s 50/50 Sales training program.    Candidates will be engaged in a 24-month training and development program that will prepare the participant to become a superior insurance professional. The focus of the training...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company Fort Lauderdale, a member of Bridge Specialty Group   is   seeking   an   Underwriting Assistant   to join our growing team in   Fort Lauderdale, FL !        The Underwriting Assist will   assist   the Underwriter by reviewing insurance applications, inspections, and other pertinent information to evaluate, classify, and rate submissions for insurance by performing the following duties.        How You Will Contribute:        Work with Underwriter, ensuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued...

Description Premium Audit Services and CSO Involuntary Market are inbound service environments that perform a variety of customer support duties. These duties include, but are not limited to, handling inbound calls and emails and serving as a primary contact for support and service related to commercial audits and involuntary market workers’ compensation policies.   The  Associate Customer Service Representative  will address questions and concerns from policyholders, agents, business partners, and third parties in an accurate and timely manner. This role provides support across a highly diverse, cross-functional product set, technology platforms, and applications. Employees in this role must be able to follow detailed procedures, apply problem-solving skills, and complete both routine and non-routine tasks and duties.   This is a metric-based role and includes, but is not limited to, performance expectations around talk time behaviors, after-call work,...

Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Chandler, AZ   (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will...

Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Liberty Lake, WA   (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a n   Inside Sales Specialist   to join our growing team !         This position is ideal for someone eager to launch a career in the insurance industry, with a strong interest in sales, customer service, and professional development.   You will play a key role in expanding our current operation by helping to build customer relationships and supporting our sales initiatives.   This teammate will   solicit , establish, and   maintain   rapport with retail agents to secure new and renewal business as well as   participate   in USLI’s 50/50 Sales training program.    Candidates will be engaged in a 24-month training and development program that will prepare the participant to become a superior insurance professional. The focus of the training...

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.  AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide.  Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect.  Through operating subsidiaries, Sompo International writes agriculture, casualty and...

Kick off your career at Sentry! Dive into real auto claims from day one, gain hands-on training, assess liability, and grow into a confident, knowledgeable claims expert Associates will be based out of our Nashville, TN or Davenport, IA office following the hybrid work model. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Customer Care Specialist to join our growing team .   The Customer Care Specialist will keep existing bill counts and policy premiums on the books by notifying members that their premium is due .  Assist members making payments, setting up recurring payments, or getting to the sales department if they are interested in a new policy or a new level term product.   How You Will Contribute:       Mailing out reminder and lapse letters in timely from the system.    Consistently meet expectations of at least 50 outbound calls per day.   Review retention reports daily to see where numbers are and where focus needs to be.   Work through assigned tasks of unpaid accounts .     Assist on...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for an Account Manager Trainee . We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends! A hybrid work environment is available with this position. A DAY IN THE LIFE AT ARROWHEAD In this position, you will develop the knowledge and skills to provide technical and advanced administrative support to our producers. You will also develop the knowledge and ability to provide consultation and technical support as the first point of contact for customers. Additionally, you will compile data, perform routine and non-routine tasks, and processes renewals and endorsements to support the underwriting process. Client Management You will provide an outstanding client experience focusing on daily...

Kick off your insurance career! Dive into real auto claims from day one, gain hands-on training, assess liability, and grow into a confident, knowledgeable claims expert. An entry-level Claims Representative position requi res a learning nature, empathy and interpersonal skills along with a strong desire to assist customers.     We're currently recruiting for a Claims Representative to work within our Motorcycle Unit   This position will be located at our Davenport, IA office following the hybrid work model —this role is NOT available for remote work.     What You'll Do   As an entry-level Claims Rep, you will :   Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.   Develop investigative claims skills by taking and reviewing...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company Fort Lauderdale, a member of Bridge Specialty Group   is   seeking   an   Underwriting Assistant   to join our growing team in   Fort Lauderdale, FL !        The Underwriting Assist will   assist   the Underwriter by reviewing insurance applications, inspections, and other pertinent information to evaluate, classify, and rate submissions for insurance by performing the following duties.        How You Will Contribute:        Work with Underwriter, ensuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   Cary, NC (On-site) - Kildaire Branch Position Schedule/Shift:   Monday - Friday 8:30am–6pm ET (One Rotating Saturday a month working 9:00am - 1:00pm)  Position Summary   Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth.  Key Responsibilities   Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings.  Lead Generation & Promotions: Generate leads, share travel and insurance specials, provide travel information,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 11338 North Community House Road Charlotte, NC 28277 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and...

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...