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customer care representative

1593 customer care representative jobs found

Reliance Matrix
07/28/2026  
Customer Care Representative - Retirement Services / Part-Time
Job Responsibilities and Requirements *This is a part-time position* The Customer Care Representative handles inbound call volume from our customers and business partners to assist with claim status and claim process, explanation of their policy/contract, and service inquiries. Representatives work closely with our callers to address questions and provide policy-related information through building a professional rapport to address all levels of a customer’s inquiry.  Duties and Responsibilities: Answers inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants. Communicates complex information in terms callers will understand. Resolves a wide variety of questions and inquiries for our customers. Assumes ownership and timeliness in supporting our customers and business partners on claim status, report requests, or policy/contract information. Performs multiple tasks and navigates through multiple systems...
Reliance Matrix United States Part Time
The Hartford
07/25/2026  
Customer Care Representative
CRS I Claims - CQ10AN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. In this role, you’ll help our customers rebuild their lives and get back to work as soon as reasonably possible after an unexpected event happens. The Hartford will provide you with 5 weeks of paid training, as well as ongoing coaching and development to ensure your success.    START DATE: Monday, September 21, 2026 WORK ARRANGEMENT: This role will have a 100% Remote Work arrangement. However, to broaden career growth, collaboration, and...
The Hartford Charlotte, NC Full Time
One80 Intermediaries
06/08/2026  
Customer Care Representative - Personal Insurance
The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.  Your Impact:  Answers all incoming telephone calls promptly/professionally and documents calls in accordance with department protocols.   Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.    Provides accurate information to insured in accordance with company policy or research information, when necessary (i.e., use computerized system to verify coverage, payment received, etc.)  Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution.    Obtains comparative quotes on personal lines insurance (i.e., automobile,...
One80 Intermediaries New York, NY Full Time
Reliance Matrix
05/20/2026  
Customer Care Representative
Job Responsibilities and Requirements Job Responsibilities and Requirements: The Customer Care Representative handles inbound call volume from our customers and business partners to assist with claim status and claim process, explanation of their policy/contract, and service inquiries. Representatives work closely with our callers to address questions and provide policy related information through building a professional rapport to address all levels of a customer’s inquiry.  Duties and Responsibilities: •    Answers inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants •    Communicates complex information in terms callers will understand •    Resolves a wide variety of questions and inquiries for our customers •    Assumes ownership and timeliness in supporting our customers and business partners on claim status, report requests, or policy/contract information •    Performs multiple tasks and navigates through multiple systems...
Reliance Matrix United States
Guardian
07/24/2026  
Customer Care Associate II
Please Note: This position will be remote-based. Customer Care Agent- Starting pay rate is $18.00 per hour ($37,440) with a 3% annual bonus target. Do you want to be part of a collaborative Customer Response team? In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state disability, state paid family leave and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims. At Guardian we foster a team culture where ‘People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards”. If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider. Customer Response Unit. You are: A consummate professional with excellent verbal...
Guardian Home, PA Full Time
Indiana Farmers Mutual Insurance Company
06/11/2026  
Field Property Claims Adjuster II - Hiring for 3 IN Territories Featured
We are currently seeking three experienced, customer-oriented Field Property Claims Professionals to join our Claims Team and serve customers in communities throughout the following three Indiana Territories. Ideal locations include, but are not limited to:  1.  Bloomington, IN   - Jasper, Columbus and Southwest IN 2.  Evansville, IN   - Jasper, Vincennes, Southwest IN 3.  South Bend, IN   - Northeastern IN and Northcentral IN  This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.  We are looking for a customer-oriented claims professional who enjoys working independently, building relationships, and delivering fair, timely claim resolutions that make a meaningful difference, for our...
Indiana Farmers Mutual Insurance Company Remote (IN)
eHealth
07/28/2026  
Sales Support Representative, Seasonal
Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.  Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. eHealth's mission is to connect Medicare beneficiaries with quality, affordable health insurance and Medicare plans. To accomplish this mission, we need Sales Support Representatives to serve as a friendly first point of contact for our beneficiaries.  Sales Support...
eHealth United States Full Time
Sedgwick
07/28/2026  
Claims Representative - Liability | Auto | Jurisidication: All States | Licensing: TX/FL preferred (Hybrid - Downers Grove, IL)
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Representative - Liability | Auto | Jurisidication: All States | Licensing: TX/FL preferred (Hybrid - Downers Grove, IL) Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?    Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations....
Sedgwick Naperville, IL Full Time
CRC Group
07/28/2026  
CRC Benefits - Customer Service Representative (Hybrid / Temporary)
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Temporary Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This temporary role supports our team during our busiest time of year by providing excellent customer service, assisting with high client contact projects, and ensuring the accuracy and integrity of company information. Assignment Details: • Up to 6-month assignment depending on business needs – Full time hours • Hours are typical 8-5 M-F Eastern Time • Possible overtime hours required Our...
CRC Group Dallas, TX Full Time
Travelers
07/28/2026  
Claim Operations Specialist
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Charlotte, NC Full Time
Travelers
07/28/2026  
Claim Operations Specialist
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Diamond Bar, CA Full Time
Travelers
07/28/2026  
Workers Compensation Claim Representative Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Diamond Bar, CA Full Time
Bridge Specialty Group
07/27/2026  
Sr. Analyst, Brokerage Placement - Personal Lines
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a  Sr. Analyst, Brokerage Placement  to join our growing team .       As a Brokerage Placement Senior Analyst, you will provide the “running start” for the brokerage team on more complex insurance risks. Research opportunities will allow you to advance your analytical skills and offer consultative support to our partners. Your ability to develop lasting relationships will result in the creation of new business opportunities, ultimately driving sales and growth.     How You Will Contribute:       Underwriting Mastery: Review and evaluate submissions for acceptability, ensuring alignment with company guidelines. Negotiate with precision coverage terms and requirements. Provide timely issuance of quotes and bind policies effectively. Gather...
Bridge Specialty Group United States Full Time
Travelers
07/27/2026  
Claim Operations Specialist
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers West Bridgewater, MA Full Time
Sedgwick
07/25/2026  
Care Team Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Portland, ME : 179 John Roberts Rd, South Portland, ME 04106 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick South Portland, ME Full Time
Sedgwick
07/25/2026  
Leave of Absence Coordinator
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Center of Excellence📍 Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Chicago, IL Full Time
Sedgwick
07/25/2026  
CA Lien Negotiator and Hearing Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance CA Lien Negotiator and Hearing Representative This role is specifically focused on attending and representing clients at workers' compensation hearings throughout California. The primary responsibility of this position is hearing preparation, attendance, and advocacy, making it an excellent opportunity for professionals who enjoy presenting cases and serving as a direct representative in legal proceedings. Are you looking for an opportunity to join a...
Sedgwick CA Full Time
Sedgwick
07/25/2026  
Workers Compensation - Claims Representative | Downer's Grove, IL
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workers Compensation - Claims Representative | Downer's Grove, IL Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?   Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.  Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s...
Sedgwick Naperville, IL Full Time
Sedgwick
07/25/2026  
Claims Representative - Workers Compensation | Jurisdiction: WA | Licensing: WA - Hybrid
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Representative - Workers Compensation | Jurisdiction: WA | Licensing: WA - Hybrid Are you looking   for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?      Apply your  Claims Representative, WC knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.    Enjoy flexibility and autonomy in...
Sedgwick Portland, OR Full Time
Sedgwick
07/25/2026  
Sedgwick Career Kickoff: Opportunities Await in Cedar Rapids
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sedgwick Career Kickoff: Opportunities Await in Cedar Rapids Career Kickoff: Opportunities Await in Cedar Rapids   Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place...
Sedgwick Cedar Rapids, IA Full Time

 

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