1261 customer care specialist jobs found

Crum & Forster Company Overview Travel Insured International , a Crum & Forster company, is hiring a Customer Care Specialist.   Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.   Because protecting travelers' journeys isn’t just our business—it’s our promise. Our promise to protect every traveler, every experience, every time. Travel Insured International travel protection meets our travelers in the moments that matter. We are here. Go be there.   Travel Insured International is hiring our next class of Customer Service...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.   We’re hiring a Customer Care Specialist. Candidates will be considered for Level I, II, or III based on skills, prior experience, and qualifications. This role centers on providing claims-focused customer support, guiding policyholders through the claims process with accuracy and attention. Whether you have a solid foundation in claims service or bring years of expertise, we’d be excited to hear from you and help you build your career with our Customer Experience Center. Requirements: • High school diploma or equivalent  • College degree and/or industry designations (e.g., CPCU, AINS, API) preferred •Experience in insurance claims or related customer support preferred Qualifications • High degree of dependability, motivation, flexibility, and ability to take ownership   •Articulate professionally with clear and...

Job Title:   Customer Care Specialist Location:   Springfield, IL   About Acrisure     A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.     In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.    ESSENTIAL FUNCTIONS Answer incoming calls and document claim file activities for multi-state workers’ compensation claims. Set up new losses and document claims file activities upon loss...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and complaints...

Job Description: We are looking to add a Builders Risk Specialist to join our Property Casualty team in Minneapolis, MN . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Maintain accurate client, underwriting and policy information in the agency management system. Ensure all documentation is saved and organized in a timely manner in the content management system. Prepares certificates of insurance and evidences of property insurance. Invoice agency bill transactions. Analyze and model project risks to determine catastrophic risk. Support in the preparation of builders risk submissions. Assess quotes for accuracy and assist in preparation of builders risk client proposals. Track builders risk expiration dates ensuring the necessary extensions are requested and endorsed. Qualifications: Education:...

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work underwriting National Account new and renewal excess general casualty business including negotiating price, terms and conditions with retail broker partners while proactively managing capacity, risk appetite and profitability. Preferred risk profile targets customers with 250M or more in revenue, with emphasis on Fortune 500 companies. Our broker partners are extremely important to our underwriting model and success; we are seeking someone with the ability to develop as well as strengthen relationships and a strong...

Sentry Insurance, a Mutual Company, is excited to share this Risk Control Consultant opportunity. Our dedication to customer service is embodied by our best associates. At Sentry, our associates take care of our customers with a passion for service and delivering business results. We are currently seeking a risk control professional that is technically proficient, self-motivated and results driven to fill an open position within our West Shared Services division. You must be able to conduct comprehensive safety and risk management assessments, provide our Underwriting teams with a strong analytical opinion of risk to support our goal of profitable growth within variety of middle to large premium market segment for Dealerships, Construction, Manufacturing, Wholesale Trade, Retail, Commercial Real Estate and Service industries. In addition, the successful candidate will develop close relationships with our agents and policyholders, conducting selected safety seminars and training,...

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Attend insurance carrier meetings and ability to independently lead client meetings, as required. Working accounts start to finish; may have some Client Service Specialist support and/or supporting Sr. Client Service Consultant, servicing larger, more complex accounts. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as...

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2024!   Our next class start date is 1/6 and consists of 8 weeks of paid training.   Training is  Monday through Friday from 8:00am-4:45pm PST . After training we offer a fixed schedule of 40 hours per week  Monday through Friday from 8:00am-4:45pm PST .   An in-person interview may be required during the hiring process. Geo-Salary Information The compensation for this role is based on geographic location as follows:   $29.33  per hour (CA, NJ, NY, WA, HI, AK, MD, CT, RI, and MA) $26.92  per hour (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, and ME). $24.52  per hour (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, and WV)   This position is a work from home position...

Role: Production Implementation Specialist Location: Dallas, Texas (Hybrid) Reports to : Senior Production Support Manager About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home. About This Role : We are seeking a proactive and detail-oriented Production Implementation Specialist who thrives in fast-paced environments and brings a customer-first mindset to every aspect of the implementation and support process. In this critical role, you will be responsible for onboarding and supporting insurance organizations and producers as they integrate with Hippo’s platform to sell Hippo...

Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.   Under direct supervision, the Associate Claims Specialist develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.   You will be required to go into the office twice a month if you reside within 50 miles...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Casualty Claim Specialist – Michigan PIP – The Auto Club Group What you will do: The Auto Club Group is seeking prospective Claim Specialist who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed. Complete an investigation of the...

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Focus will be to develop capabilities within the team and create the foundation for various Operational Automation to include driving self-service. Overall goal to increase fleet compliance to desired configuration while reducing time to market for customer needs. Skills To Be Successful Extensive knowledge and experience with infrastructure automation, enable self-service Proven change management to support SDLC for various automation development Technical requirements include but not limited to VRA Ground up development utilizing Python,...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for an innovative and results-driven Data Scientist to join our Marketing Analytics team. In this role, you’ll play a pivotal part in shaping Nationwide’s marketing analytics strategy—developing advanced measurement frameworks, designing rigorous experiments, and leveraging AI-driven insights to inform smarter marketing decisions. As a key contributor, you’ll transform data into actionable intelligence through cutting-edge technology and cross-functional collaboration. The ideal candidate combines exceptional analytical expertise with a strong grasp of experimental design and the ability to communicate complex ideas clearly and persuasively....

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a field-based role on the National Catastrophe Response Team. This position is responsible for managing property claims in response to catastrophic events across the country. As a field-based adjuster, you will be deployed to areas impacted by large-scale disasters—such as hurricanes, tornadoes, floods, or other major events—to assess damages, support policyholders, and help communities begin the recovery process.   The role requires extensive travel (up to 80%), often on short notice, and the ability to work in high-pressure,...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Job Description Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the...

Argo Group International Holdings, Inc .  and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description A Brief Overview Argo Group currently has a challenging opportunity for a Senior Underwriter in their Environmental line of business.  This is a production underwriting position responsible for marketing, underwriting and processing assigned lines of business. Responsibilities may also include participating in special projects and mentoring less experienced staff.   The role will work onsite (5 days per week) at our New York City or Chicago office location. The primary duties...