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customer experience representative

1480 customer experience representative jobs found

Capitol Federal
02/23/2026  
Customer Experience Representative
Job Description: Pay: $16.50 per hour  Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences. We are seeking people who will go above and beyond to meet our customer’s needs. As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently. Qualities for a Customer Experience Representative: People-First Mindset Patient Effective Problem-Solving Skills Ability to Work Under Stress Effective Listening Skills You will receive: Opportunities for career growth Benefits are available to anyone working 20 hours or more per week! What you’ll need to apply: High school...
Capitol Federal Topeka, KS, USA Full Time
Swyfft
01/19/2026  
Customer Experience Representative
At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft! About...
Swyfft Remote (Morristown, NJ, USA) Full Time
AssuranceAmerica
12/05/2025  
Customer Experience Representative
JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport...
AssuranceAmerica McAllen, TX, USA Full Time
We Insure
11/11/2025  
Join Our Talent Network: Customer Experience Representative
Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...
We Insure Austin, TX, USA Full Time
Athens Administrators
02/11/2026  
Senior Claims Examiner - Texas Workers' Compensation Featured
$82,000 - $98,500 yearly
ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today!   POSITION SUMMARY Athens Administrators has an immediate need for a full-time Senior Claims Examiner to support our workers compensation department.   Employees who live less than 26 miles from the San Antonio, TX office are required to work once a week in the office on a day determined by their supervisor between Tuesday – Thursday. The remaining days...
Athens Administrators Remote (TX, USA)
ISC: Integrated Specialty Coverages
03/06/2026  
New Business Agent (Workers Comp)
About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The New Business Agent will initially concentrate on learning about our...
ISC: Integrated Specialty Coverages Sacramento, CA, USA Full Time
ISC: Integrated Specialty Coverages
03/06/2026  
Renewal Agent (Workers Comp)
About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary: The Renewal Agent role involves ongoing management of clients, aiming to...
ISC: Integrated Specialty Coverages Sacramento, CA, USA Full Time
Pacific Life
03/06/2026  
Underwriting Support Specialist II
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Underwriting Support Specialist to join our Workforce Benefits Division. This role is 100% remote. You’ll stay connected to Pacific Life from your home office. How you’ll help move us forward: Must be able to generate accurate manual rates for group insurance products, ensuring compliance with established policies,...
Pacific Life GA, USA Full Time
The Baldwin Group
03/05/2026  
Customer Service Representative- Westwood Insurance Agency
Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much...
The Baldwin Group Los Angeles, CA, USA Full Time
Sentry
03/05/2026  
Associate Claims Representative - Liability
Experienced claims professionals supporting The General’s nonstandard auto business through investigations, liability decisions, and settlement negotiations This role will be filled following our hybrid work model at our Goldsboro, NC; Tampa, FL; El Paso, TX; Nashville, TN; Davenport, IA; Madison, WI; or Stevens Point, WI offices. This role is  NOT  available for remote work.   Area of support:  EST, CST In this role, you'll investigate and resolve insurance claims with a focus on efficiency and accuracy. You'll independently manage a caseload, negotiate settlements, and communicate effectively with policyholders, vendors, and other stakeholders. You'll leverage your analytical, decision-making, and problem-solving skills to determine liability and ensure fair claim resolutions. This role is responsible for handling minor to moderate coverage, negligence, and damage issues. What You'll Do    As an Associate Claims Representative-Liability, you will have the...
Sentry Nashville, TN, USA Full Time
Arbella Insurance
03/05/2026  
BIA Customer Service Agent - Personal Lines - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent in one of our Massachusetts locations.  We have flexibility to add to staff in one of the following MA towns: Abington, Fall River, Methuen, Norwood or Taunton .  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training...
Arbella Insurance Norwood, MA, USA Full Time
Encova Insurance
03/05/2026  
Intake Representative, Claims
The salary range for this job posting is $35,037.00 - $56,059.00 annually + bonus + benefits. Pay Type: Hourly The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. We have an opening with the primary role entering loss reports for Workers' Compensation. The ideal candidate will have experience in either Workers' Compensation, Property & Casualty or a call center background.   While we may prefer candidates who reside closer to our Columbus, Ohio office or Charleston, WV office that could work a hybrid or remote schedule, we will also consider candidates anywhere in our approved payroll states who can work full time remote.   This position will report to the Intake Manager....
Encova Insurance Columbus, OH, USA Full Time
Legal & General America
03/05/2026  
AppAssist Interview Representative
Overview At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not just today but long-term as well. Our people are the driving force behind everything we achieve. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.   We’re a forward-thinking company energized by our work and how we show up for one another. Our culture is built on meaningful impact and genuine enjoyment, because we believe great work and great experiences should go hand in hand. By offering career development opportunities, comprehensive benefits, and programs that support your wellbeing, we help you thrive personally and professionally. We are here for you, here for good and here for better....
Legal & General America Frederick, MD, USA
Freeway Insurance Services America
03/05/2026  
Call center!! Bilingual Insurance Sales Trainee/Sales Representative
We are GROWING and we are searching for you! Join our team and unlock your potential.   Pay Range:   For an Bilingual Insurance Sales Representative is $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible....
Freeway Insurance Services America Trenton, NJ, USA Full Time
Freeway Insurance Services America
03/05/2026  
Bilingual Customer Service Representative
We are Growing and searching for you! Pay Range:  For a Bilingual Customer Service Representative is  $15.92-$16/ hourly.    What We Offer:   No cold calling involved Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. Our Company:   Confie and its family of companies...
Freeway Insurance Services America Passaic, NJ, USA Full Time
Freeway Insurance Services America
03/05/2026  
Bilingual Insurance Sales Trainee/Sales Representative
We are growing and searching for you!     Pay Range: For a Bilingual Insurance Sales Representative is $16-$20/ hourly.    Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!      Our Company: Confie  and its family of companies - Freeway Auto Insurance , Acceptance  Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the  #1 Personal Lines Agency  by the  Insurance Journal  for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights! We are proactively looking for  bright, talented , and  motivated  individuals who are goal oriented and excited for career advancement.  Come Grow With Us! What We Offer:...
Freeway Insurance Services America Syracuse, NY, USA Full Time
Freeway Insurance Services America
03/05/2026  
Acceptance Insurance- Sales Trainee/ Sales Representative
We are GROWING and we are searching for you! Join our team and unlock your potential.     Pay Range: For a Insurance Sales Representative  is $16-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!   What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible....
Freeway Insurance Services America PA, USA Full Time
Freeway Insurance Services America
03/05/2026  
Acceptance Insurance- Sales Trainee/ Sales Representative
We are GROWING and we are searching for you! Join our team and unlock your potential.     Pay Range: For a Insurance Sales Representative  is $16-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!   What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible....
Freeway Insurance Services America Sharon Hill, PA, USA Full Time
Freeway Insurance Services America
03/05/2026  
Bilingual Insurance Sales Trainee/ Sales Representative
We are GROWING and we are searching for you! Pay Range:   For a Insurance Sales Representative is $15-$19/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or...
Freeway Insurance Services America Columbia, SC, USA Full Time
Freeway Insurance Services America
03/05/2026  
Bilingual Insurance Sales Trainee/Sales Representative
We are GROWING and we are searching for you! Pay Range : For a Bilingual Insurance Sales Representative is $16-20/ hourly. Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! Our Company: Confie  and its family of companies - Freeway Auto Insurance , Acceptance  Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the  #1 Personal Lines Agency  by the  Insurance Journal  for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights! We are proactively looking for  bright, talented , and  motivated  individuals who are goal oriented and excited for career advancement.  Come Grow With Us! What We Offer: Uncapped...
Freeway Insurance Services America Buffalo, NY, USA Full Time

 

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