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customer service call center representative

969 customer service call center representative jobs found

Amynta Group
03/22/2025  
Customer Service/Call Center Representative - Adjudication
We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not limited to: processing claims, providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns from customers; follows-up with common questions to document nature and status of claim; communicates in a clear and educated manner. Processes routine or standard claims and a variety of forms based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate; requests and reviews photos/receipts to complete processing if...
Amynta Group Grand Rapids, MI Full Time
Amynta Group
03/22/2025  
Customer Service/Call Center Representative - Tech Hire/Field Services
We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including field technicians and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims and cases based on plan guidelines and meeting or exceeding department metrics for productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Provides primary dispatching and administrative duties related to scheduling requests for service to technicians. Creates, dispatches and processes work orders to field personnel while ensuring all appropriate documentation and data entry is completed in a timely manner; interprets and follows-up on technician reports. Develops strong relationships with technicians and business partners....
Amynta Group Grand Rapids, MI Full Time
Amynta Group
03/22/2025  
Customer Service/Call Center Representative - Resolution
We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner. Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution. Contacts retailers,...
Amynta Group Grand Rapids, MI Full Time
CorVel
05/08/2026  
Customer Service Representative I - Workers' Compensation Call Center
The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams. This entry-level position is ideal for individuals looking to start a career in insurance, claims management, or customer service within a professional environment. You will assist claim adjusters by addressing inquiries, clarifying information, and ensuring accurate communication between all parties. Training will be provided to help you succeed and grow in this role. This role requires internet upload and download speeds of at least 80Mbps. This role is available for both remote and hybrid work arrangements.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer and return inbound and outbound phone calls promptly and professionally. Review claim history in the system and provide accurate information to callers. Collaborate with claim adjusters to...
CorVel Norristown, PA Full Time
AAA Insurance - Jon Gilroy Insurance Agency
06/19/2026  
AAA Insurance - Customer Service Representative Featured
$50,000 - $75,000 yearly
Licensed Insurance Agent / Customer Service Representative  AAA Insurance – Jon Gilroy Insurance Agency Waterford, MI **$2,000 Bonus For Current AAA/Meemic Experience ** (To be paid after 90 days of employment) We're a growing AAA Insurance agency looking for a licensed insurance professional who wants great clients, a supportive team, and a positive office culture. This is not a call center. No micromanaging. No corporate red tape. Just a team that works hard, supports one another, and enjoys coming to work. Life happens. We believe in flexibility, open communication, accountability, and treating people like adults. *Must have P&C license to be considered for this position. This is an   in-office   position located in Waterford, Michigan. Remote work is   not   available at this time. What You'll Do  Service auto and home insurance clients  Handle policy changes, billing questions, and coverage reviews  Quote and follow up on new...
AAA Insurance - Jon Gilroy Insurance Agency MI
Amynta Group
08/05/2026  
Customer Service Representative, Remote
We’re thrilled that you are interested in joining us here at the Amynta Group! Come "Build" Your Career with Builders & Tradesmen's Insurance Services Builders Tradesman Insurance Services (BTIS) is nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products. The CUSTOMER SERVICE REPRESENTATIVE I is responsible for providing exceptional customer service to our network of agents. Responsibilities include but are not limited to: answering heavy call volume on phone queue, providing standard information, completing forms within guidelines and meeting or exceeding department metrics for call handling and quality. Must be able to work Pacific Time Zone, 8AM - 5PM ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion. Assists consumers by providing highest level of customer service; remains...
Amynta Group AZ Full Time
Berkley
08/05/2026  
Customer Service Representative
Company Details   Berkley One  is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.   Why Join Us? At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.   What We Value A client-first mindset with a passion for delivering exceptional experiences Curiosity, creativity, and a drive to challenge the status...
Berkley Scottsdale, AZ
Reliance Matrix
08/04/2026  
Customer Care Representative - Retirement Services / Part-Time
Job Responsibilities and Requirements *This is a part-time position* The Customer Care Representative handles inbound call volume from our customers and business partners to assist with claim status and claim process, explanation of their policy/contract, and service inquiries. Representatives work closely with our callers to address questions and provide policy-related information through building a professional rapport to address all levels of a customer’s inquiry.  Duties and Responsibilities: Answers inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants. Communicates complex information in terms callers will understand. Resolves a wide variety of questions and inquiries for our customers. Assumes ownership and timeliness in supporting our customers and business partners on claim status, report requests, or policy/contract information. Performs multiple tasks and navigates through multiple systems...
Reliance Matrix United States Part Time
Nationwide
08/04/2026  
Representative, Annuity Solutions Center
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. This role will be hired on a SuccessFlex basis and is a hybrid work role.  The office location will be:   1000 Yard Street, Grandview Heights, Ohio 43212 You must reside within a 35-mile radius of the listed address. Training schedule: The 6-week training for this role will be 9 AM – 5:30 PM EST, Mon – Fri.  In office days will be Tuesday &...
Nationwide Grandview Heights, OH Full Time
Amynta Group
08/04/2026  
Customer Service Representative I
We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs CUSTOMER SERVICE REPRESENTATIVE I We’re thrilled that you are interested in joining us here at the Amynta Group!  BTIS is currently hiring a Customer Service Representative I and we would love to have you join our team!  As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country.  The candidate will work closely with team members and collaborate with other departments to provide an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department.  We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role:...
Amynta Group Remote, OR Full Time
One80 Intermediaries
08/04/2026  
Customer Service Representative - AVMA Professional Liability
The Customer Service Representative for AVMA Professional Liability provides frontline support to policyholders, addressing inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.  Your Impact:  Respond to customer inquiries via phone, email, and chat in a professional, courteous and timely manner  Escalate complex issues to senior team members or management as needed  Research and resolve customer questions related to coverage, claims, billing, and policy details.  Maintain accurate records of customer interactions and transactions  Identify opportunities for process improvement and...
One80 Intermediaries Remote, OR Full Time
Amynta Group
08/01/2026  
Customer Service Representative
We’re thrilled that you are interested in joining us here at the Amynta Group! The Amynta Group, is currently seeking experienced Bilingual and Non-Bilingual Customer Service Representatives for its Fort Worth, TX call center location. The Customer Service team will be responsible for handling all incoming calls from our customers. The Customer Service and Claims Department is a fast-paced environment where we strive to provide exceptional customer service. We are seeking energetic employees who possess a pleasant attitude, have prior call center phone skills, can answer incoming calls with a smile in their voice, while multi-tasking on claims at the same time, and who work well with other team members. Above market starting pay! Full Benefits within 30 days! Start a new career in an ever-growing industry! The Amynta Group, is currently seeking experienced Bilingual and Non-Bilingual Customer Service Representatives for its Fort Worth, TX call center location. The Customer...
Amynta Group TX Full Time
Sedgwick
08/01/2026  
Memphis Sedgwick is Growing—Join Us at Our Hiring Event!
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Memphis Sedgwick is Growing—Join Us at Our Hiring Event! 🚀 Open House Hiring Event – Launch Your Career With Us! Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations...
Sedgwick Memphis, TN Full Time
Pacific Life
08/01/2026  
Consultant Relations Director
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We area actively seeking a talented Consultant Relations Director to join our team. This role will require approximately 25% travel throughout the US. As a Director, National Markets, focused on building key consultant relationships, you’ll play a key role in Pacific Life’s growth and long-term success by being responsible for growing the Pacific Life...
Pacific Life CO Full Time
Pacific Life
08/01/2026  
Operations Advisor Mgmt Specialist
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job; it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Operations Advisor Management (“OAM”) Specialist to join our Life OAM team. This role is hybrid based in our Newport Beach, CA or Omaha, NE office. As an OAM Specialist, you’ll move Pacific Life, and your career forward by facilitating complex inquiries for our Inforce Life business. You will be assigned a block of insurance...
Pacific Life Newport Beach, CA Full Time
Independence Pet Group
08/01/2026  
Customer Service Representative- Lost Pet Recovery
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: PetPlace is seeking a Customer Service Representative- Lost Pet Recovery who will report to the Supervisor, Customer Service. The Customer Service Representative- Lost Pet is responsible for assisting customers by providing information about products and/or services, answering questions,...
Independence Pet Group Ontario, CA Full Time
One80 Intermediaries
08/01/2026  
Claims Supervisor (Life & Health)
The Claims Supervisor oversees the daily operations of the life and health claims processing team. This role ensures accurate, timely collection of documentation and efficient submission to insurance carriers. The Supervisor manages escalations, maintains key performance indicators (KPIs), and fosters team growth through training and development. The Claims Supervisor will report to the Director of Insurance Operations. Your Impact: Operations Management : Drive team productivity to ensure timely processing of life and health claims. Quality Assurance : Oversee the collection of complete documentation from claimants for seamless carrier submission. Relationship Management : Serve as the primary liaison between carriers, clients, and internal teams to resolve escalated issues. Performance Metrics : Manage phone coverage and monitor contact center KPIs, including service levels and abandonment rates. Talent Development : Lead new hire onboarding and...
One80 Intermediaries Peoria Heights, IL Full Time
GEICO
07/31/2026  
Customer Service Representative
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Customer Service Representative – Lakeland, FL Salary: $19.06-$23.82 per hour When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow...
GEICO Lakeland, FL Full Time
Porch Group
07/31/2026  
Claims Representative
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Claims Representative Location: India Workplace...
Porch Group IN Full Time
Pet Partners Pet Insurance
07/31/2026  
Customer Service Representative- Lost Pet Recovery
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: PetPlace is seeking a Customer Service Representative- Lost Pet Recovery who will report to the Supervisor, Customer Service. The Customer Service Representative- Lost Pet is responsible for assisting customers by providing information about products and/or services, answering questions,...
Pet Partners Pet Insurance Ontario, CA Full Time

 

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