1321 customer service call center representative jobs found

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not limited to: processing claims, providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns from customers; follows-up with common questions to document nature and status of claim; communicates in a clear and educated manner. Processes routine or standard claims and a variety of forms based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate; requests and reviews photos/receipts to complete processing if...

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including field technicians and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims and cases based on plan guidelines and meeting or exceeding department metrics for productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Provides primary dispatching and administrative duties related to scheduling requests for service to technicians. Creates, dispatches and processes work orders to field personnel while ensuring all appropriate documentation and data entry is completed in a timely manner; interprets and follows-up on technician reports. Develops strong relationships with technicians and business partners....

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner. Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution. Contacts retailers,...

Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 5-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience - 7 years in a row ! Our Contact Center team enjoy: Salary begins at $49,871.25 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials) Company paid training and professional state licensure. Potential annual bonus incentive worth up to 7.5% of your first year’s base salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% The Opportunity NJM is seeking talented, friendly customer service orientated...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month....

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description Primary Duties and Responsibilities (details of the basic job functions): Responds to member/customer requests for emergency road service in a call center environment.  Obtains information regarding type of service required (e.g. vehicle location, type of problem, etc.).  Provides basic information regarding Emergency Road Service benefits in accordance with Customer Interaction Model.  Performs geographical location spotting to determine potential service providers.  Communicates with contractors to provide information regarding member location, vehicle, type of problem, etc. and obtains estimated time of arrival.  Enters data into D2000 database and documents all relevant details.  Notifies member of estimated time of arrival and name of...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be hired on a hybrid SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Columbus: 1050 Yard Street Building Grandview Heights Ohio 43212 Required qualification: NF ISS Life Solutions Center experience. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. Compensation Grade: C3 Job Description Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Grandview: 1000 Yard Street Grandview OH, 43215 Work schedule: 3 days in office, 2 days remote. Please note: this is not a sales role and there is no commission. Are you a proactive and detail-oriented individual with a passion for sales? We’re seeking a Sales Support Specialist to join our team at Nationwide. In this role, you’ll play a crucial part in supporting our external and virtual wholesalers by scheduling appointments,...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Columbus: 257 East Town Street, Columbus OH, 43215  Work schedule: There will be a 6-9 month training period that will require 5 days onsite. Once training is completed, position will transition to a hybrid work schedule. Typical hybrid schedule is 2 days in office, 3 days remote. Overview : We are seeking a dedicated Customer Service Representative with a strong background in finance to join our team. The ideal candidate...

Would you like a job working in a fun and supportive environment? Are you a good multi-tasker with great phone skills and enjoy helping others? If you answered yes to these questions, you may be a good fit for one of our positions! As a Call Center Representative, you play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports. As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical support for the processing of claims. This position can be filled in a full-time or part-time capacity and will be scheduled 40 hours per week. Hours for this position are between 7:00 a.m. - 10:00 p.m. CST, Monday through Sunday. Our schedules are generated two weeks in advance, based on business forecasting. **New Hires coming to us will receive a $1000 Sign-on Bonus: $1500 Sign-On Bonus for Bilingual over the course of 1 year ** What You'll Do As a member of Sentry’s Claims...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary This individual is responsible for the initial creation of bills and contracts in our admin systems, and any changes to bills and contracts post-issue. The individual is a technical expert in understanding and creating bills and/or contracts. A strong ability to ask clarifying questions or raise red flags by utilizing knowledge and previous past trends. to help ensure we get it right the first time for the customer. The New Business Associate works closely with Implementation Consultants, Underwriting, and RGO offices which include sales representative...

Location(s) McAllen, Texas Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.      Position Summary :   If you’re a Customer Service professional with a passion for helping others, it’s time for you to take advantage of this unique opportunity. We are seeking a Bilingual  Customer Service Representative – Initial Loss to work at our Kemper office in our McAllen, TX location. In this role, you will...

Location(s) Miami, Florida Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.      Position Summary :   If you’re a Customer Service professional with a passion for helping others, it’s time for you to take advantage of this unique opportunity. We are seeking a Claims Customer Service – Initial Loss to work at our Kemper office in our Miami, FL location. In this role, you will serve as the first...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We...

Are You Driven?® We Are. We are a company of driven, enthusiastic and determined people. We celebrate achievement and success.  We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, It is our people that set us apart. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you. Why Join GAINSCO? GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO. GAINSCO is looking to hire a Bilingual Claims Representative. This individual should be looking to build a career within the industry, as our company will be growing, giving...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Description : The Auto Club Group is seeking a prospective Homeowners Claims Representative II who will work under normal supervision with an intermediate-level approval authority to handle moderately complex claims within Claim Handling Standards in the field or inside units.  Resolve coverage questions, take statements and establish clear evaluation and resolution plans for claims. Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim, and initiating documentation in the claim handling system.   Complete coverage analysis including a review of policy coverages and provisions, and the applicability to the reported...

Overview Make your passion your career.   Are you intrigued by exploring the ways that insurance can help business’ flourish? As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial. Is this where you want to begin your career with AmTrust Financial, or where you want to end up? Either way, we’re committed to helping employees explore their potential. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Answer incoming customer phone calls and take appropriate action for each call Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Use company policies to determine if there...

Location(s) P&C-Butterfield Road-Downers Grove-IL-AAC Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.  We are looking for dedicated, caring bilingual (Spanish/English) professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!    Our contact center is open from 8:00 am to 8:00 pm CST. The...

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our newly renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office) with a 10:30AM – 7:00PM daily work shift. We offer a competitive salary and benefits package including: $20/Hour Starting Pay Free snacks and...