35 customer service jobs found in Columbia, MO

LAR Customer Service Coordinator (Bilingual) Mexico City Your skills in Spanish and English make you the perfect fit for this highly rewarding role. You will play a front-line role in ensuring our clients are in the best hands when they are travelling in Spanish and English speaking countries – providing superior customer service in our clients’ greatest time of need. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people,...

LAR Customer Service Coordinator (Trilingual) Mexico City Your skills in Spanish, Portuguese and English make you the perfect fit for this highly rewarding role. You will play a front-line role in ensuring our clients are in the best hands when they are travelling in Spanish and Portuguese speaking countries – providing superior customer service in our clients’ greatest time of need. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest...

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer‑focused, mission‑driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producers—helping them navigate their workers compensation needs with confidence and care.   As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You’ll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem‑solving, teamwork, and continuous improvement.   At MEM, we believe in caring for our customers—and equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid‑friendly,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Columbia, MO Salary: $25.95 per hour / $52,275 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Columbia, MO who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- Columbia, MO Salary: $29.51 -$37.65 per hour/$59,000-$75,850 We are looking for talented Auto Damage Adjusters to join our team in Columbia, MO. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

Client Relations Agent Job Description: As a Client Relations Agent you will build customer relationships for SuretyBonds.com. This position adds value to the SuretyBonds.com client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our SuretyBonds.com website. What We're Looking For Team players who have internal passion, drive, and work ethic Goal-oriented producers who take pride in delivering tangible results Multitaskers who can prioritize tasks in a fast-paced environment Curious minds with an inherent eagerness to learn and adapt It Would Be Great If You Have These Skills Already Basic data entry Client-facing sales and/or customer service Bachelor’s or...

Customer Care Representative Columbia, MO Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM Pay negotiable commensurate with experience Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. What We're Looking For High energy and excitement for helping others Curious minds with an inherent eagerness to learn and adapt Excellent verbal and written communication Passion, drive, and work ethic to succeed within the company, team, and individually It Would Be Great If You Have These Skills Already Customer service or insurance industry experience Bachelor's or Associate's Degree (not required) MO Property and Casualty License (not required) Comfortability with navigating basic CRM...

A company built to serve you. It's your career, Shelter it! Cultivate Intern - End User Computing $15.51 per hour Job Level: Individual Contributor Applicants underrepresented in careers related in Insurance and Finance, which can include groups defined by - among other things - socioeconomic status, cultural experiences, physical or other disability, geographical origin and/or any life experiences that add diverse and underrepresented perspectives are highly encouraged to apply. What You Will Be Doing: This role supports the Tier 2 End User Computing team by resolving escalated technical issues, assisting with device deployment and inventory management, and maintaining accurate documentation. The position offers hands-on experience troubleshooting end-user hardware and software while contributing to continuous improvement of support processes. Designed as a developmental opportunity, it is ideal for individuals pursuing or early in an IT career who are...

A company built to serve you. It's your career, Shelter it! Repairable Auto Adjuster   $23.82 - $33.38 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Investigate, evaluate, and settle automobile material damage claims. Determine coverage and liability, set reserves, and negotiate settlements within authority and in accordance with company procedures, policy provisions, and legal obligations. May support catastrophe teams for auto losses as assigned. What We're Looking For: Requires excellent analytical, organizational, and decision-making skills. Superior...

A company built to serve you. It's your career, Shelter it! SIU Operations Specialist $23.82 – $29.54 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Support SIU operations by managing daily investigative workflows, reviewing and triage claim alerts, and ensure timely identification and assignment of items requiring SIU involvement. Support Claims leadership by coordinating administrative activities, managing system access, assisting with calls, and organizing team events. What We're Looking For: Typically requires at least two years of professional...

A company built to serve you. It's your career, Shelter it! Cultivate Intern - Auto Physical Damage Claims $15.51 per hour Job Level: Individual Contributor Applicants underrepresented in careers related in Insurance and Finance, which can include groups defined by - among other things - socioeconomic status, cultural experiences, physical or other disability, geographical origin and/or any life experiences that add diverse and underrepresented perspectives are highly encouraged to apply. What You Will Be Doing: Support the Auto Physical Damage Claims team by assisting with claim assignments, providing customer service, and completing administrative tasks to help claims progress efficiently and accurately, while gaining hands-on experience in insurance claims operations. Involved in various department functions and activities for the purpose of learning Shelter-specific policies, procedures, and methods of conducting business. Exposed to many facets of...

A company built to serve you. It's your career, Shelter it! Support Center Analyst I $22.63 - $28.06 / hour minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Deliver technical support to Shelter employees, agents, agency staff, and vendors. Answer questions pertaining to the use of Shelter online and PC applications. Investigate and solve problems, identify unusual problems, and recommend solutions. Maintain current knowledge of software used by Shelter Insurance. Assist with training Support Center Analysts as needed. Use problem management software to find trends...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Commercial Lines Client Advisor to join our growing team. A Commercial Lines Client Advisor is a performance driven individual that delivers insurance and advisory strategies to medium size companies and large fortune 500 companies that...

Purpose of the Role: To manage a team of on field and Desktop inspectors.   To drive best practice claims handling performance both in terms of optimal claims outcomes and customer service, and the technical and professional development of their team. Duties and Responsibilities 1. Functional Responsibilities: Manage the allocation of claims within their on field and desktop inspectors Provide a technical referral point for team members and manage performance, Keep the ( LoB ) Senior Manager advised of key Complex loss developments and wider Complex trends.   Execute strategic initiatives within their Inspectors team. Ensure Appraisals ‘Best Practices’ is maintained within their inspector team. Drive performance through required criteria Ensure claims are accurately assessments and proactively look for compliment within agreed service levels Embed use of balance scorecard/KPIs within team Develop and implement initiatives with...

Sr. Underwriter – Marine Cargo, Marine Liability and Contrators Equipment. At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Position Summary: The Senior Underwriter will contribute to the growth of the business by underwriting Marine products under general direction, issuing quotes and policies while ensuring standards and...

Analyst II Financial Control At AIG, we are reimagining the way we help customers to manage risk. This Analyst II Financial Control role will be an ideal opportunity to develop your experience and expertise in Financial Planning and analysis Make your mark in Finance Our Finance team plays an essential role in maintaining a healthy balance sheet at AIG. It delivers significant finance support for the overall enterprise, optimizing operations, controllership, funding, and capital structure to honor our stakeholder commitments. The team’s work is invaluable to informing leadership decision making, complying with regulatory requirements, and maintaining financial discipline, transparency, and controls, while providing timely and meaningful information. This role provides accounting and financial reporting on a GAAP and Statutory basis of accounting and is a significant contributor to a team that is responsible for financial close, analyzing and reporting the...

FNOL Cabin Agent Bilingual The bilingual agents of the FNOL booth are responsible for answering inbound calls in English received at the Mexico Contact Center covering a 7 x 24-hour service schedule for customers who need assistance due to an accident or assistance in compliance with local regulations and criteria established in accordance with AIG guidelines. This position is the only one we have in CC MEX to manage these calls from Monday to Saturday from 10:00 to 18:00 hrs. Who we are. American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to...

Territorial Executive, Multi Accounts - Warranty Make your mark in General Insurance  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer...

This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to a Team Manager, Underwriting Support.  The UW Asst is an individual contributor within the Underwriting Support Unit of the product field operations.  The individual is expected to actively develop their knowledge and understanding of the fundamental skills and functions of the underwriting support process, underwriting process, risk analysis, and operational drivers. Duties: This role handles the most complex accounts and provides technical guidance to the other junior support staff. The role works under moderate supervision. Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review....