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    • 50 States - Department of Insurance Websites
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    • ASA - American Society of Appraisers
    • ASSE - The American Society of Safety Engineers
    • Big "I" - Independent Insurance Agents & Brokers of America
    • CPCU Society
    • GIS - Gamma Iota Sigma - International Risk Management, Insurance and Actuarial Science Collegiate Fraternity
    • GUAA - Group Underwriters Association of America
    • IAIP - International Association of Insurance Professionals
    • ISA - International Society of Appraisers
    • NAHU - National Association of Health Underwriters
    • NAIC - National Associaton of Insurance Commissioners
    • NAIFA - National Association of Insurance and Financial Professionals
    • NAMIC - National Assoication of Mutual Insurance Companies
    • PIA - National Association of Professional Insurance Agents
    • PLUS - Professional LIability Underwriting Society
    • RIMS the risk management society
    • The Council of Insurance Agents & Brokers
    • Trusted Choice
    • WIFS - Women in Insurance & Financial Services
    • Other.....
  • Publications
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    • CFO
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customer service

2761 customer service jobs found

The Murphius Group
03/16/2023  
Commercial Lines Customer Service Representative (Hybrid to Fully Remote Available) - Grand Rapids, MI Featured
Job Duties: Work with producers on commercial accounts to service current customers as well as establish relationships with new customers.  Serve as the main point of contact on non-producer size accounts. Essential Duties and Functions: Servicing of commercial accounts Market and the renew existing accounts. Assist Producer in marketing new and renewal of larger accounts Monitoring and working reports: Follow ups, Expiration, Backward Expiration and Aged Receivables Assisting in the formulation of Department procedures Back up to other CSRs Assist in training staff Claims Other duties as assigned   Competencies: Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new...
The Murphius Group Hybrid (Grand Rapids, MI, USA) Full Time
The Murphius Group
03/16/2023  
Account Manager/Executive – Specialty (Up to Senior Level) – Western Michigan (REMOTE) Featured
Work for an amazing non-profit entity leader in a niche insurance segment where client service and retention is the name of the game.  The primary responsibility of the Account Manager is to strategize how best to service and retain existing members in both the Property Casualty (PC) Pool and Workers’ Compensation (WC) Fund.  The Account Manager with be point of contact between company and clients working in a very collaborative environment.  This includes service requests, and risk management/coverage related questions ensuring an amazing customer experience. Responsibilities: Build and foster long-term working relationships with constituencies of importance including professional associations and decision makers Call on management personnel and other parties to retain, promote and service PC and WC products Conduct account visits throughout the year Represent company at functions, member outings, conferences, and seminars to build and...
The Murphius Group Remote (MI, USA) Full Time
The Murphius Group
03/16/2023  
Account Manager/Executive – Specialty (Up to Senior Level) – Southeastern Michigan (REMOTE) Featured
Work for an amazing non-profit entity leader in a niche insurance segment where client service and retention is the name of the game.  The primary responsibility of the Account Manager is to strategize how best to service and retain existing members in both the Property Casualty (PC) Pool and Workers’ Compensation (WC) Fund.  The Account Manager with be point of contact between company and clients working in a very collaborative environment.  This includes service requests, and risk management/coverage related questions ensuring an amazing customer experience. Responsibilities: Build and foster long-term working relationships with constituencies of importance including professional associations and decision makers Call on management personnel and other parties to retain, promote and service PC and WC products Conduct account visits throughout the year Represent company at functions, member outings, conferences, and seminars to build and...
The Murphius Group Remote (MI, USA) Full Time
The Murphius Group
03/16/2023  
Commercial Lines Account Manager/CSR - St. Joseph, Michigan Featured
Job Summary: A n ambitious and entrepreneurial insurance agency growing rapidly in Michigan looking for a highly motivated individual to join our team as a Commercial Lines CSR – Account Manager. Attention to detail and superior customer service is a must. Agency represents a premier group of insurance companies which enables you to provide multiple quotes for your clients to meet their insurance needs at a competitive price. Retain current clients by proactively recognizing client needs and providing advanced solutions. We believe that we operate best as a team. ESSENTIAL FUNCTIONS Manage renewal and new business quoting Develop and maintain strong carrier and client relationships Assist clients in reporting claims Perform insurance policy, coverage, and exposure reviews Identify and assist in developing cross selling opportunities Pursue a program for personal and professional development Perform projects and tasks as assigned...
The Murphius Group St. Joseph, MI, USA Full Time
Fulcrum Risk Solutions
01/30/2023  
Account Manager Featured
$50,000 - $60,000 yearly
Essential Duties and Responsibilities include the following- ·         Provide client services for designated prospects and clients, managing the submission (RFP) process, securing information to effectively market to all carrier partners, preparing all new and renewal submissions for marketing, analyzing data, reviewing proposals, and implementing communication strategies with the client and/or producer. ·         Stay abreast of markets, products, and carrier competitiveness to provide a comprehensive product portfolio to the client. ·         Knowledge of Agency Management System, keeping data current and staying up to date on system requirements, updates etc. ·         Act as a liaison between the client and insurance companies in order to resolve all normal service issues regarding billing, claims, eligibility and other customer service issues. ·         Dive into the technical details of plan design and cost analysis when preparing to...
Fulcrum Risk Solutions Columbia, SC, USA Full Time
TC
03/18/2023  
CUSTOMER SERVICE REPRESENTATIVE
The Commercial Lines Customer Service Representative provides services to agents and customers by handling inquiries, changes, and questions. Specific service responsibilities are assigned, such as data entry, processing changes, and gathering information needed for making changes to commercial policies. Essential Functions Accountable for high standards of service and responsiveness to ensure fulfillment of external and internal client needs Completes data entry on management system and company websites Performs administrative duties in support of Commercial Lines producers Processes requests from clients, financial institutions, and other entities requiring insurance coverage information. Monitors and maintains system reports on a daily, weekly or monthly basis as required Stays current on insurance industry information and technology Sets priorities and manages workflow to ensure efficient, timely...
The Carlisle Group Reedsville, PA, USA
PMA Companies
03/18/2023  
Join PMA'S Customer Service Center - Remote, Hybrid & Onsite Opportunities Available
PMA Companies has a variety of positions available at our Customer Service Center (CSC). Our CSC is key to PMA's service proposition. It's comprised of professionals that provide support in the areas of medical bill handling, customer service, underwriting support, insurance processing and more. Our staff know firsthand PMA's systems and processes and focus on delivering superior customer service. Our culture is one of accountability, teamwork, and performance. Interested in joining our team? PMA is seeking candidates for the following positions: Customer Service Representative Loss Intake Representative Insurance Processor Medical Bill Reviewer/Specialist Data Entry Operator Many of PMA's positions with the CSC allow for a remote, hybrid or in office work, depending on the role. Regardless of your work arrangement, you'll have the support you need from our leadership team and the opportunity to work with dedicated professionals who are committed to providing...
PMA Companies Allentown, PA, USA
Gallagher
03/10/2023  
Customer Service Representative
Risk Placement Services, Inc. is one of the nation's largest specialty wholesale insurance brokerage firms. We work with top-rated carriers to design robust coverage for our clients. Our employees are fueled by a culture built around teamwork, creativity and responsiveness. We are looking to add a Customer Service Representative to our growing team. This is a fully onsite opportunity. Our office is located in Westborough, MA. This is a full-time position. The hours are Monday through Friday from 8:30 AM until 5 pm. Position Summary: Primarily focused on providing support to Sales and Account Management team on activities related to marketing, sales, and service of client and prospective client accounts. Key Responsibilities: May be responsible for service/claim issues relating to clients/accounts in order to assist client facing Account Managers/Producers with such things as service inquiries, claims, billing, and/or administrative issues. Will coordinate and...
Gallagher Westborough, MA, USA
QP
03/07/2023  
Customer Service Representative
$18.21 HR- HYBRID/ON-SITE ROLE IN O'FALLON, MO Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT. Hybrid Work Schedule : 3 days in Office 2 days WFH Candidate must be flexible to work during Saturday hours as scheduled on rotational basis CCT Customer Service Representative (Full-Time) Youll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Join our team to deliver personalized service that demonstrates the value of being insured by Chubb. Initial and ongoing training will include, but is not limited to, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service. If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that can offer plenty of...
QuestPro Consultants O'Fallon, MO, USA
Gallagher
03/06/2023  
QA Customer Service Team Lead
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures! Position Summary: This Customer Service Team Leader oversees the day-to-day workflow of the QA service staff. This is a first-level supervisory position demanding a strong knowledge Quality Assurance process in a contact center or insurance business. Primarily focused on monitoring the work of others to ensure the highest quality of customer experience is provided, procedures are followed, records are updated accurately, and internal standards are met. Essential Duties and Responsibilities: Works with internal staff within the organization, insurance carriers and insurance...
Gallagher Bradenton, FL, USA
Gallagher
03/02/2023  
Customer Service Representative
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls...
Gallagher Las Vegas, NV, USA
Gallagher
03/02/2023  
Customer Service Representative
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles...
Gallagher Longview, WA, USA
Gallagher
03/02/2023  
Personal Lines Customer Service Representative
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Gallagher Customer Service Representatives work to provide outstanding service to policyholders, insurance carriers, and other parties related to personal insurance policies. Here's what can you expect: You'll have 3 Months of self-study and we'll provide you 2 online programs to get you prepared for the state licensing exam. We will cover the costs up front. You'll also get specialized Personal Lines insurance training allowing you to practice what you've learned. And, to supplement your training, you'll also have an experienced instructor that will be with you every step of the way....
Gallagher Las Vegas, NV, USA
Gallagher
03/01/2023  
Customer Service Representative
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls...
Gallagher Las Vegas, NV, USA
Gallagher
03/01/2023  
Customer Service Representative
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles...
Gallagher Longview, WA, USA
Gallagher
03/01/2023  
Customer Service Representative Associate
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative Associate provides a wide variety of customer service functions, including but not limited to the following: Essential Duties and Responsibilities: Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the...
Gallagher Spokane, WA, USA
Gallagher
03/01/2023  
QA Customer Service Team Lead
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures! Position Summary: This Customer Service Team Leader oversees the day-to-day workflow of the QA service staff. This is a first-level supervisory position demanding a strong knowledge Quality Assurance process in a contact center or insurance business. Primarily focused on monitoring the work of others to ensure the highest quality of customer experience is provided, procedures are followed, records are updated accurately, and internal standards are met. Essential Duties and Responsibilities: Works with internal staff within the organization, insurance carriers and insurance...
Gallagher Bradenton, FL, USA
Gallagher
03/01/2023  
Temporary Customer Service Rep. (Onsite) - $21/hr
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Are you an experienced call center professional and do you enjoy helping others? Then our Customer Service opportunity at our Retirement Plan Call Center is for you! Position Summary: Our Call Center Representatives take inbound calls from employees who are transitioning their pension and retirement plans. We strive to provide the highest levels of service. Please see position details below: This is a temporary position with a salary of $21.63/hr. There is a possibility to be converted to full-time. You will be required to work onsite position at our offices on 3600 American Blvd West, Bloomington,...
Gallagher Bloomington, MN, USA
Gallagher
03/01/2023  
Customer Service
Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way! Introduction Our Claims Customer Service Representatives are responsible for handling claims inquiries in a fast-paced environment while helping our customers when they have questions and concerns. You won't need a license because your primary responsibilities will be limited to inquiries on claim statuses and forwarding calls to appropriate claim staff. We have a hybrid office model (part-time in office, part-time from home) with all training to be onsite. We are located at 777 N. Rainbow Blvd., Las Vegas, NV 89107 What will I be doing? Working Monday to Friday - no weekends! Doing an 8 hour shift...
Gallagher Las Vegas, NV, USA
Gallagher
03/01/2023  
Insurance Customer Service Representative/ Personal Lines
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking an Insurance Client Service Representative/ Personal Lines to join our growing team! Do you have a passion for client service and want to start a career in Insurance? We have an amazing opportunity in our Mokena office. Position Summary: We are searching for someone who is passionate about establishing relationships with clients! Someone who will collaborate with the sales team to achieve goals and constantly seek improvement. We strive to provide the highest levels of service. This is position is M-F 8:30am to 4:30pm or 9am - 5pm. During training you will be on-site M-Th...
Gallagher Mokena, IL, USA
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