2761 customer service jobs found

The Commercial Lines Customer Service Representative provides services to agents and customers by handling inquiries, changes, and questions. Specific service responsibilities are assigned, such as data entry, processing changes, and gathering information needed for making changes to commercial policies. Essential Functions Accountable for high standards of service and responsiveness to ensure fulfillment of external and internal client needs Completes data entry on management system and company websites Performs administrative duties in support of Commercial Lines producers Processes requests from clients, financial institutions, and other entities requiring insurance coverage information. Monitors and maintains system reports on a daily, weekly or monthly basis as required Stays current on insurance industry information and technology Sets priorities and manages workflow to ensure efficient, timely...

PMA Companies has a variety of positions available at our Customer Service Center (CSC). Our CSC is key to PMA's service proposition. It's comprised of professionals that provide support in the areas of medical bill handling, customer service, underwriting support, insurance processing and more. Our staff know firsthand PMA's systems and processes and focus on delivering superior customer service. Our culture is one of accountability, teamwork, and performance. Interested in joining our team? PMA is seeking candidates for the following positions: Customer Service Representative Loss Intake Representative Insurance Processor Medical Bill Reviewer/Specialist Data Entry Operator Many of PMA's positions with the CSC allow for a remote, hybrid or in office work, depending on the role. Regardless of your work arrangement, you'll have the support you need from our leadership team and the opportunity to work with dedicated professionals who are committed to providing...

Risk Placement Services, Inc. is one of the nation's largest specialty wholesale insurance brokerage firms. We work with top-rated carriers to design robust coverage for our clients. Our employees are fueled by a culture built around teamwork, creativity and responsiveness. We are looking to add a Customer Service Representative to our growing team. This is a fully onsite opportunity. Our office is located in Westborough, MA. This is a full-time position. The hours are Monday through Friday from 8:30 AM until 5 pm. Position Summary: Primarily focused on providing support to Sales and Account Management team on activities related to marketing, sales, and service of client and prospective client accounts. Key Responsibilities: May be responsible for service/claim issues relating to clients/accounts in order to assist client facing Account Managers/Producers with such things as service inquiries, claims, billing, and/or administrative issues. Will coordinate and...

$18.21 HR- HYBRID/ON-SITE ROLE IN O'FALLON, MO Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT. Hybrid Work Schedule : 3 days in Office 2 days WFH Candidate must be flexible to work during Saturday hours as scheduled on rotational basis CCT Customer Service Representative (Full-Time) Youll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Join our team to deliver personalized service that demonstrates the value of being insured by Chubb. Initial and ongoing training will include, but is not limited to, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service. If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that can offer plenty of...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures! Position Summary: This Customer Service Team Leader oversees the day-to-day workflow of the QA service staff. This is a first-level supervisory position demanding a strong knowledge Quality Assurance process in a contact center or insurance business. Primarily focused on monitoring the work of others to ensure the highest quality of customer experience is provided, procedures are followed, records are updated accurately, and internal standards are met. Essential Duties and Responsibilities: Works with internal staff within the organization, insurance carriers and insurance...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Gallagher Customer Service Representatives work to provide outstanding service to policyholders, insurance carriers, and other parties related to personal insurance policies. Here's what can you expect: You'll have 3 Months of self-study and we'll provide you 2 online programs to get you prepared for the state licensing exam. We will cover the costs up front. You'll also get specialized Personal Lines insurance training allowing you to practice what you've learned. And, to supplement your training, you'll also have an experienced instructor that will be with you every step of the way....

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative Associate provides a wide variety of customer service functions, including but not limited to the following: Essential Duties and Responsibilities: Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures! Position Summary: This Customer Service Team Leader oversees the day-to-day workflow of the QA service staff. This is a first-level supervisory position demanding a strong knowledge Quality Assurance process in a contact center or insurance business. Primarily focused on monitoring the work of others to ensure the highest quality of customer experience is provided, procedures are followed, records are updated accurately, and internal standards are met. Essential Duties and Responsibilities: Works with internal staff within the organization, insurance carriers and insurance...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Are you an experienced call center professional and do you enjoy helping others? Then our Customer Service opportunity at our Retirement Plan Call Center is for you! Position Summary: Our Call Center Representatives take inbound calls from employees who are transitioning their pension and retirement plans. We strive to provide the highest levels of service. Please see position details below: This is a temporary position with a salary of $21.63/hr. There is a possibility to be converted to full-time. You will be required to work onsite position at our offices on 3600 American Blvd West, Bloomington,...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way! Introduction Our Claims Customer Service Representatives are responsible for handling claims inquiries in a fast-paced environment while helping our customers when they have questions and concerns. You won't need a license because your primary responsibilities will be limited to inquiries on claim statuses and forwarding calls to appropriate claim staff. We have a hybrid office model (part-time in office, part-time from home) with all training to be onsite. We are located at 777 N. Rainbow Blvd., Las Vegas, NV 89107 What will I be doing? Working Monday to Friday - no weekends! Doing an 8 hour shift...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking an Insurance Client Service Representative/ Personal Lines to join our growing team! Do you have a passion for client service and want to start a career in Insurance? We have an amazing opportunity in our Mokena office. Position Summary: We are searching for someone who is passionate about establishing relationships with clients! Someone who will collaborate with the sales team to achieve goals and constantly seek improvement. We strive to provide the highest levels of service. This is position is M-F 8:30am to 4:30pm or 9am - 5pm. During training you will be on-site M-Th...