98 customer service representative i jobs found

Overview Make your passion your career.   Are you intrigued by exploring the ways that insurance can help business’ flourish? As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial. Is this where you want to begin your career with AmTrust Financial, or where you want to end up? Either way, we’re committed to helping employees explore their potential. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Answer incoming customer phone calls and take appropriate action for each call Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Use company policies to determine if there...

We’re thrilled that you are interested in joining us here at the Amynta Group! Builders Tradesman Insurance Services (BTIS) is a nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products. Come "Build" Your Career with Builders & Tradesmen's Insurance Services We are looking for a CUSTOMER SERVICE REPRESENTATIVE who will be responsible for assisting agents with inquiries regarding their policies, including status updates, billing issues, pending changes, audit questions, and more. About the Role: Provide a range of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment Answer incoming phone calls with a positive and service-oriented attitude Deliver a high level of customer satisfaction with the goal of creating an exceptional experience. Maintain a continual working knowledge of our client’s...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This position is remote for the Charlotte, NC office. Candidate MUST be located in the greater North Carolina/Virginia region.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. Candidates must reside locally to Phoenix, AZ. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective oral, and written and communication skills Good...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results,...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results, and closes out the claim as...

The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes for plans, coordinating with other team members and departments to resolve inquiries and issues for customers, store representatives and the fulfillment team.  Duties include answering telephone call inquiries, customer service and promoting products and services. This position report to the Call Center Supervisor. Minimum Qualifications: High School Diploma or equivalent required. 2 plus years customer service experience required; experience in a call center environment preferred. Bi-Lingual in Spanish a plus, but not required. Primary Job Functions: Interacts through telephone communication to provide needed support, quickly identifying customer’s needs while showing empathy for the customer’s situation. Communicates clearly, through email and direct conversations with the customer, and conveys needed...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY Processes requests for title documents received via email and phone, as well as client requests, and be able to respond professionally and accurately to those inquiries. Possesses in depth knowledge of the entire title management process including mail and document handling, Title Follow-up, Release, Relocations, Duplicates, etc ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Ability to handle all job duties and responsibilities of CSR I Ability to listen and respond appropriately and professionally to calls and emails regard title issues and inquiries Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues Ability to maintain various client requirements and act accordingly for multiple clients at one time Complete various title transactions within the full title management scope (releases,...

JOB TITLE: Customer Service Representative I DEPARTMENT: Service Center REPORTS TO: Charlie Trujillo JOB DUTIES: Customer Service Representative I Provides exemplary services, by phone or in person to the customers of the Trusts ZAS administers. Interacts with customers and other departments to investigate, resolve and provide information in response to inquiries about claims, benefits, eligibility and complaints. Responsibilities include: Quote and explain benefits regarding Plan Coverage (Medical, Dental, etc.) Assist customers with problems and questions regarding claims Handle escalated customer concerns and complaints Answer phones and handle walk-ins Document interactions with customers into ZAS's Encounter Tracking/Database System Move between phone and front desk support as required by daily departmental needs Identify potential problems/patterns/solutions and escalate for management review Ability to learn...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs. This position is based in Rocklin with flexible work from home days. BTIS is currently hiring a Customer Service Representative I and we would love to have you join our team!  As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country.  The candidate will work closely with team members and collaborate with other departments to provide an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department.  We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role: Provide a range of customer service and support...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be hired on a hybrid SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Columbus: 1050 Yard Street Building Grandview Heights Ohio 43212 Required qualification: NF ISS Life Solutions Center experience. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. Compensation Grade: C3 Job Description Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary This individual is responsible for the initial creation of bills and contracts in our admin systems, and any changes to bills and contracts post-issue. The individual is a technical expert in understanding and creating bills and/or contracts. A strong ability to ask clarifying questions or raise red flags by utilizing knowledge and previous past trends. to help ensure we get it right the first time for the customer. The New Business Associate works closely with Implementation Consultants, Underwriting, and RGO offices which include sales representative...

We are growing and searching for you! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Florida APD Claim Representative I – The Auto Club Group What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking prospective  Claim Representative I  who will handle basic, entry-level claims under close supervision and with a lower level of claim handling authority. The claim handling responsibilities may cover most of the lifecycle of the claim, or focus on an expanded role with specific phases, such as, subrogation.   In this position, you will have the opportunity to: Review assigned claims Contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system.   Complete a general coverage analysis including a review of policy...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   How you will benefit: W ill earn a competitive hourly rate of $23.61-$28.00 with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY We’re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Customer Service Representative at our Hunt Valley, MD location. The compensation for this position is $18.00 per hour, with possible opportunities for overtime. The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full time position with several available shifts. Apply now! Position Posted 5/9/2025 Processes requests for title documents received via email and phone, as well as client requests, and be able to respond professionally and accurately to those inquiries. Possesses in depth knowledge of the entire title management process including mail and document handling, Title Follow-up, Release, Relocations, Duplicates, etc...

We are growing and searching for you! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet...

We are growing and searching for you! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet...