85 customer service representative i jobs found

While this is a remote role, candidates are required to reside within a 50-mile radius of our office locations. Candidates must reside and be authorized to work in the United States. Office locations: Burlingame, CA / Glendale, CA / Mt. View, CA / Guilford, CT / Clearwater, FL / Miami, FL / Palm Beach Gardens, FL / Sunrise, FL / Chicago, IL / Peoria, IL / Boston, MA / Worcester, MA / Bethesda, MD / Hunt Valley, MD / Grand Rapids, MI / Southfield, MI / Eden Prairie, MN / Kansas City, MO / Charlotte, NC / Raleigh, NC / Berkley Heights, NJ / Albany, NY / New York, NY / Uniondale, NY / Boardman, OH / Cincinnati, OH / Cleveland, OH / Dublin, OH / Philadelphia, PA / Pittson, PA / Dallas, TX / Houston, TX / Tyler, TX / Mount Pleasant, WI We’re seeking a Bilingual (French) Customer Service Representative to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge of...

While this is a remote role, candidates are required to reside within a 50-mile radius of our office locations. Candidates must reside and be authorized to work in the United States. Office locations: Burlingame, CA / Glendale, CA / Mt. View, CA / Guilford, CT / Clearwater, FL / Miami, FL / Palm Beach Gardens, FL / Sunrise, FL / Chicago, IL / Peoria, IL / Boston, MA / Worcester, MA / Bethesda, MD / Hunt Valley, MD / Grand Rapids, MI / Southfield, MI / Eden Prairie, MN / Kansas City, MO / Charlotte, NC / Raleigh, NC / Berkley Heights, NJ / Albany, NY / New York, NY / Uniondale, NY / Boardman, OH / Cincinnati, OH / Cleveland, OH / Dublin, OH / Philadelphia, PA / Pittson, PA / Dallas, TX / Houston, TX / Tyler, TX / Mount Pleasant, WI We’re seeking a Bilingual (French) Customer Service Representative to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge of...

While this is a remote role, candidates are required to reside within a 50-mile radius of our office locations. Candidates must reside and be authorized to work in the United States. Office locations: Burlingame, CA / Glendale, CA / Mt. View, CA / Guilford, CT / Clearwater, FL / Miami, FL / Palm Beach Gardens, FL / Sunrise, FL / Chicago, IL / Peoria, IL / Boston, MA / Worcester, MA / Bethesda, MD / Hunt Valley, MD / Grand Rapids, MI / Southfield, MI / Eden Prairie, MN / Kansas City, MO / Charlotte, NC / Raleigh, NC / Berkley Heights, NJ / Albany, NY / New York, NY / Uniondale, NY / Boardman, OH / Cincinnati, OH / Cleveland, OH / Dublin, OH / Philadelphia, PA / Pittson, PA / Dallas, TX / Houston, TX / Tyler, TX / Mount Pleasant, WI We’re seeking a Bilingual (Spanish) Customer Service Representative to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge of...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective oral, and written and communication skills Good organizational skills and ability to multitask Detail...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. Candidates must reside locally to Phoenix, AZ.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective oral, and written and communication skills Good...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. Candidates must reside locally to Richmond, VA.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective oral, and written and communication skills Good...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Requires punctual and consistent attendance Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective   verbal and written communication skills Good organizational skills and ability to multitask Detail...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results,...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results, and closes out the claim as...

We’re thrilled that you are interested in joining us here at the Amynta Group! Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, answering calls, client follow-up and assisting in the growth of the business. Essential Duties and Responsibilities: The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. • Day to day service of assigned accounts including binders,...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

We’re thrilled that you are interested in joining us here at the Amynta Group! Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results, and closes out the claim as appropriate.  Provides...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Customer Service Representative for Gap Department plays a critical role in supporting customers, lenders, and dealerships by handling inquiries related to gap claims and coverage details. This position requires strong attention to detail and the ability to explain complex policy terms clearly. The CSR is responsible for processing claim documentation, providing timely updates, and resolving customer concerns with professionalism and empathy. The role supports the end-to-end claim lifecycle and ensures compliance with regulatory and internal guidelines while delivering a high standard of customer care. The ideal candidate must be able to: Assist customers by providing the highest level of service when submitting claims against their auto warranty Put the customer first and remain polite and professional at all times building a positive rapport with a variety of personality types Receive...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY: Provides routine or standard customer service to internal or external customers. Responsibilities may include providing standard information, completing forms within guidelines, and determining the status of claims based on plan guidelines. ESSENTIAL JOB FUNCTIONS: May serve as a lead to new-hires or other staff, which includes providing work direction and providing second level support for customers. Responds to standard questions and concerns from customers and follows-up with common questions to document the nature and status of the claim. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents, and operational procedures.  Processes routine or standard claims based the documentation and categorization of claims, informs customer of results, and closes out the claim as...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Take inbound calls and makes outbound calls as needed. Analyzes client and provider inquiries to determine appropriate steps for resolution. Performs review of claim history to ensure accurate information is communicated to internal and external customer. Works directly with internal departments and management for resolution of Customer Service inquiries. Able to accurately communicate CERIS findings to clients and providers in written and verbal format. Maintain reports and spreadsheets as needed. Additional duties as assigned.   KNOWLEDGE & SKILLS:  Excellent communication, verbal, written and organizational skills. Prior knowledge of...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the...

Company Overview Recognized as a  Milwaukee Journal Sentinel  Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary Are you ready to put your problem-solving skills to the test while learning the ropes of the claims world? As our Medical Claims Detective, you’ll dive into low-complexity workers’ compensation claims...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member...