Customer service representative jobs

01/19/2023

Commercial Lines Customer Service Representative (Hybrid to Fully Remote Available) - Grand Rapids, MI Featured

Job Duties: Work with producers on commercial accounts to service current customers as well as establish relationships with new customers. Serve as the main point of contact on non-producer size accounts. Essential Duties and Functions: Servicing of commercial accounts Market and the renew existing accounts. Assist Producer in marketing new and renewal of larger accounts Monitoring and working reports: Follow ups, Expiration, Backward Expiration and Aged Receivables Assisting in the formulation of Department procedures Back up to other CSRs Assist in training staff Claims Other duties as assigned Competencies: Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new...

The Murphius Group Hybrid (Grand Rapids, MI, USA) Full Time

01/30/2023

Account Manager Featured

$50,000 - $60,000 yearly

Essential Duties and Responsibilities include the following- · Provide client services for designated prospects and clients, managing the submission (RFP) process, securing information to effectively market to all carrier partners, preparing all new and renewal submissions for marketing, analyzing data, reviewing proposals, and implementing communication strategies with the client and/or producer. · Stay abreast of markets, products, and carrier competitiveness to provide a comprehensive product portfolio to the client. · Knowledge of Agency Management System, keeping data current and staying up to date on system requirements, updates etc. · Act as a liaison between the client and insurance companies in order to resolve all normal service issues regarding billing, claims, eligibility and other customer service issues. · Dive into the technical details of plan design and cost analysis when preparing to...

Fulcrum Risk Solutions Columbia, SC, USA Full Time

01/31/2023

Customer Service Representative Associate

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative Associate provides a wide variety of customer service functions, including but not limited to the following: Essential Duties and Responsibilities: Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the...

Gallagher Spokane, WA, USA

01/29/2023

Customer Service Representative Associate

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative Associate provides a wide variety of customer service functions, including but not limited to the following: Essential Duties and Responsibilities: Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the...

Gallagher Spokane, WA, USA

01/26/2023

Customer Service Representative

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing outstanding support and assistance in our Professional Liability Coverage department. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve...

Gallagher Lakewood Ranch, FL, USA

TC

01/23/2023

CUSTOMER SERVICE REPRESENTATIVE

The Commercial Lines Customer Service Representative provides services to agents and customers by handling inquiries, changes, and questions. Specific service responsibilities are assigned, such as data entry, processing changes, and gathering information needed for making changes to commercial policies. Essential Functions Accountable for high standards of service and responsiveness to ensure fulfillment of external and internal client needs Completes data entry on management system and company websites Performs administrative duties in support of Commercial Lines producers Processes requests from clients, financial institutions, and other entities requiring insurance coverage information. Monitors and maintains system reports on a daily, weekly or monthly basis as required Stays current on insurance industry information and technology Sets priorities and manages workflow to ensure efficient, timely...

The Carlisle Group Reedsville, PA, USA

WM

01/23/2023

Property & Casualty Customer Service Representative

We’re looking for a Property & Casualty Customer Service Representative to join our team. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills. Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly,...

Western Mutual Insurance Group Irvine, CA, USA

WM

01/23/2023

Property & Casualty Customer Service Representative

We’re looking for a Property & Casualty Customer Service Representative to join our team. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills. Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly,...

Western Mutual Insurance Group Scottsdale, AZ, USA

WM

01/23/2023

Property & Casualty Customer Service Representative

We’re looking for a Property & Casualty Customer Service Representative to join our team. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills. Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly,...

Western Mutual Insurance Group San Antonio, TX, USA

01/23/2023

Customer Service Representative

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Gallagher Benefit Services, Inc. (GBS) , a division of Gallagher, is a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security- all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for our team, remember your talent, winning attitude and strong performance will be highly valued as our business continues to grow. Position Summary: The Customer Service...

Gallagher Spokane, WA, USA

01/19/2023

Customer Service Representative

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing outstanding support and assistance in our Professional Liability Coverage department. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve...

Gallagher Bradenton, FL, USA

WM

01/18/2023

Property & Casualty Customer Service Representative

We’re looking for a Property & Casualty Customer Service Representative to join our team. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills. Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly,...

Western Mutual Insurance Group Irvine, CA, USA

WM

01/18/2023

Property & Casualty Customer Service Representative

We’re looking for a Property & Casualty Customer Service Representative to join our team. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills. Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly,...

Western Mutual Insurance Group San Antonio, TX, USA

WM

01/18/2023

Property & Casualty Customer Service Representative

We’re looking for a Property & Casualty Customer Service Representative to join our team. Applicants must be professional, articulate, and team players with the ability to handle multiple tasks. The job involves responding to customer inquiries via an Automated Call Distribution (ACD) System, the internet, mail and on-line chat including requests for changes to their Homeowners, Earthquake, Dwelling Fire or Flood insurance, endorsements, questions about their insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of Homeowners, Dwelling Fire, Earthquake and Flood insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills. Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly,...

Western Mutual Insurance Group Scottsdale, AZ, USA

01/18/2023

Customer Service Representative

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing outstanding support and assistance in our Professional Liability Coverage department. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve...

Gallagher Bradenton, FL, USA

01/18/2023

Bilingual Spanish Customer Service Representative

Amazing opportunity for career progression. Globe Life Family Heritage Division is looking for a Bilingual Spanish Customer Service Representative to join their team in the Customer Service department located in Broadview Heights, Ohio. This is a full time opportunity working on-site. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short - term and long-term disability, paid time off, tuition reimbursement and other career development opportunities. Job Summary The Bilingual Spanish Customer Service Representative is responsible for engaging with customers on behalf of the company in a positive and professional manner. Their duties include answering phone calls, emails from customers to answer questions, process request for changes to a policyholder account and maintaining proficient knowledge about company products and processing guidelines. Answer and return calls from policyholders and...

Globe Life Family Heritage Division Broadview Heights, OH, USA

FB

01/18/2023

Underwriting Customer Service Representative

Underwriting Customer Service Representative Would you like a career where you have the opportunity to develop your skills and continuously learn? Do you thrive in a work environment where you must work independently, and have strong organizational and attention to detail skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? If so, this could be a great opportunity for you! Who We Are : With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As an Underwriting Customer Service Representative,...

Farm Bureau Financial Services Sandy, UT, USA

01/10/2023

Customer Service Representative

Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 160 captive locations in Texas and recent expansion into the California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all. Customer Service Representative Job Duties & Responsibilities: Communicate critical policy documents to our customers and agents Provide world-class customer service to our customers and agents Understand, follow and enforce the Underwriting Guidelines Document customer complaints Learn all product knowledge Effectively operate the system; managing policies, processing payments, providing accurate information, etc. Provide estimates, quotes,...

Gallagher Brownsville, TX, USA

01/09/2023

Customer Service Representative

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing outstanding support and assistance in our Professional Liability Coverage department. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve...

Gallagher Lakewood Ranch, FL, USA

01/09/2023

Customer Service Representative

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing outstanding support and assistance in our Professional Liability Coverage department. Essential Duties: Provides customer service to variety of customers over the telephone. Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve...

Gallagher Bradenton, FL, USA

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839 customer service representative jobs found