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customer service representative trainee

100 customer service representative trainee jobs found

Pacific Life
10/16/2026  
Operations Training Facilitator
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We're actively seeking a talented Training Facilitator to join our Consumer Markets Division (CMD) Ops Training Team in Omaha, NE, or Charlotte, NC. As a Training Facilitator, you'll move Pacific Life, and your career, forward by delivering engaging, role-based onboarding and classroom training that helps Operations employees become job-ready and confident in...
Pacific Life Omaha, NE Full Time
Brown & Brown
09/03/2026  
Account Manager Trainee
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for an Account Manager Trainee . We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends! A hybrid work environment is available with this position. A DAY IN THE LIFE AT ARROWHEAD In this position, you will develop the knowledge and skills to provide technical and advanced administrative support to our producers. You will also develop the knowledge and ability to provide consultation and technical support as the first point of contact for customers. Additionally, you will compile data, perform routine and non-routine tasks, and processes renewals and endorsements to support the underwriting process. Client Management You will provide an outstanding client experience focusing on daily...
Brown & Brown Overland Park, KS Full Time
AF Group
09/02/2026  
WC Claim Representative II - CA experience required
SUMMARY:     Claim Representative I:  This is the entry level professional claim handler.  Handles medical only and indemnity benefits.  Exercises some discretion in the determination of compensability of claims.  Considers many factors in the determination claim reserves.  Negotiates and settles claims within given authority.    Claim Representative II:  This is the intermediate level of the claim handler career path.  Handles moderate to difficult claims.  Exercises progressively more discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves.  Negotiates and settles claims within given authority.    Claim Representative III:  This is the advanced level of the claim handler career path.  Investigates claims and exercises significant discretion in the determination of compensability of claims.  May handle large, more complex customers requiring high touch, labor intensive claim service.  Considers many factors...
AF Group CA Full Time
United Insurance
09/21/2026  
Agency Manager Featured
As the Agency Manager , your primary responsibility is to oversee the overall operations of the branch office(s) you have been assigned to, with a focus on creating, developing, and maintaining a positive office culture that is conducive with United Insurance’s core values. You will be responsible for developing and then executing a vision for your Agency that is not only in line with the marketplace you oversee but runs concurrently with the overarching strategic vision set by Senior Management. The Agency Manager ensures that all insurance agents are acting in the best interest of both the insurance agency and their respective clients. You will manage this by assessing the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. As the Agency Manager, you will function as a part of a team of managers and Agencies throughout the organization working towards enhancement of the team...
United Insurance Brewer, ME
TruStage
10/24/2026  
Advisor Manager (Central Territory) - Wealth Management
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:   This position will be responsible for two key activities within a territory - coaching/leading advisors and advisor teams and recruiting advisors and advisor teams. Advisor teams include senior advisors, associate advisors, RSMR's, sales assistants/coordinators.  Advisor managers will be responsible for the revenue/sales goals and recruiting goals of the territory....
TruStage Dallas, TX Full Time
Amynta Group
10/24/2026  
Underwriting Operations Specialist
We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriting Operations Specialist plays an essential role in supporting the underwriting team and ensuring smooth, accurate processing throughout the entire policy lifecycle. This position is well suited for someone looking to start or advance a career in Property & Casualty insurance and who enjoys organized, detail driven work. The role is responsible for policy processing, data entry, documentation management, and providing timely, high quality operational support to help the underwriting team deliver excellent service. Some prior insurance experience or related coursework is preferred, but we are fully prepared to train a highly organized, motivated candidate with strong attention to detail and a desire to learn. Key Responsibilities Underwriting Support Assist underwriters with new business submissions, renewals, endorsements, and cancellations. Review submission documents for...
Amynta Group Overland Park, KS Full Time
Brown & Brown
10/24/2026  
Commercial Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Account Manager to join our growing team in Carpinteria, CA ! The Commercial Account Manager supports the Producer by applying advanced technical insurance expertise and operating with a high degree of autonomy. This role exercises independent judgment in organizing, prioritizing, and managing work for an assigned portion of the book of business, and provides day‑to‑day direction to Technical Assistants. The Commercial Account Manager partners closely with the Producer to develop new business opportunities, deliver high‑level renewal support, and participate in client‑facing renewal and new business meetings. The role also contributes to strategic initiatives by preparing midyear coverage reviews and creating proactive communications that enhance the client experience and strengthen account...
Brown & Brown Carpinteria, CA Full Time
Brown & Brown
10/24/2026  
Accounts Payable Associate
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group  is seeking a  Accounts Payable Associate  to join our growing team in  Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and follow up on outstanding...
Brown & Brown Atlanta, GA Full Time
Brown & Brown
10/24/2026  
Coordinator, Client Service
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary A Coordinator serves as a Medicare Secondary Payer Compliance liaison between insurers, third-party administrators, attorneys, and various departments within the company. The role involves managing and maintaining an active caseload containing confidential information. The Coordinator is responsible for both written and verbal communication with teammates and customers to ensure the completion of requested services. The ability to collaborate with all teams to meet internal and client-specific service expectations is essential. Additionally, this role requires a willingness to cross-train with teammates in similar roles to provide backup support when needed. Essential Duties and Functions Manage an active caseload, processing various services through product delivery. Correspond with customers in writing using correct...
Brown & Brown AZ Full Time
Brown & Brown
10/24/2026  
Benefits Engagement Coordinator
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for an Engagement Coordinator to join our Employee Benefits team in Maitland, Florida!   The Employee Benefits Engagement Coordinator plans, organizes, and educates client partners and their employees during their open enrollment period. Open enrollment activities are designed to assist client partners’ employees and their employees’ understanding, selection, and utilization of employee benefit options. How You Will Contribute Independently organize, design, and produce enrollment materials Verify benefit communications against the plan documents Schedule open enrollment meetings with client partners across the United States Travel to and conduct annual enrollment meetings with current members and new hires Assist employees during open enrollment meetings by providing insight and answering...
Brown & Brown Maitland, FL Part Time
Acrisure
10/24/2026  
Field Sales Representative
About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...
Acrisure Cleveland, OH
AIG
10/24/2026  
Customer Service Representative, HVAC
Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team! This position is Hybrid working in our Jeffersonville, IN. office. Make your mark in General Insurance  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's...
AIG Jeffersonville, IN Full Time
The Hartford
10/24/2026  
Divisional Sales Manager - West
Retail Sales Director - 86SX2E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Location: West Region Overview of the role :  Hartford Funds has an exciting opportunity for a Divisional Sales Manager who will be responsible for hiring, coaching, training, and developing team of Advisor Consultants across the Wire and Non-Wire channels.  Reporting to the Head of Distribution, this role will be responsible for monitoring activities and accomplishments to optimize sales results. The Divisional Sales Manager will represent Hartford Funds in advisor and regional meetings, branch presentations and company hosted events, functions, and industry conferences. Responsibilities of the role: • Responsible for managing sales...
The Hartford Wayne, PA Full Time
Mercury Insurance
10/23/2026  
Sr Sales Representative (Sacramento)
Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!   Position Summary: The Sales Rep is responsible for managing and developing a sales territory consisting of Independent Agencies of more complex profiles.  Responsibilities include building relationships with agencies, optimizing growth potential of assigned agencies, prospecting and appointing new agencies, exceeding or meeting year over year goal objectives, utilizing Mercury sales tools, developing competitor intelligence, and collaborating with team members on product, pricing, and agency management decisions.    Geo-Salary Information An in-person interview may be required during the hiring process   State specific pay scales for this role are as follows: $83,670.00 to $161,815.00 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)...
Mercury Insurance CA
Mutual of Enumclaw
10/23/2026  
Claims Customer Response Center Supervisor
Overview Founded in 1898 , Mutual of Enumclaw is a people-first insurer rooted in community, recognized as Washington’s Best Company to Work For for the 14th consecutive year , and proudly serving individuals, families, farms, and businesses through local independent agents across the West.   ​ ​ ​ The Claims Customer Response Center Supervisor reports to the Director of Property Damage Claims. This position will be responsible for supervising a team of Claims Response Center (CRC) Representatives and claims support functions as assigned .   Hiring Range: $64,284 - $72,119* Salary Range: $64,284 - $81,052   * The Hiring Range represents Mutual of Enumclaw’s current hiring pay scale for this role. Mutual of Enumclaw reserves the right to modify or update this range any time. Exact compensation may vary based on skills and experience. Compensation is only one part of our entire total rewards package. To see some of...
Mutual of Enumclaw Enumclaw, WA
Brown & Brown
10/23/2026  
Dynamics 365 Developer - 2
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Dynamics 365 Developer to join our team in Plano, TX! The Dynamics 365 Developer is a critical member of the Dynamics Delivery team within Brown & Brown’s Retail Software Engineering organization. You will play a crucial role in the design, development, implementation, and maintenance of business applications built on the Microsoft Dynamics 365 platform. Your focus will be on delivering high-quality software solutions to enhance operational efficiency, streamline processes, and drive business growth. You will work closely with cross-functional teams, including business analysts, designers, architects, agile evangelists, and other developers, to ensure the successful delivery of products that meet business requirements and align with industry best practices. How You Will Contribute:...
Brown & Brown Plano, TX Full Time
Concord Group Insurance
10/22/2026  
Personal Lines Underwriter 2
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Personal Lines Underwriter, you will collaborate with assigned agencies to strengthen our relationships to create a consistent underwriting experience that agency partners can depend on. This job also applies insurance coverage rules and guidelines, executes the underwriting decision-making process according to Company underwriting philosophy on a wide range of accounts with varying degrees of complexity, and assists in the training and mentoring of co-workers. Work is performed under limited supervision.   Responsibilities Build, maintain, and enhance positive working relationships with all assigned agency staff Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners Coordinate the quoting process...
Concord Group Insurance Westborough, MA Full Time
AF Group
10/22/2026  
Renewal Specialist - Small Accounts
SUMMARY: Primarily responsible for assisting Business Development Consultants (BDCs) in growing and maintaining a profitable book of business and assists agents with inquiries related to underwriting rules, procedures and regulations. Manages renewal book in accordance with the needs of the region they are aligned with. Mentors CSRs with complex agency/insured questions and policy information. Reviews policy structures to determine if changes need to be made to stay in compliance with bureau rules and regulations.  Provides customer service to agencies and policyholders related to complex underwriting inquiries, policy, and audit information. Contacts include state rating bureaus, Business Development Consultants, Business Development Directors, Service Center Managers, Underwriting Technical Advisor, Service Center staff, Finance Department, Claims Department, agents and policyholders.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned....
AF Group Lansing, MI Full Time
Universal Property & Casualty Insurance Company
10/21/2026  
Marketing Representative - Illinois & Wisconsin (Local Only)
Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify):  English & Spanish Right to work:  English  /  Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: Responsible for assisting independent agents by supporting and facilitating the development and implementation of business/marketing plans. Essential Job Functions: Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well Develop and maintain professional and effective agency relationships Train existing agents and new agents on company products and procedures Provide daily feedback regarding agent meetings Gather information regarding the competition's initiatives and strategies...
Universal Property & Casualty Insurance Company IL Full Time
Salem Five Insurance
10/21/2026  
Universal Banker II - Float
  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.   Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.  JOB DUTIES AND RESPONSIBILITIES include, but are not...
Salem Five Insurance Salem, MA Full Time

 

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