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customer success manager

2563 customer success manager jobs found

Ascend
08/14/2026  
Customer Success Manager
What We Do Insurance is a $10T industry still running on PDFs, email threads, and manual reconciliation. Ascend is changing that. We built the first and only complete financial operations platform purpose-built for insurance — combining AI-powered accounting automation, payments, and premium financing in a single vertically integrated solution. In five years, we've become the market leader: over 4,000 businesses, including more than half of the 50 largest brokers in the country, trust Ascend to bring clarity to complex accounting operations — from collection to close. How We Do It Ascend automates the financial operations that insurers, MGAs, and agencies run every day — and embeds directly into the transactions where money actually moves. AI is driving the cost of software toward zero. The companies that win won't just sell tools — they'll capture value at the point of the transaction itself. Ascend is built for exactly that moment. Our customers don't just...
Ascend San Francisco, CA
Oswald
02/03/2026  
ezICHRA Customer Success Manager
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Overview: We are seeking a dynamic and customer-focused ICHRA (Individual Coverage Health Reimbursement Arrangement) Customer Success Manager to join our team. The ideal candidate will be responsible for ensuring a smooth and positive experience for our ezICHRA customers as they navigate the implementation and ongoing management of their ICHRA plans. This role involves building strong relationships with customers, providing strategic guidance, and offering support to ensure their satisfaction and success in utilizing the ICHRA model. Key Responsibilities: Customer Onboarding & Implementation: Guide customers through the process of setting up and launching their ICHRA plans. Ensure smooth integration with customers’ internal management systems, helping customers...
Oswald Richfield, OH Full Time
United Insurance
09/21/2026  
Agency Manager Featured
As the Agency Manager , your primary responsibility is to oversee the overall operations of the branch office(s) you have been assigned to, with a focus on creating, developing, and maintaining a positive office culture that is conducive with United Insurance’s core values. You will be responsible for developing and then executing a vision for your Agency that is not only in line with the marketplace you oversee but runs concurrently with the overarching strategic vision set by Senior Management. The Agency Manager ensures that all insurance agents are acting in the best interest of both the insurance agency and their respective clients. You will manage this by assessing the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. As the Agency Manager, you will function as a part of a team of managers and Agencies throughout the organization working towards enhancement of the team...
United Insurance Brewer, ME
Voya Financial
10/16/2026  
Internal Client Relationship Manager-Retirement
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial MA Full Time
The Standard
10/16/2026  
Producer Services Intern
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary:  The internship position within the Producer Services department of The Standard involves a wide range of duties and activities. The goal of an internship is to apply knowledge acquired in the classroom to real-world situations, as well as gain the skills and experience that is necessary to prepare the student for a successful career in business and related fields....
The Standard Portland, OR Full Time
The Standard
10/16/2026  
CFA Tax Intern
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary:  The tax internship position within the Corporate Finance and Accounting division of The Standard involves a wide range of duties and activities. The goal of the internship is to experience the life of a tax accountant and gain skills to prepare the student for a successful career in taxation. The demand for tax professionals is growing due to several factors, so...
The Standard Portland, OR Full Time
Freeway Insurance Services America
10/16/2026  
Bilingual Insurance Sales Store Manager
We are GROWING and we are searching for you! The pay range for a Store Manager is $17+ per hour Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer:  No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers  Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is...
Freeway Insurance Services America Mobile, AL Full Time
Freeway Insurance Services America
10/16/2026  
Store Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and...
Freeway Insurance Services America Pasadena, TX Full Time
Freeway Insurance Services America
10/16/2026  
Store Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital...
Freeway Insurance Services America Edinburg, TX Full Time
Freeway Insurance Services America
10/16/2026  
Insurance Store Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $18 - $22 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital...
Freeway Insurance Services America Lubbock, TX Full Time
USAA
10/16/2026  
Manager, Claims Operations
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through...
USAA TN Full Time
Nearmap
10/16/2026  
Solution Product Manager
About the Role Location:  Fully remote within the continental United States. Government agencies do work that genuinely matters - assessing property fairly, planning safer communities, responding when disaster hits. As Solutions Product Manager, Government, you'll own how Nearmap shows up for that work: setting the direction for our government product solutions, getting close to what customers actually need, staying a step ahead of the market and competition, and shaping that insight into requirements that create real value for the people relying on us.  Working in close partnership with other senior product leaders, you'll own new solution development and sharpen existing offerings, and you'll team up regularly with sales, engineering, and marketing to make sure every initiative is well-defined and actually lands for customers.  This role blends strategic ownership with hands-on execution: you'll gather insights, write requirements that stick, drive delivery priorities, and...
Nearmap Remote (Lehi, UT) Full Time
CSI
10/16/2026  
Senior Product Manager - Commercial Suite & Payments
Job Description: Build the Future of Commercial Banking and Payments   CSI is seeking an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of innovative Commercial Suite and payment solutions that help community banks better serve business customers.  This is a highly visible product leadership role focused on commercial banking, payments, embedded finance, card-based solutions, treasury workflows, and API-driven financial technology. You will partner closely with Engineering, Architecture, Operations, Compliance, Sales, and customer-facing teams to transform complex banking challenges into scalable, modern product experiences.   If you're passionate about commercial payments, commercial banking technology, card products, and building solutions that deliver measurable value to financial institutions, we'd love to hear from you.   What You'll Do Product Strategy & Roadmap Own and execute the product roadmap for CSI's...
CSI United States Full Time
Westfield
10/16/2026  
Small Business Senior/Lead Underwriter
Job Summary The Small Business Senior/Lead Underwriter owns their territory and partners with the Territory Manager to execute strategic priorities, drive profitable growth, and support retention. They apply our Underwriting Philosophy by balancing individual risk characteristics, agency performance, and portfolio health to make informed underwriting decisions. As trusted advisors to their agency partners, they provide guidance and solutions that strengthen relationships, support mutual success, and deliver consistent value to customers and the business.   The role leverages strong underwriting expertise, critical thinking, problem-solving acumen, portfolio management skills, data and analytics, and creativity to make informed risk decisions, optimize territory performance, and improve business outcomes. The Senior/Lead Underwriter is expected to demonstrate strong workload management, agency partnership, and support continuous improvement while serving as a resource and...
Westfield Westfield Center, OH Full Time
Westfield
10/16/2026  
Small Business Senior/Lead Underwriter (Western Zone)
Job Summary The Small Business Senior/Lead Underwriter owns their territory and partners with the Territory Manager to execute strategic priorities, drive profitable growth, and support retention. They apply our Underwriting Philosophy by balancing individual risk characteristics, agency performance, and portfolio health to make informed underwriting decisions. As trusted advisors to their agency partners, they provide guidance and solutions that strengthen relationships, support mutual success, and deliver consistent value to customers and the business.   The role leverages strong underwriting expertise, critical thinking, problem-solving acumen, portfolio management skills, data and analytics, and creativity to make informed risk decisions, optimize territory performance, and improve business outcomes. The Senior/Lead Underwriter is expected to demonstrate strong workload management, agency partnership, and support continuous improvement while serving as a resource and...
Westfield Westfield Center, OH Full Time
Ascot Group
10/16/2026  
IT Service Delivery Manager
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way .   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our Client Centric, Risk Centric and Technology Centric strategies   Built to be resilient, Ascot offers clients leading financial security while delivering bespoke products and world class service — both pre- and...
Ascot Group NJ Full Time
The Standard
10/15/2026  
Tax Manager - Corporate Finance
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary: The Manager of Tax is a hands-on dynamic leader responsible for managing key tax and compliance functions within the corporate finance division. As a member of the leadership team, this role assists in creating timely, high-quality deliverables by providing leadership and direction for the company’s tax function. This role provides hands-on leadership to professional...
The Standard Portland, OR Full Time
EPIC Insurance Brokers & Consultants
10/15/2026  
Client Success Manager
Come Join Our Team For over 20 years, PSG (an EPIC owned company) has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as an advocate and strategic partner to our clients. The Opportunity PSG’s vision is to be the world’s innovator in drug management solutions, providing clinically appropriate and affordable pharmaceutical care for all.Artemetrx is PSG’s robust data and analytics platform that drives measurable financial and clinical results. The Client Success Manager serves as the operational owner of assigned client relationships, connecting client priorities with the appropriate PSG resources and ensuring commitments are communicated, coordinated, and completed. Working in collaboration with the lead consultant, the Client Success Manager...
EPIC Insurance Brokers & Consultants United States
Freeway Insurance Services America
10/15/2026  
220 Licensed Insurance Sales Store Manager
We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21 / hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer:  No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers  Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who...
Freeway Insurance Services America Kissimmee, FL Full Time
Freeway Insurance Services America
10/15/2026  
220 Licensed Insurance Sales Store Manager
We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21/ hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives   What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who...
Freeway Insurance Services America Spring Hill, FL Full Time

 

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