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director claims

2487 director claims jobs found

Mercury Insurance
07/30/2026  
Director Claims
Overview Position Summary:   Mercury is seeking a Divisional Claims Manager to serve in a director-level leadership role over the Auto Claims organization and related operational workflows that support accurate claim routing, efficient handling, and strong customer outcomes across personal lines auto claims.   This leader will oversee a geographically dispersed organization of ~200+ employees covering auto casualty (early injury unit), auto liability (Claims Specialist I & II), and auto physical damage disciplines for personal claims; maintain overall accountability for people leadership, loss cost/expense management, customer satisfaction, and compliance. The role has accountability for operational performance, service, compliance, expense management, claim assignment accuracy, transfer governance, employee experience, innovation, change management, and leadership development.   This role is designed for a leader who can translate strategy into action,...
Mercury Insurance United States
WTW
07/30/2026  
Director - Claims Resolution
A Director - Claims Resolution at WTW serves as a resource for clients, applying their claim expertise to positively influence claim outcomes and insurance recoveries for those clients. The successful candidate will be responsible for the quality and consistency of all claim services they deliver to their clients. They will directly handle clients and may lead others in doing so. They partner with our regional business and industry/Specialty leadership to provide growth support, innovation, and to ensure execution of our business strategy. Note: visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role This is a national role, with a focus on the Mid-Western and Western US. The Director - Claims Resolution will be responsible for the oversight, direction, and overall management of claim activity for assigned clients. Key duties/responsibilities include, without limitation, the following: General:...
WTW Houston, TX Full Time
Safety National
06/18/2026  
Director, Claims
At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us? Apply today! Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/ This opportunity is in the Claims Department. Our Claims Department oversees both high-exposure workers’ compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the...
Safety National St. Louis, MO Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
04/14/2026  
Director, Claims Triage
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Director, Claims Triage Employment Type: Full-Time FLSA Status: Exempt Location: In-Office   Summary: We are looking for a highly capable Claims Triage Director to join our Claims team and work from either our Richmond, VA or Omaha, NE offices.  Alternatively, we can also fill this role in our offices in Albany, NY, Chicago, IL, Los Angeles, CA, Houston, TX, or New York, NY. The Director, Claims Triage leads a nationwide triage operation, managing a fast-paced team responsible for the time sensitive intake and accurate routing of workers’ compensation, liability, and property claims. This role drives a...
BP&C, Shared Services Inc. (American National & Argo Group) Rockwood, PA Full Time
AmTrust Financial
07/21/2026  
Director, Claims
Overview AmTrust Financial Services is seeking a Director of Workers’ Compensation Claims to lead a growing team supporting Chicago claim operations. This leader will partner closely with Claims Leadership and Claim Managers (5–8 direct reports) to ensure claims are handled according to AmTrust Best Practices, while driving high performance, mentorship, and staff development. Responsibilities Leadership & Team Development • Lead and develop a team of 5–8 Claim Managers. • Champion recruitment, mentorship, skill-building, and internal mobility, helping grow future WC leaders from within. Strategic & Operational Oversight • Develop short range plans and budgets in alignment with company objectives. • Ensure adherence to all AmTrust policies, procedures, and controls. • Provide consistent communication to Claims Supervisors on case activity, performance, and operational needs. • Participate in and guide...
AmTrust Financial Oak Brook, IL Full Time
Berkley
05/21/2026  
Director, Claims Training and Development
Company Details     As an elite Excess and Surplus Lines market, Nautilus Insurance Group offers commercial property and casualty insurance solutions to appointed wholesale surplus lines producers countrywide. We have specialized in providing these solutions for more than 35 years.   We have more flexible policy terms and premium rates on a non-admitted basis. Our focus is small to medium Property and Casualty risks on both an admitted and a non-admitted basis.   Our offerings are distributed through partnerships with appointed wholesale surplus lines producers. Our relationships are defined by mutual success, speed to market, customer-centric focus and an expanded appetite.   Coverage placed by Nautilus Insurance Group is provided by Nautilus Insurance Company and Great Divide Insurance Company, both W. R. Berkley Corporation members with A.M. Best (Superior) A+ XV ratings.   Benefit Highlights: Paid Parental Leave! At Nautilus,...
Berkley Scottsdale, AZ
Markel
05/28/2026  
Senior Director, Construction Casualty Claims
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Senior Director, Construction Casualty Claims is a senior leadership role at Markel responsible for shaping strategy and delivering best-in-class outcomes across a complex portfolio of construction claims. This leader oversees a team of claims managers and examiners, driving disciplined reserving, consistent claim quality, and proactive resolution strategies across bodily injury, property damage, and construction defect exposures. At Markel, this role goes beyond traditional claims oversight—serving as...
Markel Richmond, VA Full Time
Cottingham & Butler
07/22/2026  
Director, Claims Solutions
The Claims Solution Leader is a senior-level role responsible for the strategy, performance, and growth of CBCS’s ancillary claim solutions portfolio. This leader oversees vendor partnerships, solution design, financial performance, and go‑to‑market execution. The role ensures that CBCS delivers high‑value, best‑in‑class solutions that improve claim outcomes and support organizational growth. This position partners closely with claims operations, sales, marketing, finance, and executive leadership to embed solutions into workflows, strengthen client value, and drive adoption across the organization. Key Responsibilities: Vendor & Solution Management Select, negotiate, and manage relationships with solution providers. Monitor vendor performance using KPIs and service standards. Lead continuous improvement based on data insights and client feedback. Maintain strong SLAs and overall service quality. Strategy & Market Positioning Develop...
Cottingham & Butler Dubuque, IA
Great American Insurance Group
07/27/2026  
Casualty Claims Technical Director/Senior Claims Technical Director
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Alternative Markets specialized in mono-line and/or multi-line primary programs on either a traditional...
Great American Insurance Group Cincinnati, OH Full Time
Sun Life
07/24/2026  
Associate Director, Supplemental Health Claims Operations
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide....
Sun Life Hartford, CT Full Time
CNA
07/22/2026  
Workers Compensation Large Loss Claims Director
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Large Loss Director is a technical individual contributor responsible for the oversight, consultation, and resolution of the most complex and catastrophic workers' compensation claims. This individual contributor role provides company-wide influence and leadership in the interpretation of complex policy coverages, litigation management, reserving, claim resolution strategies, regulatory compliance, and large loss methodologies. Working closely with claims leadership, disposition consultants, legal services, customers, brokers, and business partners, the Large Loss Director drives superior claim outcomes, technical excellence, operational effectiveness, and profitable growth while serving...
CNA Wyomissing, PA Full Time
AIG
07/20/2026  
Mass Tort and Complex Casualty - Complex Claims Director
Mass Tort and Complex Casualty - Complex Director At AIG, we are reimagining the way we help customers to manage risk. Join us as a Mass Tort and Complex Casualty - Complex Director to play your part in that transformation. You’ll work with some of the best claims and underwriting minds in the industry addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance. In Mass Tort and Complex Casualty Claims, we strive to live AIG’s corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What’s Right. At AIG, we are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness...
AIG Houston, TX Full Time
AIG
07/18/2026  
Complex Claims Director, Excess Claims
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency. How you will create an impact Are you interested in handling some of the largest and most complex Casualty claims in the industry? Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing 3rd party property and casualty...
AIG New York, NY Full Time
AIG
07/18/2026  
Complex Claims Director, Management Liability
Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As a Complex Claims Director for Management Liability, you will have the unique opportunity to work with some of the industry's top talent in Financial Lines Claims. You will be responsible for handling all aspects of complex directors & officers claims, including securities class actions, high exposure employment practices liability and fiduciary liability matters, from inception through conclusion brought against publicly traded, privately held and not-for-profit insureds.. Making coverage determinations,...
AIG New York, NY Full Time
Skyward Specialty Insurance
07/16/2026  
Claims Technical Director - Management Liability
The Claims Technical Director manages all components of claim handling for the Management Liability line of business. Independently reviews submitted materials and policy documents, performs complete coverage analysis, and prepares coverage determination correspondence. Reviews and provides direction on reserve and settlement authority, where required, on complex, specialized claims including D&O, EPL, Fiduciary, Commercial Crime, Financial Institution E&O, Financial Institution bonds and transactional liability. Supports business partners through communication about specific claims, identification of claim trends, input on development, and marketing support. Monitors claim quality and customer feedback to ensure compliance with regulatory requirements, customer satisfaction and achievement of corporate objectives. Independently operates within company guidelines and authority levels in the settlement of claims. Makes appropriate decisions on coverage and strategic...
Skyward Specialty Insurance Remote, OR Full Time
The Hanover Insurance Group
07/15/2026  
Director Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
07/15/2026  
Director Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...
The Hanover Insurance Group Worcester, MA
AIG
07/10/2026  
Complex Claims Director, Severity
Complex Director, Excess At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director in Excess Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency. How you will create an impact Are you interested in handling some of the largest and most complex Casualty claims in the industry? Your deep technical claims expertise will be put to the test in the investigation, evaluation and disposition of new and existing...
AIG New York, NY Full Time
CNA
07/08/2026  
Complex Claims Consulting Director - Financial Lines - Public D&O/E&O
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works closely with senior level leaders and within the broadest authority limits, to manage the most complex, highest exposure commercial claims for a specialized line of business. Responsibilities include the management of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Individuals in this role are recognized as the most senior technical expert in area of expertise. Position requires regular communication with customers and insureds and has national or company-wide scope of responsibility. JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a...
CNA Melville, NY Full Time
AIG
07/07/2026  
Complex Claims Director - TPA Oversight
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director – TPA Oversight to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As Complex Claims Director – TPA Oversight, you will analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the...
AIG Dallas, TX Full Time

 

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