439 enterprise technical support engineer jobs found

About the Role We are seeking an Enterprise Technical Support Engineer with strong experience in API support, integrations, and custom technical solutions, ideally within the Insurance domain. This role is critical in supporting enterprise customers who rely on APIs, data integrations, and custom-built workflows. You will act as a technical expert and liaison, helping customers design, troubleshoot, and optimize their integrations while delivering a high-touch, white-glove support experience. Operating effectively in a global support model, partnering with teams and customers across multiple time zones, including Australia You will work cross-functionally with Product, Engineering, and Sales to ensure our platform integrates seamlessly into customer ecosystems and delivers maximum value. Key Responsibilities Serve as the primary technical point of contact for enterprise customers leveraging APIs and integrations Troubleshoot and resolve API-related issues, including...

About the Role We are seeking an Enterprise Technical Support Engineer with strong Insurance industry expertise to join our team.  This role is critical in providing exceptional technical support to our enterprise and insurance clientele, serving as a dedicated technical liaison. You will collaborate closely with teams across Solution Engineering, Sales, Product, and Engineering to deliver an outstanding, white-glove support experience for high-value customers.  A key focus will be supporting custom-built solutions and ensuring that our Insurance vertical receives domain-aware guidance, insights, and technical troubleshooting.   Key Responsibilities Manage support cases raised by enterprise and insurance customers, with a strong focus on their unique needs and workflows.  Act as the primary technical point of contact for our Insurance Vertical, ensuring excellent support delivery.  Create and curate reports, utilizing the Betterview platform when necessary.  Support...

We are seeking an Enterprise Technical Support Engineer with strong Insurance industry expertise to join our team.  This role is critical in providing exceptional technical support to our enterprise and insurance clientele, serving as a dedicated technical liaison. You will collaborate closely with teams across Solution Engineering, Sales, Product, and Engineering to deliver an outstanding, white-glove support experience for high-value customers.  A key focus will be supporting custom-built solutions and ensuring that our Insurance vertical receives domain-aware guidance, insights, and technical troubleshooting.  Key Relationships Internal Solutions, Engineering, Sales, Customer Success, Product, Engineering, & Technology (PET), Commercial Systems, and Marketing  Qualifications 5 Years experience in a Technical Support role for business-critical technical product.  2+ years working with or supporting Insurance customers or within the insurance industry....

  We are seeking an Enterprise Support Engineer with strong Insurance industry expertise to join our team. This role is critical in providing exceptional technical support to our enterprise and insurance clientele, serving as a dedicated technical liaison. You will collaborate closely with teams across Solution Engineering, Sales, Product, and Engineering to deliver an outstanding, white-glove support experience for high-value customers. A key focus will be supporting custom-built solutions and ensuring that our Insurance vertical receives domain-aware guidance, insights, and technical troubleshooting.  Key Relationships Internal Solutions, Engineering, Sales, Customer Success, Product, Engineering, & Technology (PET), Commercial Systems, and Marketing Key Responsibilities Manage support cases raised by enterprise and insurance customers, with a strong focus on their unique needs and workflows. Act as the primary technical point of contact for our Insurance Vertical,...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This job is fully remote and can be located anywhere in the U.S. It is highly preferred for this role to be located in the Des Moines, Iowa metro area with ability to go into the office as needed.** Essential Functions: Solution Development Engineers complex automation tools and platform solutions as part of the software development life cycle for developer enablement Writes complex programming code efficiently from scratch and anticipates potential impact to other systems Creates infrastructure and application build and deployment automation Contributes to planning and implementation of key initiatives while anticipating...

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

Description Summary: Will be responsible for building and delivering innovative applications and automation solutions end-to-end, rapidly translating ideas into working prototypes and reusable assets. This role requires strong hands-on full-stack engineering skills, experience building AI integrated applications end-to-end, developing APIs and user experiences, and the ability to operate independently with limited supervision in a fast-paced innovation environment This role focuses on high-velocity development of innovation solutions, building applications, APIs, workflow automations, and integrations that demonstrate clear business value. The Senior Innovation Software Engineer will partner closely across the Innovation team to develop end-to-end high-quality prototype applications, implement AI-enabled features, and ensure solutions are well-designed, testable, and ready for broader reuse. Duties and...

We are seeking a hands-on ServiceNow Claims Lead Engineer to serve as the technical subject matter expert (SME)  for a highly customized specialty claims platform built on ServiceNow. This role is focused on architecture, design, and hands-on development , working closely with engineering leadership, product stakeholders, and a Software Integrator (SI) to deliver scalable, high-quality solutions. The platform leverages ServiceNow Customer Service Management (CSM), App Engine, and Integration Hub  with extensive scripted customizations and complex integrations across policy administration, financial systems, and enterprise data platforms . This role is ideal for someone who enjoys building and evolving complex platforms , staying close to the code, and acting as the go-to technical authority  for ServiceNow architecture and implementation.   Key Responsibilities: Platform Architecture & Technical Ownership Serve as the ServiceNow technical authority...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are seeking a highly experienced and skilled Senior IAM Engineer who will be responsible for managing and enhancing Hanover’s identity and access management with a focus on Saviynt, in our Worcester, MA office or remote work arrangement   This is a full-time, exempt role.   POSITION OVERVIEW:   This role supports the development and evolution of secure user life cycle management, Identity Access Governance, and integration of enterprise applications.     You will focus on the technical design, engineering, and end‑to‑end implementation of Saviynt Identity Governance and Administration (IGA) solutions.   The ideal candidate brings hands‑on technical...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are seeking a highly experienced and skilled Senior IAM Engineer who will be responsible for managing and enhancing Hanover’s identity and access management with a focus on Saviynt, in our Worcester, MA office or remote work arrangement   This is a full-time, exempt role.   POSITION OVERVIEW:   This role supports the development and evolution of secure user life cycle management, Identity Access Governance, and integration of enterprise applications.     You will focus on the technical design, engineering, and end‑to‑end implementation of Saviynt Identity Governance and Administration (IGA) solutions.   The ideal candidate brings hands‑on technical...

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. As a Senior Integrations Engineer, you will report to the Integrations Manager and serve as a core member of the integrations discipline on Pie’s Insurance Technology team.  You will be part of an agile team focused on creating frictionless operational experiences through close partnerships with engineers, system administrators, and internal stakeholders from product, customer, revenue, and employee domains.  We are seeking a highly motivated and pragmatic engineer who has success leveraging foundational engineering practices in the integrations space. As an...

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. WSFS Bank is seeking a candidate for an Infrastructure Systems Engineer – Level III position. This incumbent will serve as a subject matter expert on a 10+ engineering team, bringing considerable industry experience while being mentored in WSFS-specific technologies and processes. Job Responsibilities: Engage system users, vendors,...

Description Brief Description: The Mainframe Systems Engineer III candidate must have experience in one or more of the following disciplines:  z/OS installation and customization, storage management, hardware configuration, networking, performance management and capacity planning, or ISV installation and customization in a Parallel Sysplex environment.  The candidate must be able to complete work on time in an ever-changing and complex environment and take direction from leaders and managers.  Mentoring is required in this role so mentoring skills and experience are desired.  This position is part of a team that and the candidate must be willing to embrace being a team player. Detailed Description: This candidate will be filling an experienced systems mainframe engineer position.  The candidate must have the following skills: Advanced or expert level SMP/E experience Debugging and tuning experience...

Description Summary: Our Enterprise Data Engineering team is growing, and we are looking for an outstanding Data Engineer to join our team. The Data Engineer will play a pivotal role in building and operationalizing the minimally inclusive data necessary for the enterprise data and analytics initiatives following industry standard practices and tools. Our goal is to be the Best performing Regional Bank in America, and we need data and analytics to meet that goal. As a Data Engineer, you will play a pivotal role in assisting with building and operationalizing the minimally inclusive data necessary for the enterprise data and analytics initiatives following industry standard practices and tools. Data Engineers will also test data quality to ensure Huntington’s data conforms to business rules and is accurate, complete, consistent, and uniform. The Data Engineer primarily focuses on supporting the building, managing,...

Description Summary: We are seeking an exceptional Principal Security Engineer to serve as the principal technical authority and leader for our enterprise security SIEM and data ingestion stack. This individual will lead a team of security engineers in architecting, implementing, managing, and operationally supporting mission‑critical tools that protect the bank, detect threats in real time, ensure regulatory compliance, and maintain resilient operations. The role requires deep, hands‑on expertise across SIEM and data ingestion platforms, as well as advanced network security technologies, combined with proven leadership in guiding engineers through complex projects. You will drive innovation, automation, optimization, and strategic roadmap execution while collaborating closely with CSOC, incident response, risk and compliance, infrastructure, and application teams. This position is onsite and available to...

Description This position is available to be filled at any Huntington Corporate office location Birmingham, AL Tupelo, MS Atlanta, GA Houston, Tx Dallas, TX Summary: Our Enterprise Data Engineering department is growing, and we're looking for an outstanding Senior Data Engineer to join our team. The Senior Data Engineer will play a pivotal role in building and operationalizing the minimally inclusive data necessary for the enterprise data and analytics initiatives following industry standard practices and tools. Our goal is to be the Best performing Regional Bank in America, and we need data and analytics to meet that goal.  The Data Engineer Senior plays a pivotal role in building and operationalizing the minimally inclusive data necessary for the enterprise data and analytics initiatives following industry standard practices and tools. Data Engineers will also test for data quality to...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Tuesdays & Thursdays. We are looking for a Digital Product Owner to support DevXP products. This role will help translate problems and opportunities from engineering teams into clear, actionable work for delivery teams, with a focus on improving software engineer productivity, satisfaction, and platform adoption. This is an excellent opportunity for someone who is passionate about developer tooling,...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while...

Manager Software Engineering - IE07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Enterprise Cyber Focal Office - Manager of Software Engineering is a senior, hands-on technical leader and trusted partner to the Enterprise Cyber Focal Lead. This role is responsible for designing, developing, and implementing complex, AI ‑ driven cyber security solutions that strengthen application security, vulnerability management, and enterprise cyber resilience. Operating at a technical lead/manager (T7) level, this role combines deep engineering expertise , cloud-native architecture , and applied AI with strong leadership and influence across Cyber, Reliability Engineering, Infrastructure Engineering and Software...