449 erc call center quality assurance analyst jobs found

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Commercial Real Estate (CRE) Credit Analyst is responsible for performing the underwriting steps associated with commercial real estate credits. This role will be required to prepare credit memorandums and other tasks associated with supporting Commercial Relationship Managers as well as assist in preparing commercial loan packages...

Overview Position Summary: If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims Specialist adjusting position, performing virtual inspections, and/or collaborating with vendors, to estimate losses damaged by fire, water, weather, or other unexpected events.  The Property Claims Specialist will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle property claims involving loss or damage to personal property, potentially including related structural damages, in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers....

Description Assesses risks and makes recommendations for underwriting decisions with support and guidance from leadership as needed, while developing underwriting skills and building critical internal and external relationships.  Environmental education or experience is preferred.  Successful candidates also demonstrate strong business acumen, sales orientation, and ability to build broker partnerships and drive growth.     Responsibilities Focuses on building relationships with key external parties (brokers, agents). Manages portfolio of brokers/agents in parts of GRS where complexity and line size differ little between policies. Develops underwriting skills and builds relationships with internal stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in GRS North America, etc.), uses understanding of how these teams work together to inform underwriting decisions. Continues building underwriting expertise using both...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Investment Operations Analyst (Intermediate) , you will work within established guidelines and frameworks to support high-quality investment research for new securities purchased for the organization's institutional portfolios. You will analyze securities using the Bloomberg Terminal, collaborate with USAA...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Business Process Owner I, you will plan, direct and coordinate activities for moderately complex and complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understand the process operating objectives, business rules, performance...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a Research & Development Analyst. As the R&D Analyst your job duties will include creating and supporting multiple types of insurance products, assisting different business departments including Under Writing...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details:  Remote Location. Position Schedule / Shift: Monday to Friday, 8:00am to 5:00pm. Position Summary: The Salesforce Business Analyst will be responsible for assisting in gathering requirements, configuring, maintaining, and supporting Salesforce solutions to meet our business needs. Key Responsibilities: Primary Duties and Responsibilities (details of the basic job functions): The Salesforce Business Analyst will be responsible for assisting in gathering requirements, configuring, maintaining, and supporting Salesforce solutions to meet our business needs. Duties may include: Collaborate with cross-functional teams to ensure alignment between business needs and Salesforce functionality. Gather, refine and drive requirements Building business stakeholder relationship Uncovering needs through flow diagrams Facilitate requirements working sessions...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Specialist, Analytic Solution Advisor The Specialist, Analytic Solution Advisor is part of Nationwide's Enterprise Analytics Office (EAO), helping Nationwide turn business needs into advanced analytics solutions that are developed, implemented, and monitored at scale. Within EAO, the Consulting organization connects business problems with analytic solutions and supports adoption across the enterprise, giving this role broad visibility and meaningful partnership opportunities. This Specialist role will work as part of the consulting team that directly supports Nationwide Financial. It is a strong fit...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Role Summary The Procurement Department is seeking three (3) individuals to serve on a newly formed team dedicated to the oversight and management of our Procure-to-Pay initiative. This centralized Purchasing Group will manage all aspects of the purchasing process, including sourcing and evaluating suppliers as needed, purchase order management, supplier relationship management, data / spend analysis, and reporting. These individuals will support the broader...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Role Summary The Procurement Department is seeking three (3) individuals to serve on a newly formed team dedicated to the oversight and management of our Procure-to-Pay initiative. This centralized Purchasing Group will manage all aspects of the purchasing process, including sourcing and evaluating suppliers as needed, purchase order management, supplier relationship management, data / spend analysis, and reporting. These individuals will support the broader...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary: The Surety Underwriter is responsible for underwriting a portfolio of surety bond business in accordance with established company guidelines and risk appetite. This role involves evaluating applications, analyzing financial and credit data, and building relationships with agents and clients to develop quality business. The ideal candidate will have 3–5 years of surety or P&C underwriting experience and a strong working knowledge of the New...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary: The Surety Underwriter is responsible for underwriting a portfolio of surety bond business in accordance with established company guidelines and risk appetite. This role involves evaluating applications, analyzing financial and credit data, and building relationships with agents and clients to develop quality business. The ideal candidate will have 3–5 years of surety or P&C underwriting experience and a strong working knowledge of the New...

Claim Intake Department Segmentation Technician At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claim Intake Department (CID) Segmentation Technician to play your part in that transformation. You’ll work with some of the best claims and underwriting minds in the industry with segmenting new excess and specialty lines claim files and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance. In CID, we strive to live AIG’s corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What’s Right. At AIG, we are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Underwrites new and renewal business, approves policy changes, maintain workload, and controls written business up to and including the time of binding according to Company guidelines and established internal and external procedures. Provides leadership to a production/underwriting team. Provides high quality professional service to Agents and Companies. ESSENTIAL DUTIES AND RESPONSIBILITIES...

Description Summary: The CRE Portfolio Manager III services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles within the CRE organization. They own primary responsibility for the credit and monitoring of Commercial Real Estate portfolio risks – primarily within the home builder portfolio. Responsible for underwriting quality, portfolio administration, and credit quality of assigned portfolio working directly with the Team Leader, Regional Commercial Management, and Regional Credit Officer. As appropriate, assists in optimizing customer relationships working directly with Relationship Managers, Treasury Management, and other team members to effectively grow fees, deposits, and portfolio revenue by presenting practical Huntington financial...

The Provider Relations Specialist assists providers via phone and email with bill review questions and requests of varying complexity. This role is responsible for documenting bill review errors to improve team error rate trend. The Provider Relations Specialist acts as a positive and professional representative of our CorVel family. The role ensures compliance with company best practice standards while also enabling consistent, timely delivery of our quality services. This role may be transitioned into a Knowledge Center Representative role within the first year of employment, based on business needs. While both the Provider Relations Specialist and the Knowledge Center Representative roles are customer support roles with overlapping core functions, specific responsibilities pertaining to only the Knowledge Center Rep role are marked as such in the below job description. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Communicate clearly and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Senior Analyst, Risk Intelligence is responsible for translating risk insight into practical decision support to help Markel’s decentralized leadership remain within established guardrails while anticipating emerging threats. This role is responsible for executing the technical work that connects emerging risk, market intelligence, and stress and scenario work with Markel’s business planning and global capital modeling. The goal is to make risk foresight routine, reliable, and decision-ready. Key...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated P&C Regional Portfolio Underwriting Director . This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: The...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Bank AI/ML team is looking for a Senior Data Scientist. Candidates with backgrounds in model development for credit risk, marketing, or everyday banking are preferred. As a dedicated Data Scientist Senior you will translate business problems into applied statistical, machine learning, simulation, and optimization...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:    Jacksonville, FL Position Schedule / Shift: Monday - Friday 8:30 AM - 5:30 PM.  Rotating Saturday's - 9am-1pm Position Summary The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products. Key Responsibilities Customer Service & Member Support Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed. Participate in team service efforts and help deliver consistent, customer-focused support....