04/12/2025
Insurance Customer Service Intern
Featured
Acuity is seeking an Insurance Customer Service Intern to supplement Service Claims from 5:00 pm to 10:00 pm CST Monday through Friday, weekends and holidays are optional if additional hours are desired. In this role, you will answer incoming after hours Acuity telephone calls, enter new losses, follow escalation criteria, and page handlers when appropriate. This role provides backup for various units including Billing, Imaging, Policy Assembly, Mail Room, and Switchboard.
ESSENTIAL FUNCTIONS:
Answers incoming calls and handles them appropriately. This includes entering new losses, processing policy payments, and routing switchboard calls.
Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System.
Indexes claims and commercial lines documents.
Assists with tasks in the units noted above and special projects as assigned.
Regular and predictable attendance.
Performs other duties as assigned....
Acuity Insurance
Sheboygan, WI, USA
Part Time